digital content strategies

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How to get from 1000 likes to social change: digital content strategies for impact Tim Norton Digital Accounts Manager Essential Media Communications David Paris Digital Communications Coordinator Australian Greens Leader Christine Milne

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by Tim Norton and David Paris Presented at FWD2013, Melbourne.

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Page 1: Digital Content Strategies

How to get from 1000 likes to social change:digital content strategies for impact

Tim NortonDigital Accounts ManagerEssential Media Communications

David ParisDigital Communications Coordinator Australian Greens Leader Christine Milne

Page 2: Digital Content Strategies
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Your digital content strategy fits within your campaign strategy

• What is a win for the campaign?• Is it a tangible outcome?• Or a harder to measure outcome?

Page 4: Digital Content Strategies

How are you winning?

• Political pressure?• Legal pressure?• Financial pressure?• Public participation?

• What type of content do you need to facilitate this?• What are the linkages to offline/other work?

Page 5: Digital Content Strategies

Objectives of digital content• Increase engagement and participation• Raise awareness and educate• Raise funds• Respond

Page 6: Digital Content Strategies

Who is the audience?Who are you talking to?

What services and/or tools do they use?

How do they like to be contacted?

When do they like to be contacted?

What are all the assumptions, knowledge and understandings you have of them?

Page 7: Digital Content Strategies

Pick your toolsWhich of the digital tools at your disposal are most relevant?

How should you employ them? When should you employ them?

Do you have the necessary skills to use these tools?

Choose the platforms that give you the biggest bang for buck

Go past raw numbers, look at level of engagement

Page 8: Digital Content Strategies

Plan your time

What is the timeframe you are working on?

Is this timeframe relevant to a digital audience?

Do you have the time to commit to this?

Can you schedule and/or share the workload?

Be realistic about the amount of time you have.

Page 9: Digital Content Strategies

ImplementationHow are you going to roll out your communications?

How are you going to sustain this work?

What resources or support do you need to make this happen?

Who is going to make it happen?

What skills exist within your campaign?

Page 10: Digital Content Strategies

EvaluationWhat does success look like?

How will you measure that success?

What can be learned from the digital campaign?

How will the digital elements of the campaign be evaluated in the context of the wider campaign?

How will you integrate those learnings into future work?

Page 11: Digital Content Strategies

The digital environment is always a contested space

• Content aimed at the most receptive audiences will also be seen by the least

• Diverting energy and resources from opponents is an important part of any content strategy

• As is keeping focus on your own strategy

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SummaryIdentify your audience

Pick your tools, plan your time and resources

Ensure you are equipped to implement your strategy

Be ready to respond

Evaluate everything and learn from what you’ve done

Page 36: Digital Content Strategies

Thank youTim NortonDigital Accounts Manager - Essential Media Communications@norton_tim [email protected]

David ParisDigital Communications Coordinator - Australian Greens Leader Christine Milne@DavidParis [email protected]