Download - Managing Conflict Change Session
Managing Conflict & Change to Enhance Morale & Team Building
All professional relationships experience some type of conflict. This is normal, natural and sometimes even necessary for growth and development. This program is designed to assist supervisors at all management levels learn how to use that inevitable conflict to develop a constructive - not destructive - work environment.
This three and one-half hour session will enhance the leadership skills of anyone in or aspiring to be in a managerial role. Those leaders that weather this economic storm and lead us into the next economic boom, will have managed conflict and change throughout their organization. Learn how to manage your employees through some of the biggest changes of your and their career. Topics include:
• Mythsandtruthsofconflictandtheneedtochangeyour“oldthinkers”• Sourcesandresolutionsoforganizationalconflict• Seventypestoconflictresolutionandsuccessstrategies• Bestteambuildingpractices,theleader’sroleinteammanagement
and change management • Management’sroleduringcommunication&implementation• Successfulwaysofhandlingtheproblememployee
About the presenter:Forthelastthreedecades,JackSmalleyhasdevotedhiscareertothefieldofhuman
resources. His experience includes executive-level management in a number of different industries such as oil, chemical, and packaging. Jack serves as a senior human resources consultant for Express Employment Professionals. He provides human resource training and consulting for nearly 600 Express offices andclientsintheU.S.andCanada.In2008,Jackhadover100speaking engagements and was also a featured speaker at the2008NationalSocietyofHumanResourceManagementConference.
About the sponsors:Express Employment Professionals offers a full range of employment solutions for area businesses and job seekers, including professional search and contract, temporary and contract staffing, evaluationanddirecthire,flexiblestaffing,andonsiteservices.TheMequonofficeofExpresshasworkedwithover160localcompaniesandemployedover1,700peopleinawiderangeofoffice,customer service, warehouse and manufacturing positions.
TheWisconsinProfessionalRecruitersResource(WISPRR)isagroupdedicatedtoprovidingbestpractices,education,andnetworkingopportunitiesforrecruiters.Membershipisfreetoallpast,present,andaspiringWisconsin-basedhiringprofessionals.WISPRRholdsregularmembershipmeetingsintheMilwaukeeareaandmaintainsavibrantonlinecommunityatwww.wisprr.com.
SAVE THE DATEThursday, Dec. 17, 2009
PLACE: MATC - Milwaukee Area Technical College Room A289 – Lecture Hall 5555 W. Highland Road Mequon, Wisconsin 53092
TIME: Registration & Continental Breakfast 7:00 a.m. – 8:00 a.m.
Seminar 8:00 a.m. – 11:30 a.m.
RSVP: Call (262) 242-0303 or e-mail [email protected]
COST: $30 per attendee including continental breakfast.
Continuing education credits are available to SPHR and PHR members.
For reservations, please call (262) 242-0303 or e-mail [email protected]. Checks should be payable to Express Employment Professionals. We also take VISA, Mastercard and American Express.
Express Employment Professionals and Wisconsin Professional Recruiters Resource Present
Express Employment Professionals, 11126 N. Cedarburg Road, Mequon, Wisconsin 53092Phone: (262) 242-0303 • Fax: (262) 242-0507 • www.expresspros.com/mequonwi
