culture in business context
DESCRIPTION
It was a presentation in Strategic communication course in EMTM program on November 18, 2010.TRANSCRIPT
Culture in Business ContextCulture in Business ContextInger Askehave, Malene Gram and Birgitte Norlyk
Presented by
Md. Abdul HamidEuropean Master in Tourism managementEuropean Master in Tourism management
University of Southern [email protected]
Global or Local!!!Global or Local!!!
Understanding CULTURE!!!Understanding CULTURE!!!
Culture…Culture…“Culture consists of patterns, explicit and implicit, of and for behavior acquired and transferred by symbols, q y y ,constituting the distinctive achievements of human groups, including their embodiments in artifacts;including their embodiments in artifacts; the essential core of culture consists of traditional ideas and specially their attached values;traditional ideas and specially their attached values; culture systems may, on the one hand, be consider as products of action, and on the other as conditioning elements of further action.”
(Krober & Kluckhohn, 1952)
“Culture is
h ll i i f h h i dthe collective programming of the human mind
th t di ti i h th b fthat distinguishes the members of
one human group from those of anotherone human group from those of another.
Culture in this sense is a system ofCulture in this sense is a system of
collectively held values.”collectively held values.
(Geert Hofstede)
Traits of culture…
• SYSTEM…shared human behavior, Ideas, Values and rules of living.
• RESULT… a learning process
• CREATED… social context
• EXPRESSED… symbolic form
• TAKEN…granted and assumed natural
Approaches of understanding culture…
Functionalist approach
‐ Very user‐friendlyy y
‐ Patterns of expected behavior
Structured framework‐ Structured framework
‐ Material valuesMaterial values
Interpretive approachC ti l i‐ Continuous leaning system
‐ Use ‘sense’ to react
E i & Di l‐ Experience & Dialogue
‐ Do not rely onDo not rely on preconceived opinion
d d h k‐ Understanding is the key to success
Hofstede’s dimensionsHofstede s dimensions…
Hall’s Context approaches…ppHigh context… Low context…
Criticism of functionalist approach…Determinism
Ethnocentrism
Interpretive approach…G t ’ W b f Si ifiGeertz’ Webs of Significance
If one doesn’t work timely…!!!y
Ways of understanding Interpretive approach…
Emic way: From inside
Criticism of Interpretive approachCriticism of Interpretive approach…Utility might be lessUtility…might be less
Relativism…may focus on different points
Idealism…willingness to review and adjust continuously
So…..Get ready to understand multicultural aspects to work with them !!!