employee training & development by ey

7/28/2019 Employee Training & Development by EY

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Employee Training & Development by


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Introduction

Ernst & Young (EY) is one of the largest professional service

firms in the world and one of the "Big Four" accounting firms.

Ernst & Young is the result of a series of mergers of ancestor

organizations.

In 1989, Ernst & Whinney merged with Arthur Young, on aglobal basis to create Ernst & Young.

EY has four main service lines and share of revenues in 2011:

Assurance Services (46%)Tax Services (26%)

Advisory Services (19%)

Transaction Advisory Services (TAS) (9%)


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Why Employee Training & Development?

Employee training and development enablesemployees to develop skills and competencies

necessary to enhance bottom-line results for their

organization.


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ALP (Accelerated Leadership

Program) A firm wide, three year Programme

Accelerating the development of leadership and business skills

Increase the diversity and power of our leadership strength


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Overview of ALP

Formal Learning Activity Annual Frequency

Annual Conference 2 days

National Leadership Development Workshops 2 X 2 days

BU Specific Leadership Development Workshops BU specific

Speaker Events 4Insight Seminars 4

Informal Learning Activity Annual Frequency

Stretching on the job work experience Counselor

Formal work shadowing scheme Clients/Partners

Action Learning Group ALF Facilitator

Development Contract Counselor/Mentor

Mentoring Partner Mentor


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Selection for ALP


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Is your counselee really demonstrating high

potential?


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Selection Process


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Techniques by Ernst & Young

1. The Confident Speaker

Organize

Spice it up

Feel the Floor

Relax muscles

Breathe deeply

Focus

Use energy

Add color

Practice

Have fun!


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2. Creativity and Problem Solving

Six operational steps and a pre step which focuses onproblem solving by motivation:

0 I can.

1 Define.

2 Explore.

3 Plan.4 Do it.

5 Check.

6 Generalize.


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These principles are applied for creative exercises:

Develop a lot of ideas.

Build on the ideas of others.

Make no criticism during the development phase.

Evaluate the ideas afterward.

Further develop promising ideas.


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3. Business Writing Style & Structure Training

Use simpler sentence structures.

Use active voice.

Write from the point of view of the company.

Write more univocally.

Avoid self-reference and references to individualstates of mind.


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4. Writing Effective Emails

Making Sure Your Messages Get Read and ActedUpon

Make One Point per Email

Specify the Response You Want

Using EOM Headlines

Internal Email


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5. Enhancing Listening Skills

A few things to become a good listener:

1. Interrupting the speaker.2. Not looking at the speaker.

3. Rushing the speaker and making him or her feel that he or

she is wasting the listener's time.

4. Showing interest in something other than the conversation.

5. Getting ahead of the speaker and finishing his or her

thoughts.

6. Not responding to the speaker's requests.


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6. Advanced Excel Training

Advanced excel training allows you to build on

your existing Excel expertise by focusing on topicssuch as pivot tables, macros and advanced list

management.


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7. Introduction to Counseling at EY

The objectives of Counseling:

1. Understanding self

2. Making impersonal decisions

3. Setting achievable goals which enhance growth

4. Planning in the present to bring about desired future

5. Effective solutions to personal and interpersonal

problems.

6. Coping with difficult situations


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8. Being Assertive Training

Make the decision to positively assert yourself.

Aim for open and honest communication. Agree to disagree.

Avoid guilt trips.

Stay calm.

Take a problem-solving approach to conflict. Practice assertiveness.

Use I.

Be patient.


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Facts About Human Resources

Ranked No. 1 in the Forbes Magazine's The Best Accounting Firmsto Work For in 2012

The firm was ranked No. 1 in BusinessWeek's annual list of Best

Places To Launch a Career for 2008

Ranked No. 44 in the Fortune list of 100 Best Companies to WorkFor, and the highest among the Big Four, for 2009

Was ranked 4th in Universum's America's Ideal Employers list 2011

and 3rd in its Global Top Employers list

The firm was also placed among the top 50 places in the Where

Women Want to Work awards for 2007

The firm was ranked number 1 in the Stonewall Top 100

Workplace Equality Index, a list of Britain's top 100 gay-friendly

employers in 2012


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Suggestion


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