Hot Topics and Hot Topics and ResourcesResources

April 4, 2006April 4, 2006

www.churchadminpro.com

Hot Topics – Secular Management

Web Source National Assoc of Colleges & Employers

• Retention/Succession strategies • Budget realities • Conflict resolution • Understanding, managing, and

motivating others • Coaching and mentoring • Engaging high performers • Career development trends • Lifelong Learning

Hot Topics – Secular ManagementWeb Source Bryan & Bryan Associates

• Manager as a leader• Entry Management Development• Inspiring Employees / Building Morale• Leading Successful Teams• Effective Meeting Leadership• Creative Problem Solving• Communication Strategies• Service Excellence• Measuring Performance / Focus on Outcome• Overcoming Negativity• Take This Job & Love It!

• A master in the art of living knows no sharp distinction between their work and their play, their labor and their leisure, their mind and their body, their education and their recreation.  They hardly know which is which.  They simply pursue their vision of excellence through whatever they are doing and leave others to determine whether they are working or playing

Hot Topics – Change ManagementWeb Source Graziadio School of Business & Management, Pepperdine University

• Managing Change

Managing change has become the "silver bullet" in seeking the final component of successfully managing strategy, process, people and culture in most modern organizations. More and more, staying competitive in the face of demographic trends, technological innovations, and globalization requires organizations to change at much higher rates than ever before. Few people will argue with this statement, but fewer still will say their organization does a good job at managing those changes. Managing change well is a continuous and ongoing combination of art and science that assures alignment of an organization’s strategies, structures, and processes.

A growing number of companies are undertaking the kinds of organizational changes needed to survive and prosper in today’s environment. They are streamlining themselves and thereby becoming more nimble and responsive to external demands. They are involving employees in key decisions and paying for performance rather than for time. They are taking initiative in innovating and managing change, rather than simply reacting to what has already happened.

Hot Topics – Change Management continued

Web Source Graziadio School of Business & Management, Pepperdine University

Leading Change Study Do Not Harm Mentality

More importantly, a recognition that the way you changed was as important as the change itself. Studies had to ensure that the change made people and the organization better off.

All change involves personal choice The relationship between change and

performance is not instantaneous Connect change to strategy Involvement breeds commitment Any good change effort results in increased

capacity to face change in the future

Hot Topics – Health Benefits1. Health Care Cost Management

• Health Trends Summary: 2006 Medical and Health Care Cost Projections: A review of health care cost projections for 2006 underscores the belief that health care/medical costs increases have stabilized. Employers, consultants, insurance carriers and other vendors in the health care market all believe medical trend increase/health care costs increases will either be the same in 2006 or decline slightly from 2005 increases. Source: http://www.ifebp.org/Knowledge/critical.asp?critical

• 2000-2004 – 5 years of double digit increases• 2005 – 7.5% Single digit increase• 2007 – 7% projected increase• 2008 – 7.5% projected increase• Slow decrease for remainder of decade

2. 2005 Health Care Trendsa) Small Group - <200 lives

• 15% - 50% increase, more volatileb) Salary.com found that….

• 90% paid more in 2005 than 2004• 10% hit with >30% increase

3. Strategies to continue offering insurancea) Shift more burden to employeeb) Increased deductibles, coinsurance, co-payments

4. RX is fastest growing piece of healthcare spendinga) Drug sales grew by 5.4% in 2005b) Volume of drugs dispensed rose by 4.7%c) Most popular

i. Lipitorii. Nexium / Prevacidiii. All anti-depressants

Hot Topics – Health Benefits cont

5. 20% of the population is responsible for 90% of the health care costs

6. Chronic disease ratingsa) Diabetesb) Heart diseasec) Coronary artery diseased) Chronic obstructive pulmonary diseasee) Asthma

7. Trends in Chronic Care managementa) Remove higher copays for drugsb) Company sponsored wellness initiatives

Hot Topics – Benefits / Comp cont

See Web Links

1. Flexible Benefit Plans2. Retiree Health Care3. International Benefits4. 403 (b) / 401(k) Plans5. COBRA6. Wellness Programs7. Vacation Benefits8. Family & Medical Leave9. Benefit Costs ***

Hot Topics – Compensation Management

See web links Generational Issues in Benefits & HR HSAs and HRAs Multiemployer Trustee Responsibilities Public Employee Pension Plans Small Benefit Plans

Hot Topics – Technology Trends1. New Windows Operating system for 06 called “Longhorn” for server / client use

and “Vista” for desktops (delayed until 1/07).• Many reasons to upgrade, chief among them is security

2. MS Office 12 will hit the shelves in late 063. “On-Demand” Software offerings (formerly ASP) will grow significantly

• “On Demand” is hosted or software as a service, internet based4. Virus protection will continue to be a challenge5. Spam will grow exponentially6. Data Protection (SSN) will become even more crucial

• Colleges and others already moving away from using SSN ID systems7. Multi-core and dual processor systems will proliferate down to the OEM single

user and office desktop workstations enabling the use of multiple operating systems

8. The “Apple” generation presents a challenge to church IT managers utilizing Microsoft networks and systems

• Why ?• The audio/visual ease of use• The proliferation of Ipod development and similar platforms• The challenge of the integration of Apple with Microsoft systems• New Intel based machines are preparing for a “dual-boot” ability to

boot both Apple and Microsoft operating systems• Buy a Powerbook and learn how to use it!! You might surprise

yourself.

Hot Topics – Property / Casualty* See Copy, See Sample Handbooks

1. The cost of litigation *2. How to stay safe in the world today *3. State of the Insurance Industry *4. Risk Management

a) Identificationb) Analysis & Measurementc) Risk Handling – avoidance, prevention,

reductiond) Implementation

5. Major loss exposures for churches• #1=Frequency – slip and falls• #2=Severity – transportation, sexual

misconduct

Hot Topics – Church Admin1. Fraud Risk Assessment

• Purchasing Policies• Acceptance of Gifts• Controls• Etc

2. Human Resources (hrhero.com, shrm)3. Legal & Tax Reviews

• Private Contractors• Policies & Procedures• Private Inurement, Private Benefit, Excess Benefit Transactions

4. Websites, List Serve (churchadmin , metrochurchadmin)5. Copyright Issues – manual (churchca.com)6. Intellectual Properties, Creative Rights7. Employment Contracts for Pastors / Staff8. New types of risk9. Conflict Resolution10. Conflict of Interest11. Ethics in Business (bidding, RFP, COI)12. Stewardship Trends13. Foundations / Endowments14. Purchasing Organizations15. Spouse Travel16. Apple Systems (Generational Computing)17. Lifetime Learning18. HIPAA19. Fair Labor Standards Act

Hot Resources1. Yahoo Listserve (churchadmin , metrochurchadmin)2. Generousgiving.org3. Hispeace.org (PeaceMaker)4. Simply Strategic Stuff5. Background Checks – Hammar, NACBA6. Online Giving7. Xpastor.org - mostly for executive pastors8. Human Resources

• HRhero.com - Tennessee specific HR & Employment helps• HR.BLR.com - State HR Answers and Tools online• SHRM.org - Society for Human Resource Management

9. Books10. GBC Resources

• CAPro11. International Foundation: Education, Benefits, Compensation12. US Dept of Labor Statistics13. www.churchadminpro.com

13 Core Competencies (FCBA)1. Personnel / Human Resource Management2. Staff Development3. Congregational Leadership4. Theology of Stewardship5. Office Management6. Information Management7. Property Management8. Strategic Planning9. Financial Management10. Stewardship of Self11. Legal and Tax12. Christian Perspectives & Theology of Church13. Theology of Church Administration

Your Hot Topics:

1.2.3.4.5.6.7.

Book ReviewBook Review

1. A Reality Check a. Is the church strapped for cash? b. Two sides to the coin c. Fundraising or Stewardship? (p.24) d. What are the issues?

i. Who gives the money to the church ii. Why do people give?

iii. What do church people not understand about stewardship? iv. How do churches effectively and efficiently raise money these days? v. What is the role of church leaders in fund-raising and financial management of the

church? 2. Myths, Legends & Assumptions About Church Donors 3. Who are the donors to churches? 4. Why people give 5. A Biblical reorientation to money 6. Preparing people for effective stewardship 7. Partnership strategies 8. Segmenting the donor base 9. Marketing church stewardship 10. Leadership in stewardship 11. Challenges to churches

How To Increase Giving In Your ChurchGeorge Barna

Thank

You

For

Attending

Tell a Friend

5 Dysfunctions

Dysfunctions Evidence1. Lack of Trust Invulnerability2. Fear of Conflict Artificial Harmony3. Lack of Commitment Ambiguity4. Avoidance of Accountability Low Standards5. Inattention to Results Status & Ego

Positive Approach to Team Function

• They trust one another• They engage in unfiltered conflict

around ideas• They commit to decisions and plans of

action• They hold one another accountable for

delivery against those plans• They focus on the achievement of

collective results

Suggestions for Overcoming• Dysfunction 1

• Personality profiling• Birkman• Myers Briggs

• Dysfunction 2• Mining

• Dysfunction 3• Deadlines

• Dysfunction 4• Publish goals and standards• Simple progress review• Team rewards

Keys to Team Building

• Annual planning & Leadership development retreat

• Quarterly staff meetings offsite- 2 day

• Weekly staff meetings on site• AdHoc topical meetings

McDonnell Douglas DC-3

McDonnell Douglas DC-3 Greatest airplane ever designed Introduced in 1935 Ushered in the era of commercial air

travel 1st plane that supported itself

economically 1st plane that supported itself

aerodynamically

DC-3 brought together 5 critical component technologies – each an important part of the whole

Variable pitch propeller (made engine more powerful at all speeds)

Retractable landing gear (reduced drag)

Flush Riveting (reduced drag)

Lightweight molded body construction Stressed-Skin Structure (strength)

Radial air-cooled engine (lighter, smaller, faster)

Range, 20,000ft and 1,500 miles (double)

Wing flaps – new innovation (lift)

Today – 5 new “component technologies” - disciplines

1. Systems Thinking – discipline of the whole and not parts

2. Personal Mastery – discipline of Continually clarifying vision Developing patience

3. Mental Models – things that influence how we understand the world and how we take action

4. Building Shared Vision5. Team Learning

The Fifth Discipline Peter Senge

“Most changes in organizational structure are piecemeal reactions to problems. Real designers are continually trying to understand wholes. Just as the DC-3 designers had to integrate the 5 component technologies, crucial design work for leaders of learning organizations concerns integrating vision, values, and purpose…..”

AN  UNSTOPPABLE  FORCEErwin Raphael McManus

• “The purpose of the church cannot be to survive or even to thrive but to serve. And sometimes servants die in the serving.”

• “We are in grave danger when we have the most people and the most money in our history.”

• “The cultural environment became comfortable, and the gospel shifted from a church “on mission” to a church that supported missions.”

• “If those who prepare for leadership are looking for the safe place, who will lead the church into the dangerous places?”

AN  UNSTOPPABLE  FORCEErwin Raphael McManus

• “You can change the name, but if you don’t change the heart, the atrophy will kill you in the end.”

• “Our resolution to be discomforted with technology will ensure that we remain at least fifty years behind.”

• We live in a world defined by speed. We get there faster, get it faster, and want it faster.”

• “Too often, the church becomes our secure place, our haven from the outside world.”

AN  UNSTOPPABLE  FORCEErwin Raphael McManus

• “The key to dealing with this rapidly changing world, to dealing with this culture addicted to speed, is not to catch up but to give up on keeping up.”

• “The way not to be overwhelmed by the radical changes and speed in our world is to know where you’re going, to know why you’re going there, and to do it with urgency.”

• “Although change is rarely taught or extracted from the Scriptures, the Scriptures are a document about change.”

• “God calls us to take the memories with us but to leave the memorabilia behind.”

AN  UNSTOPPABLE  FORCEErwin Raphael McManus

• “Simply stated, if the Bible doesn’t bring change, it is not being engaged.”

• “We are not only called to be changed and to embrace change but to be the catalysts of change.”

• “The further we are from the past, the better we remember it – but not the clearer. Soon the details are lost to the dream. In the end what we remember never existed.”

• “When our children grow up, they mirror what we’ve really cared about.”

AN  UNSTOPPABLE  FORCEErwin Raphael McManus

• “The problem in many of our congregations is not that we’ve chosen a wrong strategy or have an irrelevant style but that we have an unhealthy culture.”

• “When you alter the methods of a church, you are, in effect trampling memories.”

• “True leaders are able to influence not only individuals, but also environments.”

• “People know what you care about by what you’re willing to die for.”