SREE NARAYANA COLLEGE OF EDUCATIONMUVATTUPUZHA

submitted by Reshma Rajan Ist Year Hindi Pedagogy

INTRODUCTIONE-Government can be defined as the use of information andCommunications technologies by governments to enhancethe range and quality of information and services provided to citizens, businesses, civil society organizations, and othergovernment agencies in an efficient , cost-effective andConvenient manner, making government processes more transparent and accountable and strengthening democracy.

E-GOVERNANCE BEST PRACTICES Fast & easy services Increased accountability Increased transparency Reduced corruption Increased efficiency due to connectivity Tickets and fines E-polling tax filing E-voting Vehicle registration Transaction

BASE OF E GOVERNANCEI. LEADERSHIPII. ORGANISATIONAL STRUCTUREIII. PROCESS MANAGEMENT

GOVERNMENT 2 CITIZENS (G2C)G2C is transaction between government and

citizens.It includes, o Basic citizens services such as online registration

of birth /death/ marriage certificates. o Health care , education services etc.o Filing of income taxes .

Example : The example of Government to Citizens is that

National portal of India india.gov.in

GOVERNMENT 2 EMPLOYEE(G2E)G2E is transaction between government and employeeIt includes, Online conference for employee Online training Employee information

Example: The example of Government to Employees is that e-Training for Employees www.egovonline.net

GOVERNMENT 2 BUSINESS(G2B)G2B is transaction between government and Business.It includes, Dissemination of policies , memos etc. Government rules and regulations. Business information Application forms , renewing licenses , registration, payment of taxes.Example : The example of Government to Business is

that Business Portal of India Business.gov.in

GOVERNMENT 2 GOVERNMENT(G2G)G2G is transaction between the central/national and localGovernments ,and between government department andagencies and organisation.It includes , Records by state government Schemes , plan , InitiativesExample : The example of Government to Government is that e-governance standard Portal of India http://egovstandards.gov.in

CHALLENGES FACEDᴓClarity about objectiveᴓ Provided servicesᴓMisconception about information

transparencyᴓ Localizationᴓ Security threats & legal issueᴓMaximum use of infrastructureᴓ Standardization

CONCLUSIONᴥ e – governance is playing an increasingly important role

in modern governance.ᴥ Various agencies of the government & civil society

organisation have taken a large number of initiatives across the country.

ᴥ e- governance initiatives can be successfully implemented in the 28 states & 7 union territories covering more than 1 billion population

ᴥ This capacity is show, India would further strengthen the strong& dynamic democratic institutions & there by secure growth & development for all its citizens.