Peter Batt | 1

ISSA ICT-Working GroupMadrid, 18. April 2005

eGovernment in the Deutsche Rentenversicherung(German Pension Insurance)

Peter Batt | 2

Iceberg eGovernment

Front-end:Internet

Back-end:Infrastructure and processes

Peter Batt | 3

Internal Workflow - Present Situation -

Akte

25 350554 K 051

Tester Senior

Eingabe

- Format change!

- Time-wasting!

- Paper-wasting!

Processor

Processing in rvGlobal®

X X X X

X

Peter Batt | 4

Internal Workflow - Future Situation - (eBAFG)

Processor Tester Senior

Processing in rvGlobal®

ElectronicSignature

ElectronicSignature

ElectronicSignature

eArchiv (DMS)

No change of Format!

Fast information transport!

Fewer printouts!

Peter Batt | 5

Component – DMS- Document Management System -

Post Office(Scan-Subsystem)

Virtual Post Office

Export to… - XML - eg

Document Management System(DMS)

Letters and faxes

E-Mails

Processor

Peter Batt | 6

Component – DMS - Scan-Subsystem -

Sorted by Size an format

Post is opened

And sorted by type(application, free text etc.)

scanningindexingExport into an archive

(DMS)

Letters, Faxes

Peter Batt | 7

TrustCenter

Component - VPS - Virtual Post Office -

Bussiness partnersOur Customers

eArchiv (DMS)Business Application

E-Mail System(Lotus Notes)

E-Mail Internet

Virtuelle Poststelle

VPS

Peter Batt | 8

TrustCenter

Component - TrustCenter

E-Mail

Attachment:

Mail - Anhang

Customer

VPS E-Mail-Client

Processor

E-Mail

Attachment:

E-Mail

Attachment:

E-Mail

Attachment:

E-Mail-Client

Peter Batt | 9

eSolution / eCash

Signs the document

Signeddocument

Certificateis checked

Signatureis checked

Document isprocessed further

document

Processor B Processor A

TrustCenter

Card-reader

Peter Batt | 10

eSolution / zusy- Highlights and Chances… -

Highlights (really) large quantities

- 30 Million application forms per annum (really) large number of partners we communicate with

- up to 18.000

Chances to use state-of-the-art new IT-Technologie OOP (Object Oriented Programming)

– modern basis for software development DMS (Document Management System)

– An almost paperless office, boost to efficiency

design of data structure with XML

Peter Batt | 11

eLearning

Definition:Learning by using electronic media, generally taken to mean learning using a computer.

Multimedial learning Various senses are activated

Interactive learning The student is part of the learning process

Self-paced learning The student can learn where, when and how he or she will

Potential saving of costs No travel costs

Peter Batt | 12

eLearning

The mixture is important!

The mixture of ...

+ += Blended Learning

Online-Learning

Classroom-courses Tutorial aid

Peter Batt | 13

Questions?

Many Thanks!

Peter Batt | 14

eSolution / zusy- The Law on old-age wealth -

Nickname: „Riester-Pension“

Passed legislation on 11th of May, 2001

Objective: Promote private, capital-based funding for old-age provision

Means: State-Incentives

Administration: assignment for the BfA

Peter Batt | 15

eSolution / zusy- Challenge: number of partners we communicate with -

Family aid

Business Partners

State insurance

Tax office

Various other offices

Insurance companies,banks etc.

City administration,courts etc.