hightouch barackai
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DREAM BIG(CEO)
DON'T WAIT FOR A SMART STRATEGY
(CIO)
ACCEPT DIFFERENT STRUCTURES(CKO)
CREATE INNOVATIVE ECOLOGY(CHO)
new paradigm
1. RISKY VS. UNIMAGINABLE 2. ORIGINAL VS. IMITATION 3. MEASURABLE VS. IMMEASURABLE 4. REPLACEABLE VS. IRREPLACEABLE
new context
5. RESPONSIBILITY VS. INTELLECTUAL INTEGRITY
6. PRODUCTS VS. HINTS 7. FACTS VS. INTERPRETATION 8. CONSUME-IDIOT VS. NETOCRAT
new validating
9. HOPE VS. POSSIBILITY 10. PRE-FILTER VS. POST-FILTER 11. COOL VS. RETRO 12. FRENETIC CHASING VS. URGENCY
new identity
13. GLOBAL VS. LOCAL 14. MASSES VS. TRIBES 15. INTEGRATED VS. DIFFERENTIATED 16. RESOURCE VS. HUMAN BEING
cre a te e nthus i a s mi ns te a d of e ncoura gi ng
CHO’s dilemma of a new context
Niels Bohr watched a movie
– I can understand that leading actor saved his darling from the bad guys
– I can also understand them jumping into a chasm with a horse waiting for them in it
– But I can not understand that there was a professional cameraman who shot the whole thing
Once upon a time, a blogger wrote a one-minute story
– I can understand he is free to work
– I can understand he wrote a pitch
– I can not understand how it reached one million people
A story about a blogger
High-tech products
– Well structured
The only job is
– to calculate how much will average consume-idiots spend on what
Dilemma: consume-idiot vs netocrat
High-tech moved to ill-structured processes
– it leads to innovation reduction
– Work-flow, project management and market research are competition’s biggest enemies
High-tech exports have to import nurses/high-touch processes
– one semester of wine tasting in Florence
– Yale pre-med students take a course on Yale Center for British Art
Available knowledge: strategic positioning school
Focusing attention on average is outdated
– Millions of dollars are spent on the Internet to repeat the same thing already seen on TV – target group advertising
Available knowledge: market segment
In post-TV era
– marketing is not meant to make some product attractive or interesting, cute or fun, after it has already been developed and designed
– The product has to be designed to be viral from day one
Available knowledge: 4P
“The biggest cause of trouble in the world today is that the stupid people are so sure about things and the intelligent folks are so full of doubts.” B. Russell
Maybe: the most important word
– Masallah
– Insallah
Term-converter: a doubt
A walk in the park and on Facebook: there’s no difference
– If we meet, we agree on when an where and go for a coffee
My circle of netocrats is not actually a circle and it certainly is not mine
– They are fans of my fans
– Searching for those whose phone numbers we don’t have – accumulating numbers of those we can call
New term: social network
What we need the most are people with extraordinary power of “spreading the virus”
– they are like central bowling pin
– it is not clear yet how will the “agent” turn into “virus carrier”
New term: a tipping point
Ho to know, among different unfamiliar things, what could be understood
– If people do not believe in God, that does not mean they don’t believe in anyone: it means they believe everyone
We can not expect from customer to tell us what to do
– It is our task
– Amateurs will judge
functioning
Alceste. I am not fit, sir, to decide such a matter. You will therefore excuse me.
Oronte. Why so?
Alceste. I have the failing of being a little more sincere in those things than is necessary.
Oronte. The very thing I ask; and I should have reason to complain, if, in laying myself open to you that you might give me your frank opinion, you should deceive me, and disguise anything from me.
Oronte. I should like much to see you compose some on the same subject, just to have a sample of your style.
Alceste. I might, perchance, make some as bad; but I should take good care not to show them to any one.
A point: Misanthrope