csp monthly report february 2014
DESCRIPTION
CSP MONTHLY REPORT FEBRUARY 2014. MARKET UPDATES. CSP Report February 2014. Market Update for February 2014. Inkjet p rinter sales dropped slightly for Canon due to the Chinese New Year holidays - PowerPoint PPT PresentationTRANSCRIPT
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CSP MONTHLY REPORTFEBRUARY 2014
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MARKET UPDATES
CSP Report February 2014
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Market Updates
Market Update for February 2014
• Inkjet printer sales dropped slightly for Canon due to the Chinese New Year holidays
• Continuous Ink Supplies System made by some dealers for Canon printers using Canon empty ink cartridge and Chinese ink tanks from China
• 80% of inkjet printer users are considering page yield and ink cartridge price before looking at other product features or to photo quality
• Printer dealers are looking for Canon spare part supplies to service their own customers and do better CISS service
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Top Selling Single Function Inkjet Printers in Feb 2014
No. Brand Model DP RSP Cheapest Dealer i-Qlick’s RSP
1 CANON IX6560 $ 208.00 $ 228.00 LAYMENG COMPUTER $ 232.00
2 EPSON T60 $ 190.00 $ 230.00 HND TECHNOLOGY
3 HP DJ2000 $ 37.00 KPC
4 HP DJ1000 $ 35.00 KPC
5 EPSON R1390 $ 410.00 KPC
8 EPSON R230X $ 205.00 BEST ELECTRONIC
6 EPSON L110 $ 135.00 BEST ELECTRONIC
7 CANON IP2772 $41.00 $46.00 RED COMPUTER $ 47.00
9 EPSON PM6860 $ 120.00 $ 180.00 HND TECHNOLOGY
10 EPSON 1400 $ 430.00 $ 460.00 LAYMENG COMPUTER
Market Updates
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Top Selling Multi Functions Inkjet Printers in Feb 2014
No. Brand Model DP RSP Cheapest Dealer
1 HP DJ1050 $ 38.00 $ 50.00 KHUNHENG2 EPSON L210 $ 170.00 DAVY COMPUTER
3 HP DJ2050 $ 55.00 KIMHENG CENTER
4 Canon MP237 $ 65.00 $ 69.00 ML ELECTRONIC
5 Canon E510 $ 90.00 $ 99.00 I-QLICK
6 EPSON ME32 $ 85.00 BEST ELECTRONIC
7 EPSON ME-101 $ 115.00 YOTTA BYTE
8 Canon MG3170 $ 87.00 $ 97.00 YOTTA BYTE
9 HP 4500 $ 120.00 KIMHENG CENTER
10 HP DJ2515 $ 120.00 KIMHENG CENTER
Market Updates
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i-Qlick’s Activities
CSP Report February 2014
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i-Qlick’s Activities
Valentine’s Day Promotion • Promotion Period: 11 to 16 Feb, only at i-Qlick and chainstores –
Sunsimexco, Ahhoo and KTH• Promotion highlight: Colourful DCs + Instant Win Game
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i-Qlick’s Activities
Flyers:• 1000 distributed at i-Qlick and chainstores
Print Ads: • Phnom Penh Post • Jian Hwa Daily • Rasmei Kampuchea • Koh Santepheap Daily • Cambodia Daily • Kampuchea Thmei
SMS blast: • 34,070 SMS to random numbers and i-Qlick’s database contacts
Online Publicity: • Online Ads on Sabay and Khmerload websites • Facebook announcements • Emails to i-Qlick’s database contacts
Publicity
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i-Qlick’s Activities
No Products Usual RSP
PromoRSP
Discount% Free Gifts Total Sold
1 EOS 650D kit 18-55mm $800 $730 8.8% Aria AA-722ST Tripod + PIXMA 16Gb Thumbdrive + Sandisk Card 16Gb cl10 15
2 EOS 650D kit 18-135mm $1050 $970 7.6% Aria AA-722ST Tripod + PIXMA 16Gb Thumbdrive + Sandisk Card 16Gb cl10 9
3 EOS 1100 kit 18-55mm IS II $530 $499 5.8% Aria AA-722ST Tripod + PIXMA 16Gb Thumbdrive + Sandisk card 16Gb cl10 12
4 EOS 60D $830 $790 4.8% Aria AA-722ST Tripod + PIXMA 16Gb Thumbdrive + Sandisk Card 16Gb cl10 1
5 EOS 60D kit 18-135mm $1,180 $1,150 2.5% Aria AA-722ST Tripod + PIXMA 16Gb Thumbdrive + Sandisk Card 16Gb cl10 6
6 PowerShot A2600 $134 $99 26.1% i-Dance Headphones + Sandisk SD Card 4GB 12
7 PowerShot S110 $329 $249 24.3% i-Dance Headphones + Sandisk SD Card 4GB 13
8 IXUS 132 $169 $129 23.7% i-Dance Headphones + Sandisk SD Card 4GB 6
Products On Promotion
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i-Qlick’s Activities
Products On Promotion
No Products Usual RSP
PromoRSP
Discount% Free Gifts Total Sold
9 IXUS140 $219 $149 32% i-Dance Headphones + Sandisk SD Card 4GB 3
10 IXUS 255 $259 $219 15.4% i-Dance Headphones + Sandisk SD Card 4GB + Tripod Samurai Pro 2000w 5
11 PIXMA MP237 $79 $79 2 PIXMA Wireless Mouse 17
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i-Qlick’s Activities
Valentine’s Day Instant Win Game• Anyone can come to the showroom to play the Instant Win Game• They are given one chance to choose a mystery prize (in a
computer game format)
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i-Qlick’s Activities
Valentine’s Day Instant Win GameNo Prize Total
winners
1 i-Qlick Canon Calendar 2014
62
2 A3 Photo Print with Canon PIXMA Pro100
11
3 A4 Photo Print with Canon PIXMA MG7170
6
4 Photo Print with Selphy CP 900
6
5 Cineplex Movie Tickets
12
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i-Qlick’s Activities
New Outdoor Signboards At Chainstores
• Outdoor Signboard at K.T.H Monireth • Outdoor Signboard at K.T.H 271
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CANON PIXMA MOBILE PRINTING BOOTH
CSP Report February 2014
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PIXMA Mobile Printing Booth
Institute of Technologies of Cambodia • Location : PIXMA printing booth at Institute of Technology of Cambodia.• Date : 10th-11th-12th Feb - 2014• Summary: Photo printing is free for all students• Demo Unit: PIXMA MG7170 (2 units)• Time : 11:30am – 3:30pm • Total Print : 550 prints• Total Visiting Customers : 600 persons• Total Download App: 120 persons
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PIXMA Mobile Printing Booth
Institute of Technologies of Cambodia
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Singapore Club – Chinese New Year Dinner • Location : Koh Pich wedding hall • Date : 11th Feb - 2014• Summary: Canon photographer on-site. Free photo printing for every guest.
Guests were also encouraged to download PIXMA PRINTING SOLUTIONs App from their iOS or Android device
• Demo Unit: PIXMA MG7170 (2 units)• Time : 5pm – 7:30pm • Total Print: 400 prints• Total Participants: 800 people (approx.)• Total Download App: 10 persons
PIXMA Mobile Printing Booth
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PIXMA Mobile Printing Booth
Singapore Club – Chinese New Year Dinner
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Location: CJCC, Royal University of Phnom Penh
Date : 21st, 22nd, 23rd Feb – 2014
Summary: Free photo printing
Demo Unit: PIXMA MG7170 (2 units)
Time : 9:00 am – 7:30pm
Total Print : 1200 prints
Total Participants: 2000 people per day (approx.)
Total Download App: 50 persons
Japan Cambodia Kizuna Festival
PIXMA Mobile Printing Booth
For more info about KIZUNA Festival, Please follow link here:https://www.facebook.com/events/423714271094602/
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PIXMA Mobile Printing Booth
Japan Cambodia Kizuna Festival
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• 95% of participants who downloaded Canon PIXMA EASY Photo Print & PIXMA PRINTING Solutions were impressed with how MG7170 was working wirelessly
PIXMA Mobile Printing Booth
Japan Cambodia Kizuna Festival
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CP+ SHOW 2014
CSP February Report 2014
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CP+ Show 2014
Cambodia Press Team• Koh Santepheap Newspapers (No.1 Khmer Newspaper) – Ich Neth, Reporter• Electronic World Magazine (No.1 Magazine focusing on electronic products) – Ly Soursdey, Editor-in-chief• Southeast Asia Globe Magazine (Premium current affairs magazine with focus on
photography) – Dene Mullen, Editor-in-chief
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Canon Advances in New Imaging Technology
• Koh Santepheap Daily• Sat - 15th Feb 2014• Front and continue Inside page• Khmer version
CP+ 2014 Media Coverge
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Canon Growing Significant Market Share in Asia
• Koh Santepheap Daily• Sat – 22nd Feb 2014• Front Inside page• Khmer version
CP+ 2014 Media Coverge
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CP+ 2014 Media Coverge
• Raksmei Kampuchea Daily• Wed - 19th Feb 2014• Inside page• Khmer version
Canon Shines at CP+ Exhibition in Japan
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Canon Shines at CP+ Exhibition in Japan
• Kampuchea Thmei Daily• Wed - 19th Feb 2014• Inside page• Khmer version
CP+ 2014 Media Coverge
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• Jian Hwa Daily• Wed - 19th Feb 2014• Front Inside page• Chinese version
CP+ 2014 Media Coverge
Canon Shines at CP+ Exhibition in Japan
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• Jian Hwa Daily • Wed - 19th Feb 2014 • Front Inside page• Chinese version
CP+ 2014 Media Coverge
Canon Shines at CP+ Exhibition in Japan
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• Electronic World magazine website• Tue - 18th Feb 2014• Khmer version • http://www.eworldmagz.com/local-news/gLBCs.html
CP+ 2014 Media Coverge
CP+ Exhibition at Japan
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CP+ Exhibition at Japan • Electronic World magazine website• Wed- 19th Feb 2014• Khmer version http://www.eworldmagz.com/local-news/gLBCu.html
CP+ 2014 Media Coverge
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CP+ Exhibition at Japan • Mobile Phone magazine website• Tue - 18th Feb 2014• Khmer version http://www.mpmag.com.kh/blog/detail/410
CP+ 2014 Media Coverge
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CP+ Exhibition at Japan • Khmerload website news• Wed - 19th Feb 2014• Khmer version • http://www.khmerload.com/news/23532
CP+ 2014 Media Coverge
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CP+ Exhibition at Japan • Dap-news website• Wed - 19th Feb 2014• Khmer version • http://www.dap-news.com/2011-06-14-02-39-55/81111-canon----cp-201
4.html
CP+ 2014 Media Coverge
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PAID ADVERTISEMENTS
CSP Report February 2014
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Paid Advertisements
Pro-Printers Advertisements
Rasmei Kampuchea Daily Koh Santepheap Daily
Cambodia Daily Jian Hwa Daily
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Paid Advertisements
Valentine’s Day Promotion Advertisements
The Commercial News Daily Jian Hwa Daily
Kampuchea Thmei Daily Raksmei Kampuchea
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Paid Advertisements
Valentine’s Day Promotion Advertisements
Koh Santepheap Daily
Phnom Penh Post Daily
Cambodia Daily
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Paid Advertisements
Women’s Day Advertisements
Phnom Penh PostCambodia Daily
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Online Ads for Valentine’s Day Promotion
• Sabay online news website • 11th – 16th Feb 2014• http://news.sabay.com.kh/
Paid Advertisements
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TVC Advertisements • TVC advertisement• T&C coffee, Pizza World
Paid Advertisements
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Tuk Tuk Advertisements 50 tuk tuks promoting:• MG2470• MP237• Creative Park• Original Ink Cartridges• Canon PIXMA Printing Solutions
Paid Advertisements
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PRODUCT REVIEWS
CSP Report February 2014
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Pro Series Product Review
Pro Series Product Review• Raksmei Kampuchea daily• Fri - 28th Feb 2014• Inside page• Khmer version
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Pro Series Product Review• Raksmei Kampuchea daily• Fri - 28th Feb 2014• Inside page• Khmer version
Pro Series Product Review
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CSP Report February 2014
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• i-Qlick’s facebook page now has more than 50,033 likes and total reach of 567,428
• From 1st February to 28th February, i-Qlick’s facebook page gained 4415 more likes and 322,253 more for total reach
i-Qlick’s Facebook Page
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Valentine’s Day Promotion Announcement• 8,869 people were reached on this post
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Valentine’s Day Instant Win Game• Any i-Qlick’s Showroom visitors can play game and win the prizes. • We used facebook to promote this game, which is to encourage people to
visit the showroom
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Canon PIXMA Mobile Printing Booth• Free printing booth at Institute of
Technologies of Cambodia (IYF event: World Camp)
• Free printing booth at Royal University of Phnom Penh
(CJCC event: KIZUNA Fest 2014)
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• Free printing booth at Singapore Club’s Chinese New Year Dinner
Canon PIXMA Mobile Printing Booth
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Promoting Pro Printers• CIA Lecturer, Jerry Thai promoting Pro Printer Series
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Our postings were also shared on other FB Groups• Photography groupsCambodia Canon Photography Club (CCPC) 2,804 members(CCPC Siem Reap) 58 members@homePhotography Talk Session 1,749 membersCanon Imaging Academy ( CIA ) 158 membersPhnom Penh Photographer (P3) Club 266 membersCAMBODIA CAMERA CONSULTANT 574 membersCambodia Photographer Association ( CPA ) 10,190 membersCambodia International Photography ( CIP ) 5,648 membersBasic Photography 363 members
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SERVICE REPORT
CSP Report February 2014
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Service Report
CSP Service Report for February Local Service Monthly for February- 2014
Received items Product Total by
Product Repaired Not Repaired Outstanding
CSP ALL 47 100.0% 37 79% 7 14.9% 3 6.4%
Why Not Repaired 47
A Description CSP1 Repair costs consideration 0.0%2 EOL model, no parts available 0.0%3 Repair time not acceptable 0.0%4 Upgrade to new models 0.0%5 Badly tempered 7 14.9%
6 Bad condition items 0.0%
7 14.9%
Why Outstanding 47
B Description CSP1 Still within repair turnaround time 2 4.3%2 Waiting customer confirmation 0.0%3 Sending to repair at CSPL 4 Waiting return shipment from CSPL 5 Waiting repair parts from CSPL 1 2.1%
6 Waiting to repair (technicians busy) 0.0%
3 6.4%
Suggested Action Plan Rate of possibility Comments / Answers
Description Reference CSP CSP Dept
1 Spare parts issue? A1, B5 2% Yes maybe (need to improve shipment time)
2 Start DSLR full repair services? A1, A3, B3, B4 N/A
3 Need more technicians? A3, B6 0% Not required
4 CSPL to reduce Spare Parts cost? A1, A4 0% Not required
5. etc.
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UPCOMING ACTIVITIES
CSP Report February 2014
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Upcoming Activities
• CCPC Gathering (7 March) • Women’s Day Promotion (1–12 March) • Chainstores Promotion (15-23 March)
Upcoming Activities for March