expats june 2014
TRANSCRIPT
Table of contents1. Introduction
2. Job-related difficulties in repatriations
3. The concept of Flow
4. Re-achieving Flow
5. Conclusion
6. Questions
1. Introduction
Selection
Training
Assignment
Repatriation
Many companies close their eyes to repatriation: ‘they are coming home.’
2. Job-related difficultiesD
ISC
OM
FO
RT
Career anxiety/insufficient planning
Devaluating international experience
Coping with new role demand / reverse culture
shock
Loss of status
Loss of material benefits
Influenced by:• Gender• Age• Personality• Religion• Marital status• Prior
experiences• Length of
sojourn• Cultural
distance• Time• Contact with
home• Housing
conditions
3. The concept of Flow Flow is mental state in which a person performing an
activity is fully immersed in feeling of energized focus, full involvement and enjoyment
Concept proposed by Mihály Csíkszentmihályi
3. The concept of Flow
FLOW
Concentration
Merging of action and awareness
Loss of reflective self-consciousness
Sense of control over
actions
Distortion of temporal
experience
Experience activity as
intrinsically rewarding
3. The concept of Flow
FLOW
Concentration
Merging of action and awareness
Loss of reflective self-consciousness
Sense of control over
actions
Distortion of temporal
experience
Experience activity as
intrinsically rewarding
Fitting challenges
Clear approximate goals
Immediate feedback
No disturbances(Shaffer)
3. The concept of Flow
-0.5
-0.4
-0.3
-0.2
-0.1
0
0.1
0.2
0.3
0.4
0.5
0.6
High CH, low SK High CH, high SK Low CH, high SK Low CH, low SK
Concentration
Importance for future goals
Self-esteem
Enjoyment
Wish to be doing the activity
Adapted from the Oxford Handbook of Positive Psychology (2009)
3. The concept of FlowChallenge Feedback Goal Distraction
Career anxiety No Yes Yes Yes
Devaluation of international experience
Yes No No Yes
Coping with new role demand / reverse cultureshock
No Yes No Yes
Status loss Yes Yes No Yes
Material benefits loss
No No No Yes
4. Re-achieving FlowInitiatives from the company:
Repatriation training (but training alone is not enough!)
Strategic purpose for relocation
Clarity in advance
Attention to spouse and children to prevent private discomfort to ‘overflow’ into the work and cause distraction
Communicate, communicate, communicate….
4. Re-achieving FlowInitiatives from the employee
Keep professional knowledge up to date
Communicate, communicate, communicate…
5. Conclusion Link exists between discomfort factors and
disturbances of flow
Each factor disrupts one or more of the conditions for flow
If the conditions are breached, no flow can be reached
The most interested aspect in work is taken away
Result: demotivation, disappointment, exodus of experienced skilled staff
5. Conclusion
FLOW
Concentration
Merging of action and awareness
Loss of reflective self-consciousness
Sense of control over
actions
Distortion of temporal
experience
Experience activity as
intrinsically rewarding
Fitting challenges
Clear approximate goals
Immediate feedback
No disturbances(Shaffer)
5. ConclusionChallenge Feedback Goal Distraction Solutions
Career anxiety No Yes Yes Yes ContactTrainingStrategic purposePlanning
Devaluation of international experience
Yes No No Yes ContactTrainingStrategic purposePlanning
Coping with new role demand / reverse cultureshock
No Yes No Yes ContactTraining
Status loss Yes Yes No Yes ContactTrainingStrategic purposePlanning
Material benefits loss
No No No Yes N/A
5. Conclusion
FLOW
Concentration
Merging of action and awareness
Loss of reflective self-consciousness
Sense of control over
actions
Distortion of temporal
experience
Experience activity as
intrinsically rewarding
Fitting challenges
Clear approximate goals
Immediate feedback
No disturbances(Shaffer)