fusion 12 conference maximizer october 29, 2012
DESCRIPTION
Make the most of your conference experience from the very first day! Open to all conference attendees, this session is recommended for first-timers. Join us for an entertaining look at how you can minimize confusion and maximize learning at FUSION 12.TRANSCRIPT
FUSION 12 Maximizer Orientation Session
Helpful Tips
• No shoes, no shirt, no badge? No go – Pocket guide/map – Reception tickets (Monday 5-7pm) – Meal tickets (Breakfast and Lunches) – Party tickets (Tuesday 7-10pm) – Drink tickets (Party)
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What to pull out from your suitcase
• General Sessions, Receptions and Workshops: – Business casual – A sweater or jacket is a good idea... Brrrrrrr
• Conference Party: – Dress up or dress down
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Plan ahead; don’t miss a beat
Schedule Builder http://schedule.servicemanagementfusion.com/ • Commitment-phobes allowed
– (create your schedule for convenience, not RSVP)
• Print, email, OR export
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Fusion 12 Conference App • Updates, Changes and
Status Updates • Agenda and Schedule
Builder • Maps, Expo Hall, Exhibitor
list • Connect with other
attendees • Session Evaluations • Available for Droid,
iPhone, iPad
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Don’t forget to eat • Monday, October 29
– Breakfast: Texas Ballroom – Lunch: Longhorn Expo Hall A – Networking Reception: Expo Hall A, 5 to 7PM
• Light hors d'oeuvres and beverages • Tuesday, October 30
– Breakfast: Texas Ballroom – Lunch: Longhorn Expo Hall A – Conference Party
• Hors d'oeuvres and beverages • Wednesday, October 31
– Breakfast: Texas Ballroom
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For the Early Birds – 7:30am
• Breakfast Briefings – Grab your food outside of the meeting
room and kick off your day with these bonus sessions.
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Session Handouts
• Available on the FUSION 12 Conference website
• http://www.SMFusion12.com/handouts • Username: FUSION12 • Password:
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Internet Access
• Provided by Xtraction Solutions • Network Name: FUSION 12 • Username: Xtraction • Password: Solutions • Location: All Meeting Space
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Networking Activities
• Reception and Special Prize Giveaway – Longhorn Expo Hall A – Monday, October 29, 5 – 7pm
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FUSION 12 Conference Party
• Tuesday, October 30, 7:00pm – 10:00pm – Glass Cactus – Costumes are not required but dressing
up is encouraged Don’t have a costume? Masks will be provided in case you want to party incognito
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Take advantage of peers
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Expo Hall • Expo Hall
– Mon 11am – 3:30pm & 5pm – 7pm – Tues 11am – 3:15pm
• Prize giveaway
– Longhorn Expo Hall A • Product Showcase Stage
– Form in conference bag – Visit exhibitors; Get stamps Win prizes – Submit to registration desk – Drawing: Tuesday 2pm
• Must be present to win
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Book Signing
Location: Texas Foyer • Monday, October 29, 10 to 10:30 AM
– Up, Down, or Sideways, Mark Sanborn
• Tuesday, October 30, 5:30 to 6:00 PM – You Unstuck, Libby Gill
• Wednesday, October 31, 12:30 to 1:00 PM – Yes Ma’am, No Sir, Coach Ken Carter
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• Bookstore – Main Conference Foyer – Keynote and other
presenters’ books and recommendations
– HDI & itSMF Publications – Other industry resources
• Internet Café – Outside Texas Foyer
Extra...Extra
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priSM®
• CPDs (Continuing Professional Development Credits) can be earned by attending FUSION12
• Visit: www.theprisminstitute.org • Ask a Mentor – need some advise?
– FREE professional advise at booth 219 priSM® will:
• Enable Your Professional Success • Increase Your Earning Potential • Enhance Your Credibility and Influence • Earn You Distinction and Recognition within Your
Organization, and on a Global Level
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Crime Scene Investigation
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Social Media
#SMFUSION12 • @ThinkHDI • @itSMF_USA
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We love feedback...Survey says? • Rate breakout sessions and
general sessions • Evaluation Forms, Perforated
seams are found in the back of the conference guide
• Take it on your mobile device or via the Fusion 12 Conference App
• https://hdi.us.qualtrics.com/SE/?SID=SV_e3BioJ1LWhiKqcB
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After Conference • Recorded sessions available – order it (next to bookstore) • Collect business cards and reach out to peers • Contact speaker if you have additional questions • Take back 3 things and implement one thing • Go to a local interest group (LIG) meeting or HDI Local
Chapter Meeting • Write a summary of your experience and share with HDI
and itSMF • Take pictures and upload to conference and Social Media
sites • Join LinkedIn and Facebook groups to receive updates
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We are here for you!
• Fuchsia Shirts • Registration desk - Ballroom Level • http://www.itsmfusa.org/ • http://thinkhdi.com • http://www.servicemanagementfusion.com/
• Mobile App: FUSION 12 Conference 21
Thank you for attending this session. Don’t forget to complete the evaluation!
Eddie Vidal Rae Ann Bruno • President – Business Solutions
Training • [email protected]
• (404) 542-6995
• University of Miami - Manager, Enterprise Support Services
• [email protected] • [email protected] • 305-439-9240
@eddievidal
http://www.linkedin.com/in/eddievidal
www.linkedin.com/pub/rae-ann-bruno/0/395/99b
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@raeannbruno
Unlock the Secrets of Service Management
• Opening General Session – Texas Ballroom at 8:30AM
• Up, Down, or Sideways: How to Succeed When Times Are Good, Bad or In Between
• Mark Sanborn
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