dr. susan gauch when is a rock not a rock? conceptual approaches to personalized search and...
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Dr. Susan Gauch
When is a rock not a rock?
Conceptual Approaches to Personalized Search and
Recommendations
Nov. 8, 2011
TResNet
Outline• Background• Motivation • Collecting User Information• Building Conceptual Profiles• Using User Profiles in Search
– Misearch• Using User Profiles in Recommender
Systems– MyCiteSeerx
• Issues with User Profiles
Background• Information retrieval (IR) studies the
indexing and retrieval of textual documents• Searching for pages on the World Wide
Web is the most recent “killer app”• Concerned with retrieving relevant
documents to a query• Concerned with retrieving from large sets of
documents efficiently
Web Search System
Query String
IRSystem
RankedDocuments
1. Page12. Page23. Page3 . .
Documentcorpus
Web Spider
The Vector-Space Model• Assume t distinct terms remain after
preprocessing; call them index terms or the vocabulary.
• These “orthogonal” terms form a vector space. Dimension = t = |vocabulary|
• Each term, i, in a document or query, j, is given a real-valued weight, wij.
• Both documents and queries are expressed as t-dimensional vectors:
dj = (w1j, w2j, …, wtj)
Graphic Representation
T3
T1
T2
Q = 0T1 + 0T2 + 2T3
• Is D1 or D2 more similar to Q?• How to measure the degree of
similarity? Distance? Angle?
D2 = 3T1 + 7T2 + T3
7
3
D1 = 2T1+3T2 + 5T3
2
5
3
Cosine Similarity Measure• Cosine similarity measures the
cosine of the angle between two vectors.
• Inner product normalized by the vector lengths. 2
t3
t1
t2
D1
D2
Q
1
D1 is 6 times better match than D2 using cosine
similarity
t
i
t
i
t
i
ww
ww
qd
qd
iqij
iqij
j
j
1 1
22
1
)(
CosSim(dj, q) =
Motivation• Search engines contain very large
collections – Google reports over 1 trillion web pages
• Receive very short queries– 68% are 3 words long or less
• Users examine few results– rarely go beyond first page– rarely examine more than 1 result– Exacerbated by small mobile screens
Ambiguity• How return precise results with
ambiguous queries?• Return results based on simple key-
word matches• No consideration of differing meanings• If the query is “salsa”, is it……
Dealing with Ambiguity
• Expand user queries using a thesaurus – “An Expert System for Searching in Full-Text,”
Susan Gauch, 1990– Basically, make query vectors longer so more
likely to match documents• Represent documents and queries using high-
level concepts instead of keywords– “Conceptual Search with KeyConcept,” Susan
Gauch, 2010– Basically, make reduce dimensions in vectors to
provide conceptual match
Ontologies
• A structured set of concepts• Where do ontologies come from?
Semantic Web
• Manually build ontologies• Experts manually tag data items• Very “intelligent” but not scalable
IR Community
• Use implicit ontologies– Wikipedia– Open Directory Project
• Develop automated techniques to tag items
• Not as “intelligent” but much more scalable
Need for Personalization
• All users get identical results for identical queries
• No distinction between veterinarian and child for query “beagle puppy”
• Need for personalized results based on background and current context
• How pick best 10 (or 1!) result for _you_?
How to Personalize
• Build a user profile that represents user interests– Collect information– Construct user profile– Use user profile for personalized
interactions
Collecting User Information
• Explicit user information– Users fill in site-specific surveys– Users too lazy busy– Data may be deliberately accidentally
inaccurate– Information becomes out of date
Implicit user information– Software collects information about
user activity as they perform regular activities
– Information is • indirect• noisy
– Various approaches used by well-known applications
Implicit Sources
• Browsing histories– User connects to Internet via a proxy– User periodically shares history – Pros:
• captures browsing activity at multiple sites
– Cons: • captures history from only one computer
My Browsing History
Used to Autofill urls
Implicit Sources• Desktop toolbar
– User must install desktop toolbar– Communication between toolbar and
site– Pros:
• interactions tracked across multiple sites• access to desktop windows, file system
– Cons:• user must install software• fine line between toolbar and spyware
Google’s Toolbar
Used to Personalize Search
Implicit Sources– User Account
• user activity is tracked via cookies/session variables
• best if user signs in to retain same profile across multiple machines
– Pros:• users tracked across all interactions
– Cons:• only works at one site• users must create an account
Amazon’s Login
Used for Recommendations
Our Approach– Personalization based on implicit data– Represent profile using weighted
conceptual taxonomy– Use profile for personalization in many
different ways• OBIWAN – Web browsing• Misearch – Web search• MyCiteSeerx – recommender system
Building a Conceptual Profile
• Need an ontology for the domain• Need a collection of text that
represents the user’s interests• Need classification technique
– train classifier with training data– classify user texts w.r.t
ontology/taxonomy/concept hierarchy/thesaurus/knowledge base
– accumulate weights
Arts
Root
Games
Music Design Comics
Doc 1Doc 2Doc 3
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Doc 1Doc 2Doc 3
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Doc 1Doc 2Doc 3
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Doc 1Doc 2Doc 3
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Doc 1Doc 2Doc 3
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TraditionalIndexer
Newdocuments
ConceptDatabase
Classifier Results
Building the User Profile
User Profile Representation
Entertainment0.01
Homemaking0.04
Cooking0.49
Lessons0.3
Videos0.1
Root
MiSearch • User search histories
– information available to search engine itself– collect the user’s queries, clicked on search
results– no software installed
• Users create accounts– login– just track userid in a cookie during the
session– Similar to Amazon, Ebay, etc.
Personalizing Search Results
• Submit query to Internet search engine (e.g., Google)
• Categorize each result into same concept hierarchy to create result profiles– top 3 levels of ODP, ~3,000 categories
• Calculate similarity between result profile and user profile
Ambiguous: “canon book”
User Profile (Classics)
User Profile (Photography)
MyCiteSeerx
• Categorize contents of CiteSeerx with respect to ACM CCS topic hierarchy
• Users create an account• Capture their queries and clicked-on
documents• Build a conceptual profile• Compare user concepts to document
concepts to create recommendations
User interested in IR
Their recommendations
User interested in multimedia
Their recommendations
Recent Work• Bridge gap between Semantic Web
and Information Retrieval– Semi-automatically build domain-
specific ontologies • Do text mining from domain-specific
literature collection
Conclusions
• Information on which to base user profiles can be collected via interactions with a specific site
• Conceptual profiles can be used to improve search (misearch)
• Conceptual profiles can be used to provide conceptual recommendations for the CiteSeerx collection
• Creates issues for profile sharing and user privacy
• Leads to work on how to reuse/expand/build ontologies for narrow domains