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Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies beyond DHS October 20, 2015 ce of Accessible Systems & Technology

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Page 1: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

Homeland Security

2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE

Panel: The Trusted Tester: Implementation in agencies beyond DHS

October 20, 2015

Office of Accessible Systems & Technology

Page 2: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

Homeland Security

Improving Access To Secure Our Homeland

Panelists

• Cheryle Greenaugh, Department of Labor

• Director, IT Policies and Procedures Division, Acting Director, IT

Administration

• Christopher Ashe, Federal Deposit Insurance Corporation

• Section Chief, Division of Information Technology (DIT)

• Holly Anderson, Department of Education

• Policy Liaison for Individuals with Disabilities, OPE

• Rodney Dunwoody, US Mint (Treasury)

• QA IT Specialist, Quality Management Branch in the Customer

Support & Quality Division

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Page 3: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

Homeland Security

Improving Access To Secure Our Homeland

Facilitator & Moderator

• Cynthia Clinton-Brown, Interagency Trusted Tester

Program (ITTP) Manager

• DHS Office of Accessible Systems & Technologies (OAST)

• Chris M Law, PhD, Senior Accessibility Analyst

• New Editions Consulting, Inc., & OAST

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Page 4: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

Homeland Security

Improving Access To Secure Our Homeland

Format

1. Introduction to Trusted Tester

2. Introduction to the process for implementing Trusted Tester

beyond DHS• UTAP: The Unified Testing for Accessibility Project

3. Panelists presentations & audience questions• US Mint

• Federal Deposit Insurance Corporation

• Department of Education

• Department of Labor

4. Other questions and discussion

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Page 5: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

Homeland Security

Improving Access To Secure Our Homeland

1. TRUSTED TESTER

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Page 6: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

Homeland Security

Improving Access To Secure Our Homeland

Inconsistent Approaches to 508 Testing

• No two agencies implement Section testing 508 the same way: – Some rely solely on VPATs– Some use only Assistive Technology (AT)– Some rely solely on automated testing tools– Some use code inspection-based testing– A few mix it up (do a little of everything above)– Some do no testing at all

This leads to inconsistent results and vendor frustration

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Page 7: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

Homeland Security

Improving Access To Secure Our Homeland

DHS's response: The Trusted Tester Approach

• 508 code-inspection-based testing• Creates reliable and repeatable test

results– Documented procedures– Easy to learn and easy to use testing tools– Minimizes subjectivity– Document and share test failures– Utilize agency-wider repository to store and

share test results

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Page 8: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

What you're testing

Why you're testing it

Specific step-by-step test instructions

Failure conditions,

along with the standard(s)

that fail

Clear conditions for marking

results: Does Not Apply; Not Compliant;or Compliant

Page 9: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

Homeland Security

Improving Access To Secure Our Homeland

Trusted Tester Courses

• Online courses to achieve "Certified Trusted Tester" status

• Hundreds of people have become certified TTs by going through the DHS-OAST courses

• Other agencies were reaching out to OAST wanting to send their staff to TT training...

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Page 10: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

Homeland Security

Improving Access To Secure Our Homeland

2. THE UNIFIED TESTING FOR ACCESSIBILITY PROJECT (UTAP) PILOT

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Page 11: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

Homeland Security

Improving Access To Secure Our Homeland

UTAP

508 Program Maturity Areas

• Policy

• Staffing

• Acquisition

• IT Development Lifecycles

• IT Testing

• Training

• Outreach

• Technical Assistance

• Complaints Process

• "Trusted Tester" training and

certification is only about the

test process

• The test process is impacted

by, and impacts, all the other

program areas

• Implementation of TT

requires methodically

addressing these areas

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Page 12: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

Homeland Security

Improving Access To Secure Our Homeland

UTAP Overview: Stages

1.Goals & Executive support2. DHS familiarization with

agency

3. Agency familiarization with options

4. Organizational design

5. Implementation Plan

UTAP Pilot: 4 agencies, 1.5 yearsOAST Team: Norman Robinson &Chris Law

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Page 13: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

Homeland Security

Improving Access To Secure Our Homeland

3. UTAP PARTICIPANT PANELISTS

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Page 14: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

Homeland Security

Improving Access To Secure Our Homeland

4. QUESTIONS AND DISCUSSION

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Page 15: Homeland Security 2015 Interagency Accessibility Forum: SHARING ACCESSIBLE SOLUTIONS FOR EVERYONE Panel: The Trusted Tester: Implementation in agencies

Homeland Security

Improving Access To Secure Our Homeland

Additional Resources

Resource Location

DHS Accessibility Help Desk Email [email protected]

DHS Accessibility• Trusted Tester

1. Conformance Test Processes2. The Unified Testing for Accessibility

Project (UTAP) Pilot: Report, Case Studies & Guide

3. Interagency Trusted Tester Program information & resources

dhs.gov/accessibility

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