final thesis (sample)

8/10/2019 Final Thesis (Sample)

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CHAPTER I

THE PROBLEM AND ITS BACKGROUND

This chapter introduces the problem and the background of the study

with emphasis to the effectiveness of using Wireless Local Area Network (WLAN)

on the job performance of the respondents in terms of mobility, productivity and

efficiency, and communication skills.

Introduction

There is no doubt that we are in the wireless era. All the existing

technologies and devices that uses copper wires, which are been around for ages,

are now becoming wireless. The term wireless refers to the transfer of information

of signals without using wires.Going wireless is the latest trend in technology due

on its gaining popularity in these past years. It is a product of human endeavor as

we seek new innovation to meet the driving demand for a wider and more

extensive communication. While traditional wired solutions provide us a sense or

reliability, convenience has become a large part of our needs. People are now

enjoying the benefits of wireless technology from the pc units and laptops

connecting wirelessly on the internet, to Wi-Fi enabled phones, and even todays

hospitals implement the wireless technology-based system for medical purposes.

But all of these, the most important application which is the topic for this research is

the wireless network, specifically the Wireless Local Area Network (WLAN).


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Networking is an interconnection of system through a channel with

the sole purpose of exchanging information by putting certain set of rules which are

defined within the system (Babalola, 2012). One type of network is the WLAN. It

links two or more devices using a wireless communication method. It usually

provides a connection through an Access Point (AP) to the wider internet. It provide

the users the ability to move around within a local coverage area and still be

connected to the network. Just like the cordless telephone frees people to make a

phone call from anywhere in their home, a WLAN permits people to use their

computers anywhere in the network area, such as an office building or corporatecampus. Because of the installation was quick and easy, and the increasing

popularity of laptop computers, WLANs have been widely deployed (Huang, 2012)

Most of the firms in the work industry are converting their wired LANs

into WLANs for the owners or the heads to reach further their employees and at the

same time for the employees to connect anywhere within the range of the access

point by offering to them a wireless access. Since these changes began, the

employees should adopt the WLANs to perform their work duties. And also the

heads wanted their workers to be familiar with the system to be able to utilize its

advantages which helps them to improve their work performance which is their

biggest concern for them.

And it is known that the job performance of an employee is one of the

main factors that determine if one business operates well. As any good employer


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knows, all employees perform their works in different manners. In addition, it is a

common for a group of workers to have different levels of their job performance. By

implementing the WLAN-based system in an organization, the heads can view the

effects of WLAN and determine if its really helps them to improve their job

performance in terms of mobility, productivity, efficiency, and communication skills.

The performance outgrow of a worker will reflect on how they

passionate and inspired in doing his work and have a huge impact on the growth of

a business. Thus, work excellence becomes a reality.

According to Harold S. Geneen, an American businessman most

famous for serving as president of the ITT Corporation, It is an immutable law in

business that words are words, explanations are explanations, promises are

promises-but only performance is reality.

This study is conducted to assess the effectiveness of using WLAN

on the job performance of the employees in terms of mobility, productivity,

efficiency, and communication skills. This study is conducted in consideration that

installing WLAN in businesses is the latest trend and to test if it has significant

effect on improving the job performance of the workers in one company.

This study will be helpful for the current and future business owners

to decide whether to install WLAN or stick to the traditional LAN connection.


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The following research aims were developed as a tool for the

research topic: (1) To examine the usage of WLAN towards the enhancing of job

performance of the employees in terms of mobility, productivity efficiency, and

communication skills; (2) To enumerate and discuss the impacts of WLAN in ones

business and to the workers, if there is any; (3) To prove if WLAN helps the

employees in improving their job performance in terms of mobility, productivity and

efficiency; and (4) To provide findings based on the outcome of the research that

will be helpful on the needed persons.

Background of the Study

During 1970 in the University of Hawaii, under the leadership of

Norman Abramson, an American engineer and computer scientist developed the

worlds first computer communication network named ALOHAnetusing a low-cost

ham-like radio. The bi-directional star topology of the system included seven

computers deployed over four islands to communicate with the central computer on

the Oahu Island without using phone lines.

In year 1979, F.R. Gfeller and U. Bapst published a paper in the IEEE

Proceedings reporting an experimental wireless local area network using a diffused

infrared communications. In 1980, P. Ferrert reported about an experimental

application of a single code spread spectrum radio for wireless terminal

communications in the IEEE National Telecommunications Conference. In 1984, a


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comparison between Infrared and CDMA spread spectrum communications for

wireless office information networks was published by Kaveh Pahlavan in IEEE

Computer Networking Symposium which appeared later in the IEEE

Communication Society Magazine. In May 1985, the efforts of Marcusled, the FCC

to announce experimental ISM bands for commercial application of spread

spectrum technology. Later on, M. Kavehrad reported on an experimental wireless

PBX system using code division multiple access. These efforts prompted

significant industrial activities in the development of a new generation of wireless

local area networks and it updated several old discussions in the portable and

mobile radio industry.

The first generation of wireless data modems was developed in the

year 1980 by amateur communication groups. They added a voice band data

communication modem, with data rates below 9600 bit/s, to an existing short

distance radio system such as a walkie talkie. The second generation of wireless

modems was developed immediately after the FCC announcement in the

experimental bands for non-military use of the spread spectrum technology. These

modems provided data rates on the order of hundreds of kbit/s. The third

generation of wireless modem aimed at compatibility with the existing LANs with

data rates on the order of Mbit/s. Several companies developed the third

generation products with data rates above 1 Mbit/s and a couple of products had

already been announced by the time of the first IEEE Workshop on Wireless LANs.


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The first of the IEEE Workshops on Wireless LAN was held during

1991. At that time early wireless LAN products had just appeared in the market and

the IEEE 802.11 committee had just started its activities to develop a standard for

wireless LANs. The focus of that first workshop was evaluation of the alternative

technologies. In 1996, the technology was relatively mature. A variety of

applications had been identified and addressed and technologies that enable these

applications were understood. Chip sets aimed at wireless LAN implementations

and applications, a key enabling technology for rapid market growth, were

emerging in the market. Wireless LANs were being used in hospitals, stock

exchanges, and other in building and campus settings for nomadic access, point-

to-point LAN bridges, ad-hoc networking, and even larger applications through

internetworking. The IEEE 802.11 standard and variants and alternatives, such as

the wireless LAN interloper ability forum and the European HIPERLAN specification

had made rapid progress, and the Unlicensed Personal Communications Services

(PCS) and the proposed SUPERNet, which later on renamed as UNII, bands also

presented new opportunities.

On July 21, 1999, AirPort debuted at the Macworld Expo in New York

City with Steve Jobs picking up an iBook supposedly to give the cameraman a

better shot as he surfed the Web. People quickly applause when they realized

there were no wires. This was the first time Wireless LAN became publicly

available at consumer pricing and easily available for home use. Before the release


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of the Airport, Wireless LAN was too expensive for consumer use and used

exclusively in large corporate settings.

Originally, WLAN hardware was so expensive that it was only used as

an alternative to cabled LAN in places where cabling was difficult or impossible.

Early development included industry-specific solutions and proprietary protocols,

but at the end of the 1990s these were replaced by standards, primarily the various

versions of IEEE 802.11 (Wi-Fi).An alternative ATM-like 5 GHz standardized

technology, HIPERLAN, has so far not succeeded in the market, and with the

release of the faster 54 Mbit/s 802.11a (5 GHz) and 802.11g (2.4 GHz) standards,

almost certainly never will.

In 2009, 802.11n was added to 802.11. It operates in both the 2.4

GHz and 5 GHz bands at a maximum data transfer rate of 600 Mbit/s. Most of the

newer routers are able to utilize both wireless bands, known as dual band. This

allows data communications to avoid the crowded 2.4 GHz band, which is also

shared with Bluetooth devices and microwave ovens. The 5 GHz band is also

wider than the 2.4 GHz band, with more channels, which permits a greater

number of devices to share the space. Not all channels are available in all

regions.

Choosing to install WLANs or stick to the traditional wired LAN is

debatable on technical forums and it is a major issue for the businesses. There are


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advantages and disadvantages on both wired LANs and WLANs. And the concern

of this research is about the aspects of WLAN. The advantages of WLAN are the

fast setup, mobility, low cost and expandability or the ease of adding and moving

workstations. On the other hand, its disadvantages are the difficulty to secure,

interference, inconsistent connections huge power consumption and lesser speed

than wired LANs. Although many businesses want mobility for their workers, the

main concern is if the WLANs really effective on improving work performance of the

workers against wired LANs.

Conceptual Framework

Figure 1. The research paradigm of the effectiveness of using WLAN

INPUT PPROCES

OUTPUT

Company

with

Wireless

Local

Area

Network

Assessment

through survey

questionnairesto the

employees

Data Gathering

Presentation,

analysis and

interpretation of

results

Results

Determined the

Effectivenessof using WLAN

on the Job

Performance of

the Employees

in Terms of

Mobility,

Productivity,

Efficiency, and

Communication

skills

FEEDBACK

INPUT PROCESS OUTPUT

FEEDBACK

Company

with

WirelessLocal

Area

Network

Assessment

through survey

questionnaireto the

employees

Data Gathering

Presentation,

analysis and

interpretation of

results

Results

Determined the

Effectivenessof using WLAN

on the Job

Performance of

the Employees

in Terms of

Mobility,

Productivity,

Efficiency and

Communication

skills


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on the job performance of the employees in terms of mobility, productivity,

efficiency, and communication skills.

The researchers conceived the conceptual framework of this study

based on the Input-Process-Output (IPO) system approach. This approach is

composed of interrelated elements that served as our guide in solving the problem

under investigation.

The first element is referred to as the input. It includes a company

with wireless local area network. The second element is called the process. It

involves the assessment by conducting a survey questionnaire to the employees of

selected company, data gathering, and presentation, analysis and interpretation of

result. And the last element is the output. It states the results of data being

processed. The performance in terms of mobility, productivity, efficiency, and

communication skills is represent by the result of the survey answered by the

respondents in terms of their profile.

Statement of the Problem

This research aims to study the effectiveness of using WLAN on the

work performance of the employees.

Specifically, the research seeks answers to the following questions:


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1. What is the profile of the respondents in terms of:

1.1 Age

1.2 Gender

1.3 Civil Status

1.4 Type of Employment

1.5 Length of Service

2. What are the effects of using WLAN on the job performance of the

employees in terms of:

2.1 Mobility

2.2 Productivity

2.3 Efficiency

2.4 Communication Skills

3. Is there a significant relationship between the respondents profile and

the effects of using WLAN on their job performance?

Hypothesis

Ho: There is no significant relationship between the respondents

profile and the effects of using WLAN on their job performance.


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Scope and Limitation of the Study

This investigation is conducted to determine the effectiveness of

using Wireless Local Area Network (WLAN) on the job performance of the

employees in terms of mobility, productivity and efficiency in selected companies in

Santa Rosa City, Laguna as perceived by themselves.

The study focuses on the employees working in a selected company

in Santa Rosa, Laguna. This involves a survey for those employees working in a

WLAN-based company. The selection of the respondents are only limited to 30.

The aspects looked into were the mobility, productivity, efficiency, and

communication skills of a worker.

Significance of the Study

The researchers believe that this research would be a great benefit to

the following:

To the Government

The results will also help if they can apply the usage of WLAN on

their institution and helps to improve the job performance of their employees.


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To the Companies

The results of this study would be useful to the administrator to

determine the strength and weaknesses of using Wireless Local Area Network and

helps to decide whether to use WLAN for the betterment of their business.

To the University/School Administrator

The results of the research will help them to determine if WLAN is

applicable on this type of institution to be able to improve the performance of their

workers.

To the managers

It will help them to determine the level of job performance of their

employees and to guide them to improve their work more.

To the employees

This study willprovide necessary information about the effectiveness

of WLAN on their job performance and enhance it through the recommended

enhancement program.

To the Future Business Owners

It will help them to decide whether to install WLAN if it suited on their

business.


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To the Decision Makers

It will provide them the findings of this research to decide for the

approval of installing WLAN on their institution or for their other purposes.

To the Future Researchers

They will benefit from this study; this may serve as a prototype plan

for their research. The findings of this study can be used as basis of other future

studies concerning on the same topic of this research.

Definition of Terms

The following terms were defined according on the concept and

operation for clarification and better understanding.

Communication Skills refers to the ability to convey information to another

effectively and efficiently.

Company refers to an association or collection of individuals, whether natural

persons, legal persons, or a mixture of both

Efficiency refers to the specific purpose of relaying the capability of a specific

application of effort to produce a specific outcome effectively with a minimum

amount or quantity of waste, expense, or unnecessary effort.


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Wireless Local Area Network (WLAN)refers to the links of two or more devices

using a wireless communication method. It usually provides a connection through

an Access Point (AP) to the wider internet.

CHAPTER 2

Review of Related Literature

Introduction

In my literature review, I have found a good representative literatures

discussing about the importance and advantages of Wireless Local Area

Network. However, little is written in detail about its effect on the job

performance of the employees. By studying the relevant literature, it will help

me understand more fully how WLANs play a big role in developing the job

performance of an employee.

Foreign Studies

The wireless local area network is today a ubiquitous device often taken for

granted as a default interface for networked devices by users and

manufacturers alike. When the first personal computers appeared in the late

1970s, they were meant to be placed on a desk. However, with the advent of

laptop computers in the 1980s, and handheld computers in the 1990s, people

began using these devices in airplanes, automobiles or outside. This new

mobility presented new problems when the internet became widely used in the


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mid 1990s. People wanted to access the internet wherever they were. As a

solution, engineers proposed connecting computers to the internet through a

wireless radio link rather than ordinary wires a wireless local area network.

The concept of wireless LAN was developed in the 1980s, following the

experiments performed by Norman Abramson at the University of Hawaii when

testing for the first time the wireless communication between computers. A

milestone in WLAN development occurred in 1985, when the Federal

Communication Commission in the USA announced experimental industrial,

scientific and medical (ISM) frequency bands for commercial applications of the

spread spectrum technology which was being investigated for realizing WLANs.

Since then, several efforts have been made to design an effective and

affordable WLAN technology. (Paolo Santi, 2012)

(Clark et al, 1978) defined WLAN as a data communication network, typically a

packet communication network, limited in geographic scope. While (Flickenger,

2005) see it as a group of wireless access points and associated infrastructure

with in a limited geographic area, such as an office building or building campus,

that is capable of radio communications.

Wireless LANs represent a major area for potential growth in this new, new

economy, given the benefits offered by their implementation (including

increased flexibility, productivity, and cost-effectiveness). With over 10% of US

organizations having already either piloted or deployed wireless LAN

infrastructure (with more than 25% having done so in some sectors), wireless

LAN technologies are poised for dramatic growth over the next few years.


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Indeed, the market for wireless LANs is projected to grow from $1.2 billion in

2000 to more than $5.6 billion in 2005. (Cahners-instat, April 2001)

Nowadays, one significant ways for employees to stay in touch besides cellphones,

laptops, and handheld computers is wireless LAN. A wireless local area network

uses high frequency radio waves rather than wires to communicate between

computers or other devices (Webopedia, 2004). WLAN provide a variety of

benefits

to an organization. It can provide mobility and flexibility, which can lead to

improvements in productivity and business opportunities (Wireless LAN, 2004).

Wireless local area networks (WLANs) keep mobile workers connected without

information technology (IT) professionals having to install wiring through-out

a building. Temporary workspaces can be set up and internet access can be

made available in different meeting locations without the need to rewire.

Wireless Internet service providers (WISPs) are also offering access at various

locations that would make it convenient to travellers and mobile workers

(Public Access, 2004). They are able to connect their laptops or other devices

without wires or having to find a data port in airports or hotels. Unlike the past

when employees worked from the same location, organizations today enjoy

more freedom and flexibility in their workforces because of wireless local area

networks (Cisco, 2004).

Different organizations using wireless networks enable their employees to gain

access to valuable information pertaining to the business whenever necessary.


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Not only would vital data be available that could aid an employee in closing a

deal, but time could also be saved when correspondences can be answered

quickly and at any place via e-mail. Organizations are investing in wireless

local-area networks because they feel their requirements for increased

productivity are being met and wireless networks will expand in the future

(Intel, 2004).

Canada, US and UK have reported that managers worked longer hours and

Experienced a sense of working high speed all the time as reported by HRDC

(2005), Patel (2002), and Guest (2002) respectively. This appears as a

worldwide trend both in developing and developed countries (Bell & Hart,

1999; Black & Lynch, 2001; Guest, 2002; Healy, 2000). While some employees

enjoy compensation for the extended work hours and their 24/7 accessibility,

for most executives, who are not covered by the overtime legislation

(US_Department_of_Labor, 2006), these extra hours are just an extension of

their work demands. The ICT cluster seems to be adding on to the virtual

hours worked. Extended work hours are reported to have an adverse impact on

work-life balance of employees (Chesley, 2005; Gutek et al., 1991;

Parasuraman & Simmers, 2001) and on employee health (Sparks et al., 1997).

There is a growing concern on the ability of communication technologies to

create an e-leash on employees(Rothberg, 2006). Addiction to these

technologies is considered comparable to drug addiction (McIntyre, 2006). With

increasing concerns on the deteriorating quality of home and family life leading

to a variety of social problems, the concept of work-life balance has drown the

attention of the workforce, employers, and public policy makers. Therefore, it


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would be important to assess the true impact of the ICT cluster on the work-

life balance of modern employees.

Recent literature analyzed the usage patterns of mobile devices addressing

Diverse issues (Arnold, 2003; Chesley, 2005; Churchill & Munro, 2001;

Jarvenpaa & Lang, 2005; Perry et al., 2001; Schlosser, 2002). Schlosser

(2002) focused on the meanings assigned by employees to mobile devices

while the paradoxes of mobile usage were addressed by Jarvenpaa and Lang

(2005). Research has also addressed the concepts of anytime, anywhere in

the context of teleworking (Nath & Chen, 2005; Perry et al., 2001; Venkatesh

et al., 2003).

Local Studies

The increasing importance of Information and Communication Technology

(ICT) in policy discussions is due in part to what it can bring to the developing

world, and these are, more efficient governments, productive businesses,

globally competitive knowledge workers, and empowered rural communities. In

another, beyond these possibilities, there is also growing evidence that ICT, if

used in the right way and for the right purposes, can have a dramatic impact

on social and economic development goals as well as play a key role in broader

national development strategies (Digital Community Task Force, 2001).

Reinforcing these hopes about ICTs is the observation that information

is becoming a critical resource and basis for competition that leaves developing

countries with no real choice but to invest in ICT in order to participate in the


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global economy and consequently avoid the tremendous costs of exclusion

(Arjun Bedi, 1999).Over the past decades, ICT, particularly the Internet, has

become an important tool for development. There are very good reasons for

why developing countries should include widespread use of the Internet in their

development goals. The Internet can help improve governance, can create

more productive businesses, and can promote knowledge communities.

The Internet can facilitate better governance by making government

processes more efficient and transparent, and contribute to delivering useful

government information and services quickly. By 2005, of the 191 UN Member

States, 179 (or almost 94%) had some form of eGovernment initiative, up

From 178 member states in 2004 and 143 member states in 2001. According

to the UN eGovernment Report, not only did more countries come online, they

expanded and consolidated their e-services further.However, what could be

the most significant contribution of Internet use in governance is enhancing

citizen participation. Some have argued that the Internet has made direct

democracy possible.

The Internet is a unique technology in that it provides universal access to

information and knowledge, affording the same powerful capabilities to

everyone who has access to the network no matter where they are. This

equality of access is a key reason why the Internet fosters innovation. Anyone

with a possible solution can simply connect to the Internet to see if the solution

works or might be seen by others as useful. Lawrence Lessig believes that the

'end-to-end' design of the Internet (where the 'intelligence' is at the edge of


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The network) renders the Internet an innovation commons, where innovators

Can develop and deploy new applications or content without the permission of

anyone else (emphasis in original). The Internet as an innovations common is

even more apparent with Web 2.0.

The current definition of universal access is based on three key characteristics:

affordability, accessibility and quality of service (Tim Kelly, 1999).

Governments, however, have the choice to define and set indicators of access

in consideration of these. Universal access definitions, indicators, and targets

are normally identified in national development plans. Logic and practicability

of universality definition are critical since indicators and targets hinge on these

definitions. Finally, universal access is discussed not only in terms of access to

devices or services that provide the conduit for information. It is also discussed

in terms of access to information or content itself, and usability. Bridges.org

identifies real access criteria to analyze all issues surrounding ICT access and

use.

Since the passing of Republic Act (RA) No. 7925 (s. 1995), the major

telecommunications law, more than a decade ago, there has been a notable

increase in access to ICT and ICT services. Progress in installed line teledensity

has been evident in its increase from 2.01 in 1995 (since the passing of the

law) to 9.12 in 1999, while in mobile network coverage, 99% of the total

population was reached (Figure 2, below). The Philippines has the most

number of SMS messages sent in the world, and this number has increased

exponentially with an increase in the number of its subscribers. At the same


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time, Internet

subscribers more than doubled in number compared to 3 years ago23. We also

can boast of more than 700 operating telecenters and information kiosks to

service outlying provinces and municipalities, and this apart from a good

number of cybercafes that have been set up and were made possible by lower

investment costs for Internet businesses over the last 5 years. The Philippines

has joined the ICT revolution.

Chapter III

Methodology of Research and Procedure

This chapter presents the research methodology and procedures employed on

the collection, analysis and interpretation of the data required in this study.

Furthermore, it contains the type of research method used, description of the

respondents, type of instrument used and validation, data gathering procedure and the

statistical treatment of data.

Research Method Used

This study made use of Descriptive Research Method which is designed for

the researchers to gather information about the effectiveness of using wireless local area

network (WLAN) on the job performance of the employees of selected companies in Santa

Rosa, Laguna. It includes the recording, description, analysis and the presentation of the

information gathered and processes involve.

According to Calderon (1996), the Descriptive Research Method is a

purposive process of data gathering, analyzing, classifying, and tabulating data about


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prevailing conditions, practices, beliefs, processes, trends, and cause-and-effect

relationships and then adequate and accurate interpretation about such data with or without

the aid of statistical treatment (Cited Macatangay, 2013, p. 368).

Since this study is concern with the effects of wlan, the gathered data should

be properly interpret and validate to obtain concrete fact and strong-based information

about the subject.

Description of the Respondents

The researchers were able to gather information composing of 30 selected

employees. 10 of the respondents came from Century Tuna Food Incorporated and the 20

respondents came from Malate Po Trading.

Sampling Design

The study used non probability sampling of subjects. In this sampling

design, the researcher selects the respondents who were conveniently available. The

respondents of the study were the employees.

Non-probability sampling is a sampling technique where the samples are

gathered in a process that does not give all the individuals in the population equal chances

of being selected.

Convenience sampling is probably the most common of all sampling

techniques. With convenience sampling, the samples are selected because they are

accessible to the researcher. Subjects are chosen simply because they are easy to recruit.

This technique is considered easiest, cheapest and least time consuming.


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Sampling may be defined as measuring a small portion of something and

then making a general statement about the whole thing. It enables the study of a large,

heterogeneous population more economic wise, meaning not too costly, and more realistic

and possible to make.

Research Instrument Used

Under the basic types of Descriptive Research Method, the technique used is

the Survey Method, which is also known as normative survey. With this method,

researchers are able to statistically study the specific areas that must be concentrate.

Findings regarding the effectiveness of using wlan which are commonly adopted by the

employees are obtained with the use of the survey method.

In survey method, the respondents answer questions given through

interviews or questionnaires. After the respondents answer the questions, the researchers

describe the responses given. In order for the survey to be both reliable and valid, it is

important that the questions are constructed properly. Questions should be written so they

are clear and easy to comprehend (Hale, n.d.: online)

Survey questionnaire will be the main instrument of the study. The

questionnaire will consist of four parts: profile of the respondent and the question proper.

The survey questionnaire was distributed on their work area.

The instrument used was a researcher made questionnaire checklist to gather

the needed date. The draft of the questionnaire was drawn out based on the researchers

readings. In the preparation of the instrument, the requirements in the designing of good

data collection instrument were considered.


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Data gathering procedure

The first step before going to the testing proper is to make a request letter

from the managers of the company. Upon approval, the researchers retrieves the request

letter. The employees from the two companies were selected in the administration of

survey. The respondents were given enough time to answer the questions. After the data

gathering, the researchers now collected it for the tallying the scores and to apply the

statistical treatment to be used with the study.

Statistical Treatment of Data

The following were used for the interpretation of data:

Frequencies-Percentagewas used in determining the profiles of the respondents in terms

of demographic variables (age, gender, civil status, company, length of service and type of

employment) and their response on the survey. The formula is

Where:

fFrequency

NNumber of cases

Weighted mean will be used to identify the weak and strong areas for this study. The

formula is

Pearson rwas used to determine if there is significant relationship between the profile of

the respondents and their level of job performance using WLAN.


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Likert scale

We used this values for interpreting the mean of the values.

Weight Scale Verbal Interpretation

4.50 above 5 Strongly Agree

3.50-4.49 4 Agree

2.50-3.49 3 Moderately Agree

1.50-2.49 2 Disagree

Below 1.50 1 Strongly Disagree

CHAPTER 4

Presentation, Analysis and Interpretation of Data

This chapter presents the findings, analysis and interpretation of data

gathered whose main objective is to found out the effectiveness of using WLAN on the

job performance of the employees.

The research problems enumerated in Chapter 1 serve as the guide for the

presentation, analysis and interpretation of data.

After the survey was conducted, the data gathered were tabulated, treated

statistically and analyze according to the specific problems of the study.

Table 1


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Profile of the Respondents in terms of age

Age Frequency Percentage Rank

18-20 8 26.67% 1

21-23 2 6.67% 6.5

24-26 2 6.67% 6.5

27-29 6 20% 2

30-32 5 16.67% 3

33-35 4 13.33% 4

36-38 3 10% 5

Total 30 100%

Average Age: 26.17

Table shows the profile of the respondents. Most of the respondents were

age 18-20 years old with 8 respondents and the least were ages 21-23 and 26-26 years

old with both two respondents each.

Table 2

Profile of the Respondents in Terms of Gender

Gender Frequency Percentage RankMale 18 60% 1

Female 12 40% 2

Total 30 100%

In terms of the gender, the majority were male with 18 respondents while

female has 12 respondents.

Table 3

Profile of the Respondents in Terms of Civil Status

Civil Status Frequency Percentage Rank

Single 20 66.67% 1


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Married 10 33.33% 2

Total 30 100%

In terms of civil status, most of the workers are single with 20 respondents

while 10 of them are married.

Table 4

Profile of the Respondents in Terms of Employment

Type of

Employment

Frequency Percentage Rank

Regular 27 90 1

Part-Time 2 6.6667 2

Contractual 1 3.3333 3

Total 30 100%

In terms of employment, 27 of them were regular, 2 of them are part-time

and only one respondent is contractual.

Table 5

Profile of the Respondents in Terms of Length of Service

Length of Service Frequency Percentage Rank

Less than 1 year 9 30% 2

1-2 years 11 36.67% 1

3-4 years 8 26.67% 3

5 years onwards 2 6.67% 4

Total 30 100%

In terms of length of service, most of the respondents worked for 1-2 years

with 9 respondents and only 2 of them were worked for more than 5 years.

Table 6


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Level of Job Performance in terms of Mobility

Statement

F P

WM R V5 4 3 2 1 5 4 3 2 11. I can

connect to

WLAN

anywhere inour area to

do my work.

7 17 3 2 1 23.33% 56.67% 10% 6.67% 3.33% 3.90 4 Ag

2. I use my

own gadgets

like laptops

and mobile

phones toconnect on

the WLANto do my

work.

7 15 2 3 3 23.33% 50% 6.67% 10% 10% 3.67 6.5 Ag

3. I can

continue my

work athome with

the use of

WLAN.

16 7 1 2 4 53.33% 23.33% 3.33% 6.67% 13.33% 3.97 2 Ag

4. I can workanytime withthe use of

WLAN.

6 18 4 2 0 20% 60% 13.33% 6.67% 0% 3.93 3 Ag

5. I use

WLAN to

sendimportant

documents

files on the

work.

9 16 3 2 0 30% 53.33% 10% 6.67% 0% 4.07 1 Ag

6. WithWLAN, Ican work

without

supervisionas necessary.

7 16 4 2 1 23.33% 53.33% 13.33% 6.67% 3.33% 3.87 5 Ag

7. WithWLAN, I

5 15 5 5 0 16.67% 50% 16.67% 16.67% 0% 3.67 6.5 Ag


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use Cloud

storageservices such

as Dropbox

or

SugarSyncto keep work

documentsand

synchronized

as well.

Sub-mean 3.87 Ag

Table 7

Level of Job Performance in terms of Productivity

StatementF P

WM R V5 4 3 2 1 5 4 3 2 1

1. WLAN helps

me to motivate to

be highlyproductive.

6 18 5 1 0 20% 60% 16.67% 3.33% 0% 3.97 7 Ag

2. With WLAN, I

work hard andwork smart.

6 19 5 0 0 20% 63.33% 16.67% 0% 0% 4.03 5.5 Ag

3. WLAN helpsme to produce

more outputs.

9 15 4 2 0 30% 50% 13.33% 6.67% 0% 4.03 5.5 Ag

4. WLAN helps

me to produce

good quality ofwork.

12 16 1 1 0 40% 53.33% 3.33% 3.33% 0% 4.30 1 Ag

5. WLAN helpsme generates and

implementscreative ideas.

10 16 3 1 0 33.33% 53.33% 10% 3.33% 0% 4.17 2 Ag

6. WLAN helps

me to beproductive beyond

standard

requirements.

8 17 4 1 0 26.67% 56.67% 13.33% 3.33% 0% 4.07 4 Ag

7. WLAN builds 10 14 5 1 0 33.33% 46.67% 16.67% 3.33% 0% 4.10 3 Ag


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productivity by

being wellorganized.

Sub-mean 4.10 Ag

Table 8

Level of Job Performance in terms of Efficiency

StatementF P

WM R V5 4 3 2 1 5 4 3 2 1

1. My workplace

provides me fast

connection to theWLAN.

8 15 4 3 0 26.67% 50% 13.33% 10% 0% 3.93 6 Ag

2. WLAN helps me

to make my job

easier.

10 14 4 2 0 33.33% 46.67% 13.33% 6.67% 0% 4.07 3 Ag

3. WLAN helps me

to finish my workfaster.

13 13 2 2 0 43.33% 43.33% 6.67% 6.67% 0% 4.23 1 Ag

4. Through WLAN,I meet the work

deadlines

5 19 4 2 0 16.67% 63.33% 13.33% 6.67% 0% 3.90 7 Ag

5. With WLAN, Iuse my time

effectively.

8 16 5 1 0 26.67% 53.33% 16.67% 3.33% 0% 4.03 4 Ag

6. With WLAN, I

can work with lessspend on the

resources.

12 12 4 2 0 40% 40% 13.33% 6.67% 0% 4.13 2 Ag

7. With WLAN, I

can manage

information anddata effectively.

7 18 3 2 0 23.33% 60% 10% 6.67% 0% 4.00 5 Ag

Sub-mean 4.04 Ag

Table 9

Level of Job Performance in terms of Communication skills


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StatementF P

WM R V5 4 3 2 1 5 4 3 2 1

1. With WLAN, I

manage to expressmy ideas clearly. 4 19 3 4 0 13.33% 63.33% 10% 13.33% 0% 3.77 7 Ag

2. With the aid

WLAN, I can

propose solutionsto problems.

4 20 3 3 0 13.33% 66.67% 10% 10% 0% 3.83 5.5 Ag

3. With the aid ofWLAN, I can

demonstrate

effective

communication

skills.

6 18 3 3 0 20% 60% 10% 10% 0% 3.90 4 Ag

4. With the aid ofWLAN, I

collaborate

effectively withother department

members as

necessary.

9 15 4 2 0 30% 50% 13.33% 6.67% 0% 4.03 1 Ag

5. With the

WLAN, I

determine possible

causes ofconfusion, and I

deal with them upfront.

6 16 5 3 0 20% 53.33% 16.67% 10% 0%3.83 5.5 Ag

6.With WLAN, Icommunicate

easily with

employees at alllevels

6 19 2 3 0 20% 63.33% 6.67% 10% 0% 3.93 2.5 Ag

7. With WLAN, I

always well-

organized with mywritten work.

5 21 1 3 0 16.67% 70% 3.33% 10% 0% 3.93 2.5 Ag

Sub-mean 3.89 Ag

Table 10

Total Level of Job Performance


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Areas of Job

Performance

WM R VI

Mobility 3.87 4 Agree

Productivity 4.10 1 AgreeEfficiency 4.04 2 Agree

Communication

Skills3.89 3 Agree

Grand Mean 3.96 Agree

The respondents agree on the areas of job performance in mobility, productivity,efficiency,and

communication skills with the weighted mean of 3.87, 4.10, 4.04, and 3.89 respectively

Table 11

Correlation in terms of age

Areas of Job

Performancer value VI

D

f

critica

l

value

p value VIDecisio

n

Mobility-

0.12654Verysmall

28

0.05

-0.361-

0.67501Significa

ntReject

Ho


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correlatio

n

Productivity0.05983

5

Very

smallcorrelatio

n

28

0.05

0.3610.31718

4

Not

significan

t

AcceptHo

Efficiency0.00981

8

Very

small

correlation

2

8

0.0

50.361

0.05195

4

Significa

nt

Reject

Ho

Communicatio

n Skills

-

0.03227

Very

small

correlatio

n

2

8

0.0

5-0.361

-

0.17083

NotSignifica

nt

Accept

Ho

Total

-

0.03133

Very

small

correlation

2

8

0.0

5

-0.361

-

0.16585

Not

significan

t

Accept

Ho

Table 12

Correlation in terms of gender

Areas of Job

Performance

r value VIdf

critica

l value

p

valueVI

Decisio

nMobility -

0.2193

8

Very small

correlatio

n

28

0.05

-0.361-

1.1898

6

Significan

t

Reject Ho

Productivity -0.0474

7

Very small

correlatio

n

2

8

0.0

5-0.361

-

0.2514

8

Not

Significan

t

Accept

Ho

Efficiency -0.1485

2

Very small

correlatio

n

2

8

0.0

5-0.361

-0.7947

Significan

t

Reject Ho

Communicatio

n Skills

-

0.17228

Very small

correlation

2

8

0.0

5 -0.361

-

0.92545

Significan

t

Reject Ho

Total-

0.1700

9

Very small

correlatio

n

2

8

0.0

5-0.361

-

0.9133

6

Significan

t

Reject Ho


35/41

Table 13

Correlation in terms of company

Areas of Job

Performance

r value VIdf

critica

l value

p

valueVI

Decisio

n

Mobility -0.5595

4

High

correlation2

8

0.0

5-0.361

-

3.5723

8

Significan

t

Reject Ho


6

Very small

correlation2

8

0.0

5-0.361

-

0.0580

2

Not

significant

Accept

Ho

Efficiency -0.1624

7

Very small

correlation2

8

0.0

5-0.361

-

0.8712

8

Significan

t

Reject Ho

Communication Skills

-

0.2622

3

Moderatel

y small

correlation

28

0.05

-0.361-

1.4378

9

Significan

t

Reject Ho

Total-0.2959

Moderatel

y small

correlation

2

8

0.0

5-0.361

-

1.6391

4

Significan

t

Reject Ho

Table 14

Correlation in terms of civil status

Areas of Job

Performance

r value VIdf

critica

l value

p

valueVI

Decisio

n

Mobility -0.0417

6

Very small

correlation28

0.05

-0.361-

0.2211

5

Not

Significan

t

Accept

Ho


3

moderately

small

correlation

28

0.05

-0.361

-

1.7744

2

Significan

t

Reject Ho

Efficiency

-0.3114

Moderatel

y small

correlation

2

8

0.0

5-0.361

-

1.7339

8

Significan

t

Reject Ho

Communicatio

n Skills-0.1718

Very small

correlation2

8

0.0

5-0.361

-

0.9228

2

Significan

t

Reject Ho

Total - Very small 2 0.0 -0.361 - Significan Reject Ho


36/41

0.2251

4

correlation 8 5 1.22271

t

Table 15

Correlation in terms of employment

Areas of Job

Performance

r value VIdf

critica

l valuep value VI

Decisio

n

Mobility

-0.16969

Very small

correlatio

n

28

0.05

-0.361-0.91115

significan

t

Reject Ho

Productivity

0.15133

6

Verysmall

correlatio

n

2

8

0.0

5-0.361

0.81012

4

significant

Reject Ho

Efficiency

0.01196

1

Very

small

correlatio

n

28

0.05

-0.3610.06329

7

Not

significan

t

Accept

Ho

Communicatio

n Skills 0.060912

Very small

correlatio

n

2

8

0.0

5-0.361 0.32291

4

Not

significan

t

Accept

Ho

Total 0.003978 Very smallcorrelation

28

0.05

-0.3610.02105

Notsignifican

t

AcceptHo

Table 16

Correlation in terms of length of service

Areas of JobPerformance

r value VI df critical value

pvalue

VI Decision

Mobility -0.6195

7

High

correlation2

8

0.0

5-0.361

-

0.6195

7

Significan

t

Reject Ho


1

Very small

correlation28

0.05

-0.361

-

0.1794

1

Not

significant

Accept

Ho


37/41

Efficiency -0.3791

3

Moderatel

y small

correlation

28

0.05

-0.361

-

0.3791

3

Significan

t

Reject Ho

Communication Skills

-

0.4629

6

Moderatel

y small

correlation

2

8

0.0

5-0.361

-

0.4629

6

Significan

t

Reject Ho

Total -0.4728

1

Moderatel

y small

correlation

2

8

0.0

5-0.361

-

0.4728

1

Significan

t

Reject Ho

Chapter 5

SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS

This chapter combines the highlights of the significant findings of the study,

conclusions and the recommendations presented by the researcher.

This research work was undertaken to investigate the effectiveness of using

wlan on the job performance of the employees.

Specifically, the research seeks answers to the following questions:

3. What is the profile of the respondents in terms of:

3.1 Age

3.2 Gender

3.3 Civil Status

3.4 Type of Employment

3.5 Length of Service


38/41

4. What are the effects of using WLAN on the job performance of the

employees in terms of:

2.1 Mobility

2.2 Productivity

2.3 Efficiency

2.4 Communication Skills

5. Is there a significant relationship between the respondents profile and

the effects of using WLAN on their job performance?

Ho: There is no significant relationship between the respondents

profile and the effects of using WLAN on their job performance.

Summary of Findings

According to our findings regarding the significant relationship between the

respondents profile and the effects of using WLAN, it shows that there is significant

relationship between the Job performance and the profile of the respondents in terms of

gender, company, civil status and length of service. While there is no significant

relationship between the job performance and the profile of the respondents in terms of age

and type of employment.

Conclusions

The following conclusions were revealed by this study:


39/41

1. In terms of the gender, the majority were male with 18 respondents while female has

12 respondents.

2. In terms of civil status, most of the workers are single with 20 respondents while 10

of them are married.

3. . Most of the respondents were age 18-20 years old with 8 respondents and the least

were ages 21-23 and 26-26 years old with both two respondents each.

4. In terms of employment, 27 of them were regular, 2 of them are part-time and only

one respondent is contractual.

5. In terms of length of service, most of the respondents worked for 1-2 years with 9

respondents and only 2 of them were worked for more than 5 years.

6. The respondents agree on the areas of job performance in mobility,

productivity,efficiency,and communication skills with the weighted mean of 3.87, 4.10,

4.04, and 3.89 respectively

Recommendations

To the Government

They can apply the usage of WLAN on their institution and helps to

improve the job performance of their employees.

To the Companies


40/41

I will be useful to the administrator to determine the strength and

weaknesses of using Wireless Local Area Network and helps to decide whether to

use WLAN for the betterment of their business.

To the University/School Administrator

It will help them to determine if WLAN is applicable on this type of

institution to be able to improve the performance of their workers.

To the managers

It will help them to determine the level of job performance of their

employees and to guide them to improve their work more.

To the employees

This study willprovide necessary information about the effectiveness

of WLAN on their job performance and enhance it through the recommended

enhancement program.

To the Future Business Owners

It will help them to decide whether to install WLAN if it suited on their

business.


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final thesis (sample)

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