HOW TOSIGN-UP AND USETELSTRA SAFE SOCIAL™

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STEP 1: REGISTER FAMILY

• Families can subscribe to BigPond Security service at BigPond.com/security.

• From ‘My Account’ page, click on the ‘Telstra Safe Social™’ tab and create a password.

• Add the name, email and age of the first child you want to help protect.

• Click ‘Choose Social Network’ to proceed to the next step...TELSTRA UNRESTRICTED | BIGPOND.COM/SECURITY

STEP 2: CHOOSE SOCIAL NETWORK

• Telstra Safe Social™ is able to connect with Facebook, Twitter, YouTube and MySpace - with more networks being added as they become relevant.

• Click an icon button to select the social network site you want to monitor...

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STEP 3: ACCEPT TERMS & CONDITIONS

• Families must first read and accept the terms and conditions of Telstra Safe Social™ as well as the chosen social network site before the connection is processed.

• Click ‘I Accept’ to proceed to the next step...

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STEP 4: CONNECT TO SOCIAL NETWORK

• You will be presented with the connection method provided by the social network, e.g. ‘Connect using Facebook’ button.

• Click on the ‘connect’ button to proceed to the next step...

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STEP 5: LOGIN TO YOUR SOCIAL ACCOUNT

• The child needs to login to their social network account to initiate the connection with Telstra Safe Social™.

• Login to the social network to proceed to the next step...

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STEP 6: GO TO TELSTRA SAFE SOCIAL APP

• The social network will then prompt you to install the Telstra Safe Social™ application (app).

• Click ‘Go to App’ to proceed to the next step...

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STEP 7: ALLOW PERMISSION TO ACCESS

• The child accepts the installation of the app, which enables Telstra Safe Social™ to monitor the child’s social network behaviour and activity.

• Click ‘Allow’ to proceed to the next step...

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STEP 8: MANAGE PROTECTION LEVELS

• Parents / guardians will then receive alerts based on the child's age.

• Repeat steps 1 to 7 to add other children to the service or additional social networks.

• Parents / guardians can edit the ‘Protection Level’ settings for each child at any time.

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STEP 9: MONITOR SOCIAL ACTIVITY

• Telstra Safe Social™ scans conversation posts, websites, photos and video for inappropriate content including details on language and content considered dangerous.

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• Alert summaries are sent on a daily, weekly or monthly basis as threats or antisocial behaviour are detected, depending on the level of protection applied to the child.

• Alerts will be sent to the parent if the connection with the social network is broken so they can discuss their options with their child.

• Telstra Safe Social™ will monitor online activity no matter where or how the child uses their social network, ie: on devices including home PCs, smartphones, tablets, at other people’s houses, or on public computers.

STEP 10: MANAGE SOCIAL ACTIVITY

Telstra Safe Social™ helps families to start a conversation about online behaviour and how to stay aware from potentially risky situations.

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HELP YOUR KIDSSTAY SAFE WITH TELSTRA SAFE SOCIAL

FIND OUT HOW YOU CAN PROTECT YOUR KIDS ONLINE, VISIT BIGPOND.COM/SECURITY

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