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Educate your customers

Businesses today face a multitude of evolving threats from both inside and outside sources. This places your customers’ business at risk for unplanned expenses and lost time.

It’s important to educate your customers with the latest statistics to raise awareness of the growing threat to business of all forms of crime:

In 2018, 55% of Canadian companies experienced economic crime in the previous 24 months, compared to 37% in 2016. This includes consumer fraud, which was the third most reported economic crime at 36% 1.

The total value of fraud reported by Canadian businesses in 2017 was $30.4 million, an increase of 78% from the previous year 2.

The theft of goods and cash by employees is costing Canadian businesses $1.4 billion a year 3.

According to Statistics Canada, in 2017 more than one-fifth of Canadian businesses reported a cybersecurity incident that impacted their operations. Attacks targeting individuals are increasing, with 85% of organizations globally experiencing social engineering attacks in 2019 4.

Provide examples

Your customers can be impacted by crime in wide-ranging scenarios. Here are some examples of situations that are covered by our enhanced coverage:

Employee DishonestyYour customer owns a janitorial business and their employee steals money and a laptop computer while cleaning at a client’s premises.

Theft, Robbery or BurglaryDuring a robbery at your customer’s business, money is stolen from the cash register and the robbers also destroy display cabinets.

Forgery or AlterationYour customer’s credit card is stolen and the thief forges your customer’s signature on the receipt in order to purchase items.

Computer FraudAn outsider hacks into your customer’s computer system and falsifies orders and misappropriates merchandise.

Funds Transfer FraudA fraudster uses your customer’s banking credentials to masquerade as them and direct your customer’s bank to transfer money into the fraudster’s account.

Medical Expenses An employee or partner of your customer is injured during an attempted robbery and as a result incurs medical expenses for one year.

Social Engineering Fraud (purchased separately by endorsement)A hacker uses your customer’s email account to pretend to be them and then sends an email to another employee instructing them to deliver money to a client’s account. The employee sends the money to the hacker, believing it was going to a client.

For additional scenarios, refer to the Crime Claims Scenarios document.

T I P S F O R S E L L I N G

1: PricewaterhouseCoopers, Global Economic Crime and Fraud Survey

2: Canadian Anti-Fraud Centre

3: Retail Council of Canada

4: Accenture Security, The Cost of Cybercrime Study

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Certain conditions, limitations and exclusions apply to all offers. Visit brokerlobby.intactinsurance.com/commerciallines/crimecoverage for more details. Offers may change without notice. The information that appears in this document is provided to you for informational purposes only. The insurance contract prevails at all times; please consult it for a complete description of coverage and exclusions. ©2020 Intact Insurance Company. All rights reserved.

Explain the coverage

Whatever its size and operations, your customers’ business is unique. Offer your customers customized protection with our Crime coverage that can be tailored to their business needs.

Your customers can choose from Crime 1.0 or Crime 2.0, each of which provides broad coverage for the claims commonly experienced by businesses. Crime 2.0 allows customers to increase their limits up to $250,000 for Employee Dishonesty and $100,000 for Theft, Robbery or Burglary and Fraud.

Affordable and National:

Deductibles start at $500 for Crime 1.0 and $1,000 for Crime 2.0

Crime 1.0 annual premiums will range between $50 - $150 on many policies.

The limits for all coverages are now offered per occurrence rather than as an aggregate limit, meaning your customers are no longer subject to limits on the number of claims covered during their policy period.

This offer is now available across Canada, so your customers with locations in different provinces can enjoy the same coverage.

Focus on the benefitsEnhanced Protection with More Coverage:

The enhanced Crime offer provides higher limits, broader coverages and coverages that were either not previously available to all customers or required endorsements.

New coverages available to all customers include Funds Transfer Fraud, Computer Fraud, and for expenses, including Medical Expenses, Professional Fees, and more.

The opportunity to purchase social engineering protection as part of a base offer.

Modernized coverage that is more relevant to the evolving risks to business that your customers face.

Simplified and Flexible:

No matter the size of your customers’ business, your customers can choose from broad options to meet their needs.

Complements your customers’ property and/or Commercial General Liability (CGL) policy to provide a complete offer with peace of mind.

Broker Resources and Support

For more information and materials including an FAQ and a Fact Sheet, visit the broker microsite. If you have questions, or to request training, contact your Underwriter or Business Development Manager.

Employee Dishonesty

Theft, Robbery or Burglary

Fraud

Money Orders or Counterfeit Money

Forgery or Alteration

Computer Fraud

Funds Transfer Fraud

Expenses (Blanket limit for overall expenses)

Professional Fees

Theft, Robbery or Burglary Reward

Medical Expenses

Computer Data Restoration Expenses

$10,000

$10,000

$10,000

$10,000

$10,000

$10,000

$5,000

$50,000

$25,000

$25,000

$25,000

$25,000

$25,000

$10,000

C O V E R A G E S C R I M E 1 . 0 L I M I T S C R I M E 2 . 0 L I M I T S(Amount per occurrence) (Amount per occurrence)

If your customers require higher limits, standalone Crime coverage is available through our Specialty Solutions division. More information can be found on intactspecialty.ca