deep hole boringgundrillingcnc honingdeep hole boringcnc turning sc21 journey to excellence andrea...

Deep Hole Boring Gundrilling CNC Honing Deep Hole BoringCNC Turning

SC21 Journey to Excellence

Andrea Rodney - Director

Cherrycourt Way Leighton Buzzard

BedfordshireLU7 4UH

Tel: 0845 5555 111


History

1981 - formed as a sub-contract honing company by Colin Rodney

1994 - Andrea joined bringing only previous sales experience

1996 – purchased and refurbished 8,000 sq ft factory

2004 – rented 2 satellite units

2006 – capacity reached!

Our growth became our biggest barrier……

The SC21 Journey

Health & Safety hazards

Lack of Space

Poor facilities

Failure to communicate

Failure to deliver

The Barriers

Loss of Confidence

The SC21 Journey

Deep Hole Boring Gundrilling CNC Honing Deep Hole DrillingCNC Turning

Lack of Capacity


Removing the Barriers

Purchase new premises & plan a bright, well ventilated facility

Employ lean manufacturing principles methods throughout

Increase capacity in peak sections by adding equipment

Refurbish and upgrade all existing equipment

Improve our communication systems and streamline all processes

And we achieved all this within 12 months!

The SC21 Journey

Deep Hole Boring Gundrilling CNC Honing CNC Turning Deep Hole Drilling

A clean and bright environment

Organised cells

The SC21 Journey

Barriers overcome!

Deep Hole Boring Gundrilling CNC Honing CNC Turning Deep Hole Drilling

Clear Gangways Efficient sections

The SC21 Journey

Barriers overcome!


The next steps

Assign a dedicated customer service manager

Achieve BS EN 9100:2003 and upgrade to BS EN ISO 9001:2008

Undertake training in Management, Supervisory and Lead Auditor skills

Receive approval before the Aero Engineering Conference in November 2009. This set us a timescale of just under 6 months!Improve our communication systems and streamline all processes

We achieved approval in September 2009 with a 95% conformance rating!

The SC21 Journey


SC21 implementation

Signed up to SC21 in December 2009 as a self-starter & engaged TEC

Aligned Business Strategy and associated documents to SC21

Conducted ManEx and BusEx diagnostics throughout May / June

Confirmed Q & D results with SC21 working group

Submitted our exposition and was awarded an SC21 Bronze in July 2010

And we achieved all this within 4 months!

The SC21 Journey

Business Excellence

Above average score achieved

The SC21 Journey


Manufacturing Excellence

The SC21 Journey



The SC21 Journey

Management Commitment



Continuous Improvement plans

The SC21 Journey


SC21 Exposition summary

The SC21 Journey



SC21 – The Results

Improved relationships with our customers, suppliers and other stakeholders

Improved morale through shared goals and vision throughout the company

A system that allows us to implement what our business really needs

Consolidation of all improvement practices into one simple CSIP

Recognition within the industry as a supplier of excellence

And of course, being invited here today!

The SC21 Journey


The Future

Sustain SC21 through RMR and our CSIP using BusEx and ManEx principles

Increase our Aerospace and Defence sales from 20% to 30% in 12 months

Achieve BS EN ISO 14001:2004 within 6 months

Achieve SC21 Silver award standard in 2011

To continue to deliver a World Class Service within a unique facility

The SC21 Journey

….from start to perfect finish.


We’re precise about what we do….

deep hole boringgundrillingcnc honingdeep hole boringcnc turning sc21 journey to excellence andrea...

Documents

sc21 journey slide

sc21 journey barriers

sc21 implementation

sc21 bronze

sc21 exposition summary

lack of capacity slide

average score

manufacturing excellence