conversation as a transformation tool
TRANSCRIPT
ÁLVARO
conversation
González alorda
As a TRANSFORMATION tool
23 FEBRUARY 2017 | LONDON
álvarogonzález alorda
álvarogonzález alorda
álvarogonzález alorda
@agalorda
We belong to the #BridgeGenerationthat crossed from the analogue world to the digital one.
álvarogonzález alorda
HIGH COMPETITION
low COMPETITION
UNSTABLESTABLE
THE RIGHT STRATEGY
álvarogonzález alorda
HIGH COMPETITION
low COMPETITION
UNSTABLESTABLE
THE RIGHT STRATEGY
álvarogonzález alorda
RESULTS
HIGH COMPETITION
low COMPETITION
UNSTABLESTABLE
THE RIGHT STRATEGY
álvarogonzález alorda
RESULTS
efficiency
HIGH COMPETITION
low COMPETITION
UNSTABLESTABLE
THE RIGHT STRATEGY
álvarogonzález alorda
RESULTS
PROCESSESefficiency
HIGH COMPETITION
low COMPETITION
UNSTABLESTABLE
THE RIGHT STRATEGY
álvarogonzález alorda
RESULTS
PROCESSESefficiency
TRANSFORMATION
HIGH COMPETITION
low COMPETITION
UNSTABLESTABLE
THE RIGHT STRATEGY
álvarogonzález alorda
STRATEGY
leadership
álvarogonzález alorda
@agalorda
Nowadays, there is no lack of managers, but a lack of leaders with the capacity to transform.
álvarogonzález alorda
collaboration
álvarogonzález alorda
Hey, your side of the boat is sinking!
álvarogonzález alorda
discipline
trust
TYPES OF COLLABORATION
álvarogonzález alorda
defensive
discipline
trust
TYPES OF COLLABORATION
álvarogonzález alorda
FOLLOW THE RULES
defensive
discipline
trust
TYPES OF COLLABORATION
álvarogonzález alorda
ARTIFICIAL HARMONY
FOLLOW THE RULES
defensive
discipline
trust
TYPES OF COLLABORATION
álvarogonzález alorda
ARTIFICIAL HARMONY
FOLLOW THE RULES
defensive
flow
discipline
trust
TYPES OF COLLABORATION
álvarogonzález alorda
álvarogonzález alorda
álvarogonzález alorda
álvarogonzález alorda
álvarogonzález alorda
álvarogonzález alorda
There is no human relationship that works without trust, whether it is a marriage, a friendship or a company.Jim Burke, CEOJohnson&Johnson
“”
álvarogonzález alorda
@agalorda
Every 60 seconds…
álvarogonzález alorda
@agalorda
Every 60 seconds…
álvarogonzález alorda
170 millions
FACE-TO-FACE CONVERSATIONS
álvarogonzález alorda
HIDING
álvarogonzález alorda
STABBING 2.0
álvarogonzález alorda
INEFFICIENCY
álvarogonzález alorda
@agalorda
Less email and more conversations.
álvarogonzález alorda
@agalorda
The quality of your leadership depends on the quality of your conversations.
álvarogonzález alorda
álvarogonzález alorda
EMPATHY
THE ARGUMENT
TYPES OF CONVERSATION
álvarogonzález alorda
FRUSTRATION
EMPATHY
THE ARGUMENT
TYPES OF CONVERSATION
álvarogonzález alorda
REJECTION
FRUSTRATION
EMPATHY
THE ARGUMENT
TYPES OF CONVERSATION
álvarogonzález alorda
REJECTION
EXPLOSIONFRUSTRATION
EMPATHY
THE ARGUMENT
TYPES OF CONVERSATION
álvarogonzález alorda
REJECTION
EXPLOSIONFRUSTRATION
INSPIRATION
EMPATHY
THE ARGUMENT
TYPES OF CONVERSATION
álvarogonzález alorda
@agalorda
To be inspiring is not to occasionally dazzle someone, like a deer caught in the headlights.
álvarogonzález alorda
@agalorda
Someone inspires you when that person moves you to change your habits and transforms who you are.
álvarogonzález alorda
tips TO IMPROVE THE ARGUMENT
• Identify the real purpose of the conversation.
• Design the key messages. Few and convincing.
• And back them up with facts and data.
álvarogonzález alorda
• Change your inner conversation.
• Avoid interruptions and listen ‘with your eyes’.
• Advance for as long as possible on common ground.
Tips TO develop empathy
álvarogonzález alorda
álvarogonzález alorda
@agalorda
Choose a pending conversation… and transform it into an inspiring one.
álvarogonzález alorda
@agalorda
Choose a pending conversation… and transform it into an inspiring one.
álvarogonzález alorda
ÁLVARO
Thanks.
González alorda