doing business in china - additional tips for expats

CULTURAL HARMONY: WORKING IN A MULTI-CULTURAL COMPANY 1

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Doing Business in China: Additional Tips for Expats




Holidays

•  Expats should not assume that public holidays follow a fixed schedule year after year.

•  The Chinese government periodically adjusts the holiday schedule. (This pattern is related to the relatively high tolerance for ambiguity in China.)


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Holidays: Example

•  If Thursday is a public holidays, the government might decide to make the following Friday into a holiday, and turn Sunday into a working day.

Ø Multinational corporations that do not follow this schedule create inconvenience for employees and businesses


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•  Expats should keep the business cards of their Chinese counterparts visible during meetings.

•  Expats should pay respect to their counterparts by mentioning their title, scope of job, and or responsibilities. (There is a relatively high respect for status/power distance in China.)

Business Card Etiquette


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•  Expats should not criticize the Chinese government in front of their Chinese counterparts.

•  If the latter criticize their government, expats should keep quite, neither agreeing nor disagreeing.

Avoid Criticizing the Government


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•  Expats in China must be very sensitive when the topics of Taiwan, Hong Kong or Macao surface.

•  In informal situations, people may not be concerned with the status of Taiwan, Hong Kong or Macao.

•  In formal situations, people adhere to the “One China Policy.”

Handle China’s “One China Policy” with Care


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•  Expats should not share or display a presentation in China that includes an image of Taiwan’s flag.

•  Expats should be sensitive to the fact that mainland Chinese tend to think that Chinese from Hong Kong and Taiwan look down on the mainland Chinese.

Handle China’s “One China Policy” with Care: Example


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•  Expats working with managers from Hong Kong and Taiwan should refer to them as Hong Kong Chinese and Taiwanese.

•  Referring to people from Hong Kong and Taiwan with the generic term Chinese is not appropriate.

Working in Hong Kong and Taiwan


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Culture in the Workplace QuestionnaireTM (CWQ)

•  ITAP is one of only 2 companies worldwide endorsed by Dr. Hofstede and approved to represent his research.

"This [approval] is due to their professionalism and deep understanding

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The CWQ

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application is currently available in: –  English –  Latin American Spanish –  European Spanish –  French –  German –  Korean –  Chinese –  Questions and instructions only (not the report) are in

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Reports on 38 Countries

Hofstede Country Culture

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Hofstede Country Culture Analysis United Arab Emirates


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ITAP is prepared to provide demonstrations of its Intellectual Property to qualified licensors


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Who licenses the CWQ? •  Human Resource professional in large organizations •  Consulting firms seeking the capability to assess

cultural values at the individual, group and organizational levels



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•  Ensure that culture is an asset, not a barrier in your global business.


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Catherine Mercer Bing CEO, ITAP International, Inc. Managing Director, ITAP Americas, Inc. 353 Nassau Street, First Floor Princeton, NJ 08540 USA (W) +1.215.860.5640 (M) +1.609.937.1557 www.Itapintl.com [email protected] SKYPE: CatherineBing


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