creating a digital outreach plan

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Elissa Schertz, Camp Morasha

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Presentation given at the Grinspoon Institute for Jewish Philanthropy's Annual Conference in Springfield, MA, November 2010. Focus on how nonprofits can plan their digital outreach efforts strategically to maximize impact. What online channels should a nonprofit use? How can they be used most effectively? This presentation helps nonprofits think through their outreach goals and formulate a plan to reach those goals.

TRANSCRIPT

Page 1: Creating a Digital Outreach Plan

Elissa Schertz, Camp Morasha

Page 2: Creating a Digital Outreach Plan

Creating a Digital Outreach PlanSocial Media, eNewsletters, and Your WebsiteNovember 22, 2010

Kevin Martone

Technology Program Manager

[email protected] Institute for Jewish Philanthropy

Page 3: Creating a Digital Outreach Plan

Goal: Keep Connected Long After Camp

Page 4: Creating a Digital Outreach Plan
Page 5: Creating a Digital Outreach Plan

Camps Can Rebuild Community

Page 6: Creating a Digital Outreach Plan

Determine Your Goals

Page 7: Creating a Digital Outreach Plan

What Are Your Goals?

Collect contact info Re-engage alumni Event participation Donations Enrollment Continue camp impact long-term (i.e., professional

networking) Other?

SMART

Page 8: Creating a Digital Outreach Plan

Audience?

Donors

Prospects

Alumni

Current Families

Potential Families

8

Page 9: Creating a Digital Outreach Plan

Goal: Promote Alumni Reunion Widely

Page 10: Creating a Digital Outreach Plan

Goal 1______________

Goal 2______________

Goal 3______________

Blogs_________________________________________________________________

Video Sharing_________________________________________________________________

Remixed from Idealware’s Nonprofit Social Media Decision Guide (www.idealware.org)

Other_________________________________________________________________

Trad. Newsletter/Direct Mail____________________________________________________

Website_________________________________________________________________

Facebook_________________________________________________________________

eNewsletter_________________________________________________________________

Twitter_________________________________________________________________

Other Offline – Events, Calls, Mtgs.____________________________________________________________

Photo Sharing_________________________________________________________________

Page 11: Creating a Digital Outreach Plan

Determine Plan

and Resources

Page 12: Creating a Digital Outreach Plan

Revise /Expand?

Goals

Listen

Post Regularly

Plan

Respond

Execute

Re-evaluate

How Do You Eat An Elephant?

Page 13: Creating a Digital Outreach Plan

Determine Your Capacity

Page 14: Creating a Digital Outreach Plan

When?

Page 15: Creating a Digital Outreach Plan

How?

Tools can help make process more efficient Be Strategic 15 Minutes Per Day?

Page 16: Creating a Digital Outreach Plan

Content Calendar – Manage Communications

Month JanuaryWeek of (Mon. Start) 29 4 11 18 25

Key Dates & Events  

Camp Early Bird Special Ends    

           Press Releases        Online          

Website    

Early bird special ending - link to blog post    

Blog    

Early bird special ending - story of camper from last year

  Embed YouTube video of scholly

recipients

Facebook    Early bird

special ending  

When it's cold in January what HOT activity at camp do

you miss most?

Page 17: Creating a Digital Outreach Plan

Someone to Call for Help

Page 18: Creating a Digital Outreach Plan

Find Your Assets – Summer Staff

Skills Emotional Connection

Page 19: Creating a Digital Outreach Plan

Find Your Assets – Stories, Photos, Video

Page 20: Creating a Digital Outreach Plan

Find Your Assets – Community

Page 21: Creating a Digital Outreach Plan

Implement - Tools

Page 22: Creating a Digital Outreach Plan
Page 23: Creating a Digital Outreach Plan

Goal 1______________

Goal 2______________

Goal 3______________

Blogs_________________________________________________________________

Video Sharing_________________________________________________________________

Remixed from Idealware’s Nonprofit Social Media Decision Guide (www.idealware.org)

Other_________________________________________________________________

Trad. Newsletter/Direct Mail____________________________________________________

Website_________________________________________________________________

Facebook_________________________________________________________________

eNewsletter_________________________________________________________________

Twitter_________________________________________________________________

Other Offline – Events, Calls, Mtgs.____________________________________________________________

Photo Sharing_________________________________________________________________

Page 24: Creating a Digital Outreach Plan

Remember when they served “Camp Stew”? What was in that anyway? Do they still serve it or did the health inspector get involved?

Does anyone remember Lou Carbone? 1984-86?

Why aren’t the oldest campers in the big bunks this year? It’s tradition, people!!

Every email I get from camp is asking me for money. Enough!

Can’t wait till camp next year! LOL

Yeah Camp!

Hi!

What’s the story about Gary not coming back to camp this year? He was the best asst. dir. there.

Shou

t out

to th

e be

st b

unk

at c

amp:

Bu

nk A

BC!

Page 25: Creating a Digital Outreach Plan

Listen

Page 26: Creating a Digital Outreach Plan

Respond!

“Those who ignore the party/conversation/network when they are content and decide to drop in when they need the network may not succeed. It’s pretty easy to spot those that are just joining the network purely to take – not to give. Therefore, be part of the party/conversation/network before you need anything from anyone.”

- Jeremiah Owyang of Web-Strategist.com

Page 27: Creating a Digital Outreach Plan

ABC

Camp ABC

Page 28: Creating a Digital Outreach Plan

Post Regularly

Content Calendar Leverage Content Personal Stories 12:1 Rule

Page 29: Creating a Digital Outreach Plan

Measure

Collect contact info Re-engage alumni Event participation Donations Enrollment Continue camp impact long-term (i.e., professional

networking) Other?

SMART

Page 30: Creating a Digital Outreach Plan

Elissa Schertz, Camp Morasha

Page 31: Creating a Digital Outreach Plan

You Can Do It