egovernment as orchestrated set of ict services

eGovernment as orchestrated set

of ICT services

Ondřej Felix Czech Digital Champion,

Chief Architect of Czech eGovernment,

Ministry of the Interior of Czech Republic

Miesto pre Vaše logo

2

Czech eGovernment 2007

1. Three levels of public services – central, regional, local

2. Thousand's of governmental agencies

3. Thousand's of IT silos

4. Isolated agendas well supported by isolated IT systems

5. Responsibility for agenda – Responsibility for full solution

stack

6. Sharing only on peer to peer base

7. Law ruling public IT systems since 2000

8. eSignature law since 2000

9. Data shared predominantly via clients

10. Self service very rare, clients are working with public services

via offices

http://www.google.sk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=wdBdIP8DCWRrlM&tbnid=LxQg49oJkJBEbM:&ved=0CAUQjRw&url=http://www.kr-olomoucky.cz/integrovany-operacni-program-cl-156.html&ei=mhvyUoWNDPGz0QWc0oCYBw&bvm=bv.60799247,d.bGE&psig=AFQjCNHQY3LAUH3vCNa3331rjVIWQWW5XA&ust=1391684881266758

http://www.google.sk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=wdBdIP8DCWRrlM&tbnid=LxQg49oJkJBEbM:&ved=0CAUQjRw&url=http://www.kr-olomoucky.cz/integrovany-operacni-program-cl-156.html&ei=rxvyUuKdBqjP0AWPtIGYDQ&bvm=bv.60799247,d.bGE&psig=AFQjCNHQY3LAUH3vCNa3331rjVIWQWW5XA&ust=1391684881266758


Data sharing via clients - 2007

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Spisová služba

ministerstva

Spisová služba

krajského úřadu

Spisová služba

pověřené obce

Spisová služba

obce

Agenda A Agenda DAgenda B Agenda C Agenda ZAgenda E

Agendový

Informační

systém C.1

Agendový

Informační

systém D.1

Agendový

Informační

systém D.2

Agendový

Informační

systém B.2

Agendový

Informační

systém B.1

Agendový

Informační

systém A.1

Agendový

Informační

systém A.2

Agendový

Informační

systém E.1

Agendový

Informační

systém E.2

Agendový

Informační

systém E.3

Agendový

Informační

systém Z.1

Agendový

Informační

systém Z.1

Agendový

Informační

systém Z.1

Agendový

Informační

systém Z.1.

Slu

žb

y v

eře

jné

sp

rávy s

eG

on

em




Data are flowing, not citizens – 2007 vision

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CMS/KIVS

4 základní registry

Informační systém základních registrů

(ISZR)Kompetenční centrum (Ministerstvo vnitra)

Obsahuje auditní logy !!!

Registr obyvatel(ROB)

Ministerstvo vnitra

Registr osob(ROS)

Český statistický úřad

Registr územní

identifikace a

nemovitostí(RUIAN)

Český úřad zeměměřický a

katastrální

Převodník

identifikátorů

fyzických osob(ORG)

Úřad pro ochranu

osobních údajů

Neobsahuje žádné

osobní údaje !!!

Referenční údaje o

územní identifikaci


nemovitostech


adresách

Spisová služba

ministerstva

Spisová služba

krajského úřadu

Spisová služba

pověřené obce

Spisová služba

obce

Agenda A Agenda D


jiných fyzických

osobách s právy a

povinnostmi v ČR


cizincích žijících

v ČR


právnických osobách


orgánech veřejné

moci


občanech ČR

Matice relací

ZIFO k AIFO

(1:N) Referenční údaje o

podnikajících

fyzických osobách

Agenda B Agenda C Agenda ZAgenda E

Poža

dave

k na

založ

ení č

i opra

vu

Osobní údaje

Ostatní údaje

Registr práv a

povinností(RPP)

Ministerstvo vnitra


právních předpisech

eSbírka

Řídící část

registru

Matice oprávnění

přístupu

(kartézský součin)

Katalog

agendových rolí


právech a

povinnostech osob


působnosti orgánů

veřejné moci

Katalog

služeb

Asistent

Agendový

Informační

systém C.1

Agendový

Informační

systém D.1

Agendový

Informační

systém D.2

Agendový

Informační

systém B.2

Agendový

Informační

systém B.1

Agendový

Informační

systém A.1

Agendový

Informační

systém A.2

Agendový

Informační

systém E.1

Agendový

Informační

systém E.2

Agendový

Informační

systém E.3

Agendový

Informační

systém Z.1

Agendový

Informační

systém Z.1

Agendový

Informační

systém Z.1

Agendový

Informační

systém Z.1.

Datové schránky

orgánů veřejné moci

Datové schránky

právnických a

fyzických osob

Datová

schránka

občana

Datová

schránka

práv. osoby

Občan

Právnická osoba

Občan

Datová

schránka

občana

Datová

schránka

občana

Občan

Říze

ní po

skyto

vání

služe

b eGo

verm

entu

Datová

schránka

úřadu

Datová

schránka

úřadu

Datová

schránka

úřadu

Datová

schránka

úřadu




Standalone Agenda Information System 2007

5




Silos of Agenda Information Systems 2007

6




Interoperable Agenda Information Systems 2014

7




AIS interoperability services

8




VISION 2007

Key eGovernment shared services

9




Strategy eGON 2007-2013

Efective public administration and friendly public services – 2007

Strategy of services development for information society – 2008

Five priority areas

Government decision č. 536/2008

120 strategic projects

In total EU IOP and OP LZZ

30 announcements

6030 projects(5500 CzechPoint)

in total cca 650 mil Euro

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Legislation 2007-2013

1. Base Registry law (2009 - new)

Definition of base registers, principles how to use them

2. Data Boxes law (2008 - new)

e delivery and document conversion

3. Electronic archiving and document management law

(update)

Principles how to deal with electronic documents

4. Public information system law (update)

Reintroduction of governmental portal

5. eSignature law (update)

Introduction of electronic timestamps and seals

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Five priority areas for EU funding

Base registers and eIdentity

Land registry, People registry, Business registry,

Rights & duties registry

Universal contact office

Assisted and self service access to public services,

governmental and agenda portals, trustworthy

electronic delivery to and from public services

Safe and trustworthy electronic communication

between clients and public services

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Five priority areas for EU funding

Services for information society

eHealth, Social subsidies, eLeaning, social

insurances

eJustice, document flow and archiving

eInventory, eProcurement, eTreasury, eInvoice,

eBudget

Data digitalization

National digitalisation centre ,national digital

library, registry of national cultural heritage,

national digital archive

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Base Registers - content

Types of Registers

People Registry

Business Registry

Rights & Duties Registry

Land Registry

People Sector Identifiers

Registry Web Services interface

Registry Forms Interface

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Base Registers – key rules

Referential data values ( electronic identity record ) for

people, companies, land and houses, addresses, public

agencies and offices, public agendas ..

Referential means by law valid unless sealed

One editor for each item defined by law, many readers

obliged to use them,

Obligation to seal if errors – self cleaning principle

Full log of all transactions

Transparency of all transactions for all data subjects

Who, When, Why used my data ?

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Base Registers – propagating change in referential data

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Base Registers – sector identifiers

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Base Registers – operation

• In operation since 1.7. 2012

• Over 2500 agenda information systems

registered and connected daily as readers

• Over 300 millions transactions since start

• http://www.szrcr.cz/pro-media/zprava-o-

stavu-provozu-zr-20-mesicu-produkcniho-

provozu

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Data Boxes – principles

Trustworthy legal submission and delivery of

structured and unstructured documents

Mandatory usage for public services

Mandatory usage for companies

communicating with public services

Voluntary for people and small business

Requests are fulfilled by target agenda or

document management system

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Data Boxes – asynchronous structured submission,

structured & unstructured reaction delivery

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Data Boxes – operation

• In operation since 1.7.2009

• Over 575 000 Data boxes

• Over 175 millions messages delivered

since start

• http://www.datoveschranky.info/cz/statis

tiky-id34635/

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Czech Point – principles

Assisted and self service intelligent forms

submission with synchronous reaction and

delivery

Request is fulfilled by CzechPoint via web

services

Legally valid documents are produced

Possibility to convert from electronic

document to paper form and vice versa

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CzechPoint – synchronous structured presentation,

structured & unstructured reaction delivery

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Czech Point – operation

• In operation since 1.1. 2008

• Over 7000 CzechPoints in operation in governmental offices, post offices and bank branches

• Over 30 000 000 documents converted

• Over 10 000 000 requests fulfilled

• CzechPoint

• CzechPoint@office

• CzechPoint@home (located at PVS)

• http://www.czechpoint.cz/web/?q=node/488

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Governmental portal – principles

Common portal for information publication for all

public services

Portal defines publishing framework and rules,

content is responsibility of originating governmental

agency

Data supplied for publication via Data Boxes by

governmental agencies ensuring data origin,

publication date and integrity

Live situation info, open data, classification, public

registry, laws…. are published

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Governmental portal – information publication

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Governmental portal – operation

• In operation since 1.1.2010

• Publishing Registr of contracts

• CzechPoint@home

• https://portal.gov.cz/portal/obcan/

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Shared services implemented

Base Registers

Data Boxes

Governmental Portal

OVM registry

Governmental Identity Space for Clerks (100 000

identities)

Governmental Identity Space for Companies (900 000

identities)

Two national data centres

National Digital Library

…….

Cca 290 projects in implementation or implemented

Cofounded by EU

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Shared services in implementation

Public services process modelling

Identification, authorization and authentication

with eOP

eLaw a eLegislation

National Crisis Management System

IntegratedTelcoServices NGN

Central Service Interconnect 2.0

National digital archive

Egon Service Bus

……

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Interoperability between AIS, CzechPoint’s, Governmental

portal and Data Boxes

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Orchestrating data from AIS and Base Registers via ESB

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Egon Service Bus

AIS Data

AIS Logic

AIS Web Services

AIS Data

AIS Logic

AIS Web Services

AIS Data

AIS Logic

AIS Web Services

AIS Data

AIS Logic

AIS Web Services

Registry Web Services

Forms

AIS Data

AIS Logic

AIS Web Services




VISION 2014+

Public Administration as

Orchestrated Set of Shared ICT

services

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Public Administration as

Orchestrated Set of Shared ICT services

Shared - Implemented once, deployed by one agency for everybody countrywide

Trustworthy- legally valid, secure and safe

Orchestrated - homogeneous, no overlaps, governance by legislation

Interconnected – inside country and internationally

Accessible – self serviced or assisted, customizable and user friendly

Available – from office, home, on road or abroad

Efficient – shared infrastructure in Public Administration Cloud

33




Layered Architecture of shared services

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Layered Architecture of shared services

1. Public Services

Social subsidies, healthcare, drivers certificates, car owners registry …...

2. Application Services for Public Services

Referential data, eIdentity, trusted eDelivery, trusted data and documents …...

3. IT platform’s services for Application Services

Hosting, housing,IaaS, SaaS, PaaS, …...

4. Communication infrastructure services for IT platform’s services

VPN, VPN MPLS, interconnect

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Key priorities for 2014 +

Public Services

Optimizing public services processes using

Information Systems Services for cca 100 main

agendas

Application Services

Electronic identity

Data orchestration via eGon SB

Interconnecting data sources via eGon SB

Long term digital continuity

Enhancement of referential data in Base Registers

IT Platform Services

National and regional DC’s, moving towards Cloud

Comms Infrastructure Services

Enabling private and public eGovernment Cloud

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Priorities for 2014 +

Governance by Architecture

Countrywide catalogue of Public Services

supported by Information Systems Services

catalogue

Key Agenda Information Systems redesign,

reengineering and consolidation

National Architecture Standards including Cloud

Operational Standards for eGovernment

EU interoperability standards and gateways

Compliance with Cyber Security standards

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The global goal for 2014+: Fully electronic applications for PA services

Allow self service for customers to apply for public administration services on-line without the need to provide data that can be retrieved from interconnected public administration systems

- 85% of applications can be submitted fully electronically by 2020

• Processes suitable for full automatisation: Can be used only for services for which all citizens are eligible. Ideally, these processes are fully automated without the clerk' s interference, from a submitted application to rendered decision

•

• Semi automated, with oficial' s input / decision-making: Can be used for obligatory services where is a need to add information not available in the information system. The official will decide based on rules and submitted documents.

• Processes not suitable for automatisation: Can be used for services provided on basis of discretion, when a clear and stable process is not in place. The oficial always decides based on available information and with support of data in the information system.

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Interoperable AIS for 350 agendas

39




Thanks and Regards

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egovernment as orchestrated set of ict services

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