CLIENT BROCHURE

Who are weand what do we do?Freelancers On Demand is an agency-managed freelancer recruitment service.

We’re completely committed to enabling businesses access to pre-qualified, talented and experienced freelancers who work remotely.

You simply tell us what skills you require and for how long and we match you with one or more of our expert freelancers.

All freelancers are UK-based, self-employed professionals who work with clients remotely, either from home or a virtual office. All are educated to degree level or above and are considered experts in their field, with 10+ years industry experience.

Why FreelancersOn Demand?

A note from Scott Owens, Founder of Freelancers On Demand

‘Having worked with a lot of start-ups, SMEs and business support agencies I knew they had a number of challenges when it came to resourcing and growing their business. They did not have the budgets, or necessarily the desire, to directly employ specialists in key areas. Instead they preferred to dip in and out using specialist freelancers when needed. This helped them expand their remit and bid on proposals that required multiple skill sets. It also helped them plan ahead with budgeting as freelancers would quickly provide quotes in advance of starting the work.’

Watch our short video to learn why more and more businesses are using freelancers

Click the button below to be redirected to the video

How do freelancers differfrom traditional employees?Expertise – freelancers work with a wide variety of clients across a spectrum of sectors. They bring that experience and knowledge with them when they work on your project.

Motivation – freelancers are self-employed and entrepreneurial. They know the best way to grow their business is to provide top quality work and deliver it quickly & efficiently.

Problem Solving – freelancers are used to thinking on their feet and taking ownership of problems to ensure successful completion of a project, even if things don’t always go to plan.

Project Management – all our freelancers use Gantt charts to map out key deliverables and deadlines to ensure your project stays on track.

Strategic Thinking – our freelancers often bring a new perspective and are happy to put forward their ideas on the best way to develop your offering.

Flexibility – freelancers are often happy to work evenings and weekends to ensure their clients hit that tight deadline.

The True Cost of a New Employeein their First YearThe following infographic highlights the true, and often hidden cost (financial and otherwise), of a new employee in their first year. Costs will vary by sector and seniority. In this example we have used the scenario of hiring a new mid-level employee on a starting salary of £30,000.

£6,000Recruitment agency fees

(20% of total salary – industry standard)

£3,107Class 1 NICs

(13.8% on earnings above earnings threshold)

£1,500Employer pension contributions

(6% on earnings above earnings threshold)

28 weeksTime for a new employee to reach optimum productivity

(Oxford Economics 2014)

£2,000Workstation equipment, software licences and IT support

£1,000Administrative overheads

(HR, payroll, secretarial, appraisals etc)

£500£1,5003 days of external training

including travel and accommodation costs

25%Employees who leave in their first year

(SHRM 2014)

9 daysNumber of sick days an average employee has in a year

(PwC 2013)

5 weeksTypical holiday allowance for a new mid-level employee

Share of general overheads

(rent, rates, building maintenance, utilities, telephone, insurance etc)

£767Management time spent interviewing candidates

Accounting and Finance Admin Support Copywriting

Design and Creative Human Resources Market Research and Surveys

Marketing and PR Presentations Proposal and Bid Writing

Report Writing Statistical Analysis

Translation Telemarketing and Telesales

Freelancer Skill AreasClick on the links to learn more

Why Use Us?Our freelancers can be used to bring in skills that you know are missing from your business, fill a temporary hole in your workforce or help you to level out the peaks and troughs that happen in every business. Here are the main reasons why Freelancers On Demand is the right choice for your business and which lie at the heart of all we do for you:

Cost effective – we do not charge upfront fees and can even provide quotes & estimates ahead of your project.

Response Speed – our national network of expert freelancers are ready and willing to take on new client projects within a couple of days.

Simplicity – you don’t need things to be complicated and nor do we, so our process is transparent, streamlined and simple. We set up an inception call between you and your freelancer so you can get to know each other and you can tell them about what your business needs so that things can get moving.

No fuss – once you commission a freelancer we will send you the contract which you can sign online and send back to us in minutes. If you want to continue using your freelancer after the job is completed just let us know and we will organise everything to make that happen.

Accessible – because our freelancers are, individually, specialists in certain disciplines you may require the services of more than one if your needs are complex. You can build a virtual team with all of the skills required to ensure that your targets are met within deadline.

Personal touch – we are an agency managed service and our Freelancer Charter requires all of our freelancers to set up regular call appointments with their clients. Similarly, if you wish to discuss your freelancer, pass feedback to us, or want to know about the process we’re on hand to take your call.

Ownership – our freelancers are selected not only for their expertise and professionalism, but also for their ability to communicate well and to manage projects effectively so that objectives are met smoothly and on time.

Process for working with a freelancer1. Fill out our short briefing form and tell us the skills you require

2. We send you the profiles of a selection of available freelancers who match your criteria

3. You select the freelancer you like the look of most and we set up a call so you can get to know the freelancer

4. Once you are happy we set up the job and the freelancer communicates directly with you via email, phone and video conference

5. We continually check in with you to find out how a project is going and if you are happy with the freelancer

6. Once the project is complete we send you an invoice and a client satisfaction survey to provide feedback on the freelancer

Overview of Terms and Conditions • Contracts can be set up by the hour, task or on a retainer basis

• For hourly or retainer jobs freelancers are responsible for logging their own hours and updating the client on a weekly basis

• Clients are required to provide clear briefings and ensure that all the facts given about the project are accurate. We will co-operate fully

with you and use reasonable care and skill to make the project outcome as successful as is to be expected

• Clients must provide at least two points of contact for the freelancer in case of unexpected absence which could delay a project

• Freelancers are only permitted to communicate with clients by using their @freelancersondemand.co.uk email address

• All freelancers sign a Non-Compete Agreement which does not permit them to contact the client outside of Freelancers On Demand for at

least 12 months

• All freelancers are self-employed, educated to degree level or above, have a minimum of 10 years’ industry experience and reside in the

UK

• Clients may request to see examples of a freelancers work, copies of their educational achievements, references or testimonials

• If there is a dispute we look at all the evidence, including email communication and work submitted to understand if it is in line with the

initial brief

• If we feel the freelancer does not have the skills to complete the project we will not charge you for work already conducted and we will

source an alternative freelancer to complete your project

• There are no upfront or administrative fees - payment is made directly to Freelancers On Demand and invoices should be paid within 14

days of issue

• All invoices are subject to VAT @ 20%

• A full Service Agreement will be sent to clients before commencement of the project

Freelancers On DemandRegent's Court Princess Street

Hull HU2 8BA

� http://www.freelancersondemand.co.uk � enquiries@freelancersondemand.co.uk

� 01469 640558

Request a freelancer please fill out our briefing form

Company number: 08662045VAT Registration number: 169 2100 21

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