HR Interview

Be prepared

Send invitation letter (day, time, phone, map, documents) Create meeting and book room Ask about changes Be available Never be late

Each candidate is special and unique!

Before interview

Take CV + HR form + company brochure Small talks Make a cup of coffee Check the room/ DND sign

Be polite and open-minded!

Interview structure

Acquaintance Competency-based interview Personal details Company overview

Let’s go

Create comfortable atmosphere Start with the schedule Explain why “you are here” Be a good listener

Remember: candidate should trust you and be relax! Forget about stress interview!

Biographical interview

Different jobs Reason for changing jobs What enjoy and did not enjoy etc.

Competency-based interview

Skills = problem solving teamwork leadership customer service

Traits Qualities Behaviour

Best predictor of future behaviour is past performance!

Important

Know what we are looking for (JD + person specification) Ask right questions (relevant skills, experience, motivation) No judgment

Not related to the job

Closed questions“yes” or “no” To probe details Help to relax Control of conversation

Open questionsNo “yes” or “no” answers Comment on experience, opinions, feelings Lengthier responses Candidate control the conversation

Questions

Ask reflective questions:

“ It sounds as…”, “Would I be right…”, “If I understand you correctly..”

Ask challenging questions:

- I never made any mistake.- Never? Could you please think about any small mistake that you have made in the last 10 months?

Focus on action

“What exactly did you do?”“Tell me more about meeting and what you say exactly?”

Separate I from We Ask about weakness Avoid poor questions

Telephone interviewing

Pros: Lower rate Do not compare with face-to-face candidates Fair to all candidates

Cons: Save your time CV verification

Salary expectations

What kind of salary are you looking for? What kind of salary progression would you expect in this role? What non-cash benefits do you receive?

Notice period

Answering candidate’s questions

Selling job

Explain next steps

After Technical InterviewWith Candidate: Ask opinion and feedback Deal about next steps Give feedback

With Technical people: Get general feedback Get feedback and matrix via e-mail

With Hiring Manager: Send all feedbacks Deal about final interview

General tips

Check TI quality Check soft skills Be sure about evidence not feelings Check your skills / invite your colleague

Anastasiia Serafyn

Senior Recruitment Consultant at CiklumE-mail: anastasiia.chernysh@gmail.comSkype: oranzhevoeLinkedIn: https://ua.linkedin.com/in/anserafyn