creative slamdown: how to sell mundane products

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Crea%ve Slamdown: How WorldClass Crea.ves Successfully Sell Even the Most Mundane Products Nancy Harhut [email protected] Dan von der Embse [email protected] Melinda Risolo [email protected] Moderator: Carol WorthingtonLevy [email protected]

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Page 1: Creative Slamdown: How to Sell Mundane Products

Crea%ve  Slamdown:    How  World-­‐Class  Crea.ves    

Successfully  Sell  Even  the  Most    Mundane  Products  

Nancy  Harhut    [email protected]    

Dan  von  der  Embse    [email protected]    

Melinda  Risolo    [email protected]      

Moderator:  Carol  Worthington-­‐Levy  

CWL@Worthington-­‐Levy.com  

Page 2: Creative Slamdown: How to Sell Mundane Products

Creative Slamdown 3 fierce contenders: stars in the the creative field

3 big challenges: Pedestrian products (all useful) and services that need to be sold

Your challenge: Listen to each of these war stories, and decide for yourself which you think was the best solution

Ask questions: The first 5 questions will be rewarded with Starbucks cards

How to vote at the end: Low tech solution — we’ll ask for you to applaud at the end for your favorite contender — and watch the winner receive the coveted World’s Greatest Creative award!

Then: Leave the room all fired up with great ideas for your most boring client

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The Contenders:

Melinda “The Fiercest Writer” Risolo

Dan “The Man” von der Embse

Nancy “Insurance Crusher” Harhut

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Page 4: Creative Slamdown: How to Sell Mundane Products

Contender #1 Melinda Risolo

challenges the idea that “the way it’s always been done”

is the way that will work best

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Melinda  Risolo  Agency:  Anderson  Direct  Marke.ng  Client:  SeeChange  Health  Insurance!

A new approach !to health insurance—!

and the creative that sells it.  

Page 6: Creative Slamdown: How to Sell Mundane Products

The competitive environment:  

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The challenge: introduce a company that really is new and

different.•  First  new  group  carrier  to  enter  California  in  nearly  20  years.    

•  Innova.ve  approach  to  controlling  health  care  costs,  now  and  for  the  long  term.    

•  Only  insurance  company  to  offer  this  new  approach  to  small  and  mid-­‐size  businesses.  

•  Goals:  Get  employers  interested,  get  brokers  appointed.  

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The solution: look at creative from a new perspective.  

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Step 1: Engage brokers  

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Step 1: Engage brokers  

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Step 1: Engage brokers  

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Step 1: Engage brokers  

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Step 1: Engage brokers  

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Step 2: Engage employers  

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Step 2: Engage employers  

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Step 2: Engage employers  

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Step 2: Engage employers  

•  Mike, do you have images of the mobile ads?!•  May add tent card.!

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How  did  we  do?  •  Nearly 1,000 brokers appointed in California, and

growing every day.!

•  16,000+ new members since launch.!

•  ! Beat January targets by 50%; from zero to significant awareness !

! in 3 months.!       “SeeChange  Health  is  extremely  pleased  with  this  campaign’s  ability          to  engage  brokers  and  employers  and  demonstrate  our  new,  different            and  be>er  health  benefit  solu@on  for  small  employers.  ”    

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Next  stop:  Colorado  

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How could something so different work so well?  

•  Strong offers, presented prominently.!•  Messaging that resonated with our target audience. !•  Benefits, benefits, benefits.!•  Attractive layout with scannable copy.!•  Proven tactics (“5 Reasons”)!•  Strong call to action, repeated often.!

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More requirements for success:  •  A great client!•  A great agency!•  A great designer!

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Contender  #2  Dan  von  der  Embse  

miraculously  channels    the  minds  of  “Millenials”    

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The Target: Millenials  •  Ages  16  to  33  

– Raised  on  praise  – Tech  immersed  

– Key  events  were  9/11  and  Great  Recession  

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The Challenge  •  Millenials  are  Financial  Procras.nators  

–  Serious  lack  of  financial  knowledge  –  Parents  are  s.ll  key  players  in  their  finance  decisions    – Money  management  is  seen  as  a  necessary  evil,  and  banking  is  

seen  as  something  for  the  future  

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The Approach  •  Ditched  the  tradi.onal  student  ad  campaigns  of  the  past  

•  Created  our  own  online  media  content  

•  Made  frugality  fun  and  offered  sound  money  advice    

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This Is Cheapster  

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Cheapster Facebook  

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Cheapster Facebook Content  

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Cheapster Episode Page  

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Cheapster In The News  

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Cheapster Results  •  Since  beginning  the  campaign,  number  of  accounts  opened  from  this  demo  are  up  20%  

•  Season  Two  of  Cheapster  now  underway  

Page 32: Creative Slamdown: How to Sell Mundane Products

Contender #3 Nancy Harhut

chews tenaciously on Life Insurance

for Dentists

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Page 33: Creative Slamdown: How to Sell Mundane Products

Crea.ve  Challenge:  Sell  life  insurance  to  den.sts  

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Page 34: Creative Slamdown: How to Sell Mundane Products

Product:  Life  insurance  from  ADA  Insurance  Plans  of  Great-­‐West  Life  

Target:     ADA  den.sts  with  coverage  

Goal:     Sell  more  life  insurance  to  them  

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Page 35: Creative Slamdown: How to Sell Mundane Products

Audience  Barriers  

•  Don’t  want  to  think  about  it  

•  Assume  they’re  “all  set”  

•  Limited,  frequently-­‐  mailed  audience  

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Page 36: Creative Slamdown: How to Sell Mundane Products

Product  Barriers  

•  Parity  product  category  

•  Less  expensive  op.ons  available  

• Must  remain  an  ADA  member  -­‐  $$$  

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Process  Barriers  

•  No  agents  –  only  sold  direct  

•  No  one-­‐stop  shopping  

•  Daun.ng  applica.on  

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Page 38: Creative Slamdown: How to Sell Mundane Products

The  Solu%on?  

•  “Slide  in  under  the  radar”  package  

•  Smart  use  of  personaliza.on  

•  Strong  DR  techniques  

•  Strategic  use  of  the  Magne.c  Middle  

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Did  it  work?  

•  “Slide  in  under  the  radar”  package  

•  Smart  use  of  personaliza.on  

•  Strong  DR  techniques  

•  Strategic  use  of  the  Magne.c  Middle  

459%  LIFT  OVER  THE  CONTROL  

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Page 44: Creative Slamdown: How to Sell Mundane Products

What  now?  

Who  will  win  the  award  for  the  World’s  Greatest  Crea%ve?  

It’s  %me  to  vote:  which  do  you  think  was  the  best  answer  to  the  biggest  challenge  

We’ll  measure  applause.    

And  if  anyone  deserves  applause,  its  these  three  contenders!    

Page 45: Creative Slamdown: How to Sell Mundane Products

Thank you! If  any  more  ques.ons,  don’t  hesitate  to  ask  us!  

Nancy Harhut [email protected] Follow me on Twitter: www.twitter.com/nharhut

Dan von der Embse [email protected] Follow me on Twitter: https://twitter.com/danvonderembse

Melinda Risolo [email protected] Connect with me on http://www.LinkedIn.com

Moderator: Carol Worthington-Levy [email protected] My articles: http://www.WorthingtonLevy.Wordpress.com