dynamic ia: external & internal contexts for reframing

20
REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE DUANE DEGLER DYNAMIC IA EXTERNAL & INTERNAL CONTEXTS FOR REFRAMING

Upload: design-for-context

Post on 27-Jan-2015

111 views

Category:

Design


0 download

DESCRIPTION

Presentation by Duane Degler at IA Summit on April 3, 2013. Technological, economic, social, and cultural elements of change have thoroughly transformed the scenario in which information architecture operated in the late 1990s, and a reframing is moving the conversation forward, consolidating intuitions into discipline, and helping establish a common language and grammar for both practice and research in the field. The ideas within this presentation are elaborated in Duane’s chapter of the same name in the recently released book: Reframing Information Architecture, edited by Andrea Resmini. Dynamic IA outlines ways that Information Architects can consider evolving changes in user context, data structure and availability, and technology, as well as the methods in the practice of IA. See book description and available formats on Springer’s site: http://www.springer.com/computer/hci/book/978-3-319-06491-8 See the hardcover version on Amazon: http://www.amazon.com/Reframing-Information-Architecture-Human-Computer-Interaction/dp/3319064916

TRANSCRIPT

Page 1: Dynamic IA: External & Internal Contexts for Reframing

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

DUANE DEGLER DYNAMIC IA

EXTERNAL & INTERNAL CONTEXTS FOR REFRAMING

Page 2: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Data and technology are dynamic

Provide a coherent framework for a user’s experience,

allowing many contextual forces to interact with each other

in a way that is transparent, and controlled, by the user.

Dynamic IA

Page 3: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Context Web

Page 4: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Context Web

Ø  Experience is . . .

• Relevant •  Integrated •  Illuminating •  Interactive • Personal • Social • Mobile •  Location-aware • Situated • Ambient • Temporal • Multi-modal

Page 5: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA: External Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

CONSUMER

COLLABORATOR

CURATOR

CREATOR

Driver: evolving & blending user roles

Sem

Tech

Biz

201

1, D

egle

r/Phu

a, M

akin

g Le

mon

ade

out o

f Lem

ons

Page 6: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA: External Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Driver: evolving data/ technology environments

From: Ubiquitous Service Design, Peter Morville, 2010-4-19 http://www.flickr.com/photos/morville/4530553981/ Based on a concept by Ted Nelson, in Computer Lib/Dream Machines, 1974

http://semantic-drupal.com/

http://lod-cloud.net

Page 7: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA: External Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Driver: linked data & semantic web

Link

I You . . . speak to . . .

. . . sit and drink with . . .

. . . lend money to . . .

Intent and context interpreted by human when reading

Intent and context able to be interpreted by human and computer

Page 8: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA: External Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Why are these objects related?

I You

Naming the lines to answer the question:

. . . speak to . . .

. . . sit and drink with . . .

. . . lend money to . . .

Create relevant relationships Then use the verbs to:

Page 9: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA: External Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE C

HI 2

008,

Sem

antic

Web

Use

r Int

erac

tion

Wor

ksho

p

Driver: heterogeneous integration

Page 10: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA: External Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Driver: important challenges

Social improvement

Collective understanding

Personal welfare

Enabling access

Literacy & education

Local information services Emergency response

Missing persons tracking

Distress identification

File proliferation

Preservation

Cultural awareness

(for example . . .)

Page 11: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA: Internal Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

We are not alone All professional disciplines are going through a process of reframing

SETI, retrieved 3.31.2013 http://www.seti.org/node/864

Page 12: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA: Internal Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Driver: IA relationships

Dor

ian

Tayl

or, I

AI m

eetin

g m

inut

es, 4

/201

1.

http

://w

ww

.iain

stitu

te.o

rg/m

inut

es/a

nnua

l-mem

bers

-mee

ting-

denv

er-a

pril-

2-20

11

Page 13: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA: Internal Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Driver: living in the shadow?

Page 14: Dynamic IA: External & Internal Contexts for Reframing

UX DUANE DEGLER

DYNAMIC IA: Internal Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Strategy Research Design Evaluation Management

as umbrella

Dua

ne D

egle

r, 20

08, u

sed

on U

XPA

Usa

bilit

y B

ody

of K

now

ledg

e

Page 15: Dynamic IA: External & Internal Contexts for Reframing

UX DUANE DEGLER

DYNAMIC IA: Internal Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Strategy Research Design Evaluation Management

Business

Communication

Financial

Market

Resource

User

Market

Content

Org & Methods

Systems Engineering

Interaction Design

Information Architecture

Industrial Design

System Architecture

Instructional Design

Usability Testing

Expert Evaluation

Human Factors

Analytics & Metrics

Project Management

Team Management

Consultancy Management

Technology

Technical Communication

Visual/Graphic Design

as umbrella

Dua

ne D

egle

r, 20

08, u

sed

on U

XPA

Usa

bilit

y B

ody

of K

now

ledg

e

Page 16: Dynamic IA: External & Internal Contexts for Reframing

UX DUANE DEGLER

DYNAMIC IA: Internal Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Strategy Research Design Evaluation Management

Business

Communication

Financial

Market

Resource

User

Market

Content

Org & Methods

Systems Engineering

Interaction Design

Information Architecture

Industrial Design

System Architecture

Instructional Design

Usability Testing

Expert Evaluation

Human Factors

Analytics & Metrics

Project Management

Team Management

Consultancy Management

Technology

Technical Communication

Visual/Graphic Design

as umbrella

It’s a

COLLABORATION

Not a

COMPETITION

Dua

ne D

egle

r, 20

08, u

sed

on U

XPA

Usa

bilit

y B

ody

of K

now

ledg

e

Page 17: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA: Internal Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Driver: domain cross- over

!Lisa Battle, 2004. What Skills and Disciplines are Relevant to Usability Professionals? Presented at UPA Body of Knowledge Workshop, June 2004 http://usabilitybok.org/related-disciplines

Page 18: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA: Internal Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Driver: processes

Typical

Agile

http

://w

ww

.arth

ursc

lipar

t.org

/fres

hwat

erfis

h/fis

h/sa

lmon

%20

leap

.gif

Waterfall

Page 19: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA: Internal Drivers

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

Web 1.0 Web 1.5 Web 2.0 Web 2.5

IA 1.0 UX IA Reframing

Print Computers Networks

Driver: evolution

http

://en

.wik

iped

ia.o

rg/w

iki/F

ile:H

uman

_evo

lutio

n_sc

hem

e.pn

g

Info Design, Info Mgmt, Knowledge Mgmt, Library Science, Taxonomy Mgmt, Enterprise Arch, Data Arch, Systems Engineering, Instruct. Systems Design, etc.

IA 0.1

Page 20: Dynamic IA: External & Internal Contexts for Reframing

DUANE DEGLER

DYNAMIC IA

REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

External Drivers •  Evolving & blending user roles •  Evolving data/technology environments •  Linked data & semantic web •  Heterogeneous integration •  Important challenges

Internal Drivers •  IA relationships •  Living in the shadow of UX •  Domain cross-over •  Processes •  Evolution