ilta 2012 keynote - future-proofing your sharepoint strategy

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#ILTASPS @RHarbridge Future-Proofing Your SharePoint Strategy #ILTASPS @RHarbridg Presented By: Richard Harbridg

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Page 1: ILTA 2012 Keynote - Future-Proofing Your SharePoint Strategy

#ILTASPS @RHarbridge

Future-Proofing Your SharePoint Strategy

#ILTASPS @RHarbridge

Presented By: Richard Harbridge

Page 3: ILTA 2012 Keynote - Future-Proofing Your SharePoint Strategy

#ILTASPS @RHarbridge

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Information!

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Why Does Future-Proofing Matter?

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If You Aren’t Working Toward The Future You Will Fall Behind

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How Do You Future-Proof A SharePoint Strategy?

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What Is The Secret To A Good Strategy?

What are our winning conditions for SharePoint?

What are our objectives for SharePoint?

Page 9: ILTA 2012 Keynote - Future-Proofing Your SharePoint Strategy

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Future-Proofing SharePoint StrategyCan be done by following these 3 key steps…

Achieve Shared Understanding Of Objectives

Remaining Focused On Achieving Objectives

Plan For SharePoint Challenges And Risks

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Why Am I Here Today?

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Have You Seen The New DirectTV Commercials?

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Have You Seen The New DirectTV Commercials?

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Have You Seen The New DirectTV Commercials?

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Have You Seen The New DirectTV Commercials?

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Have You Seen The New DirectTV Commercials?

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Have You Seen The New DirectTV Commercials?

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Have You Seen The New DirectTV Commercials?

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When You Implement SharePoint Without A Good Strategy…

Hi!

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Can SharePoint ___?Yes!

You Might Assume SharePoint Does Everything…

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And That SharePoint Is The Perfect Fit!

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And So… You Install SharePoint On A Single Server.

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You Start Climbing Up To Success!

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It Started Out Simple

Visual Concept By Virgil Carroll

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Then It Grew

Visual Concept By Virgil Carroll

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Then It Got TOTALLY Out Of Control!!

Visual Concept By Virgil Carroll

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Decision Makers Can No Longer Agree…

Not as much as a kitten picture rotator!

We need a records management solution!

Page 27: ILTA 2012 Keynote - Future-Proofing Your SharePoint Strategy

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The CFO Watches Costs Increase

Actually that requires a third party product..

Easy! Just need to customize one thing…

That requires enterprise CALs…

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IT Services Can’t Support The Flood Of New Requests

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People Are Having More Trouble Finding What They Need

And

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As A Result You Are No Longer Climbing Towards Success…

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Don’t let this be you.

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Don’t implement SharePoint without

a good Strategy.

Page 33: ILTA 2012 Keynote - Future-Proofing Your SharePoint Strategy

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Future-Proofing SharePoint StrategyCan be done by following these 3 key steps…

1. Achieve Shared Understanding Of Objectives

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1. Shared UnderstandingOf Objectives

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#ILTASPS @RHarbridgeConcept Courtesy of Andrew Jolly

1 2

34

5

6 7 8 910

Abundance Of Helpful Data1. Area Map2. Our Direction3. Our Route4. Points Of Interest5. Our Route Risks6. Upcoming Action7. Distance/Time To Goal8. Estimated Duration9. Current Speed/Limit10. Current Road

The Destination Matters

What If We Haven’t Identified Our Destination/Goal?

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Identifying Our Objectives

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Abstract Objectives (Platitudes)

These are not good objectives!

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In Canada we learn this right after hockey appreciation in grade school.

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We would like to automate and improve our

‘paper based’ ‘legal’ ‘contract mngmt’’

‘contract rview’ processes. Specifically we would

like to ‘imprv request rspnse time’ by…

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Example Legal Contract Solutions

• Contract Review Workflow• Request Contract Review Form• Integration with ClientDB• Client Contracts Site

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Prioritizing Objectives Requires Understanding Value And Difficulty

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The Simplest Prioritization Formula Ever…

Estimated Value

Estimated Difficulty

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Prioritization Example I have a difficult solution. It’s an 8 in difficulty (out of 10).

I have an easy solution. It’s a 2 in difficulty (out of 10).

The expected value of the difficult solution is 4 (out of 10).

The expected value of the easy solution is 6 (out of 10).

Estimated ValueEstimated Difficulty

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Prioritize and Plan S.M.A.R.T. Objectives

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Ensure everyone understands the

objectives.

Page 48: ILTA 2012 Keynote - Future-Proofing Your SharePoint Strategy

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Future-Proofing SharePoint StrategyCan be done by following these 3 key steps…

1. Achieve Shared Understanding Of Objectives2. Remaining Focused On Achieving Objectives

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2. Remain Focused On Achieving Objectives

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Implemented LegalContracts Solution!

Have we achieved our objective?

Implemented SharePoint!

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A Lesson Courtesy Of The Mars Rover

Primary among the mission's scientific goals is to search for and characterize a wide range of rocks and soils that hold clues to past water activity on Mars.

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Have We Achieved Our Goal?

Concept Courtesy of Andrew Jolly

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Have We Achieved Our Goal?

Concept Courtesy of Andrew Jolly

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Have We Achieved Our Goal?

Concept Courtesy of Andrew Jolly

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Have We Achieved Our Goal?

Concept Courtesy of Andrew Jolly

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Have We Achieved Our Goal?

Concept Courtesy of Andrew Jolly

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Have We Achieved Our Goal?

Concept Courtesy of Andrew Jolly

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Launch Minded People Think…

Pre Launch Launch

Don’t blow up!

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Don’t let this be you.

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Pre Launch Launch Flight Landing

Post Launch People Think…Have we succeeded in gaining adoption?

Have we achieved our objectives?

What are our objectives?

How will we achieve them?

Don’t blow up!

What feedback are we getting?

How should we adjust our trajectory?

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Be this kind of person.

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Back to our friend the Mars Rover…

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Have We Achieved Our Goal?

Concept Courtesy of Andrew Jolly

Achieved Primary Objective

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How Important Was Launch?

Concept Courtesy of Andrew Jolly

Launch

How many people understood how much was involved in planning for launch?

How many people understood how much was involved after launch?

Post Launch

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Don’t be the person who understands how to get to a successful launch.

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Be the person who understands how to get to a successful landing

(again and again).

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Future-Proofing SharePoint StrategyCan be done by following these 3 key steps…

1. Achieve Shared Understanding Of Objectives2. Remaining Focused On Achieving Objectives3. Plan For SharePoint Challenges And Risks

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3. Plan For SharePoint Challenges And Risks

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Strategy Is A Plan Of Action Designed To Achieve Objectives

A strategy must specify what action will happen in each contingent state… e.g. if the opponent does A, then take action B, whereas if the opponent does C, take action D.

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Future-Proof Strategies Prepare For Challenges And Risks

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You Need A Comprehensive Strategy.

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Do you have a Business Strategy?

Tomorrow at 2:45pm – Killer Dashboards: Presented by ILTA’s 2011 SharePoint Innovator of the Year

This is a session!

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Do you have a Technology Strategy?

Today at 2:45pm – INTERACTIVE SESSION: Trends And Challenges In Collaboration Adoption

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Do you have a Document Management Strategy?

Today at 11am - SharePoint As A DMS: Are You Ready?

• Identified & Nominated Stakeholders• Document Inventory • Document Lifecycle• Document Organization & Metadata• Document Workflows

Tomorrow at 2:45pm – Managing Email in SharePoint

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Visible Costs

Hidden Costs ImplementationHardwareCustomizationIT PersonnelMaintenanceTraining

Do you have a Cost Management Strategy?

Software Licenses

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Do you have a Business Process Strategy?

Today at 4pm – Increase Productivity with SharePoint’s Built-In Workflow

Page 78: ILTA 2012 Keynote - Future-Proofing Your SharePoint Strategy

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Do you have an Infrastructure Strategy?

Do You Have Documentation For Deviating From Default Settings?

Page 79: ILTA 2012 Keynote - Future-Proofing Your SharePoint Strategy

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Do you have a Backup and Recovery Strategy?

Page 80: ILTA 2012 Keynote - Future-Proofing Your SharePoint Strategy

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Do you have a Performance Strategy?

If we can save 2 seconds of loading time does it matter?

We have 300 attorneys. The typical Attorney bills at $300.00 per hour. Attorneys visit this page roughly 50 times per day and we assume a Calendar year of 280 billable days (because we all work too much)…

That is roughly $700,000.00 worth in billable time saved per year to deliver more value to clients.

($25.00 per second for 28,000 seconds per year).

Page 81: ILTA 2012 Keynote - Future-Proofing Your SharePoint Strategy

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Do you have a Support Strategy?

SharePoint Standards Online

Today at 2:45pm – School’s in Session! Integrating Learning Management into SharePoint

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Do you have a Taxonomy Strategy?

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Do you have a Security Strategy?

OR

Today at 4:00pm – Empowering Non-power Users to Edit Pages

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Do you have a Development Strategy?

Today at 11am – Shop Talk: Developers Share Obstacle-Busting Solutions

Customizations Ahead

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Do you have an Integration Strategy?

When I Say “SharePoint Integration” You Probably Think Of This...

Today at 1:30pm – SharePoint 2010 and Office 2010… Better Together

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Do you have an Adoption Strategy?

Adoption Activities Listing

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Do you have a Usability Strategy?

Consistency Across User Environments

Modify Provisioned Site (or Templates) Based on Need

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Do you have a Mobile Strategy?

Tomorrow at 11am – On The Road: Optimizing SharePoint for Mobile Devices

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Do you have a Search Strategy?

Tomorrow at 11am – A Review Of Search and Records Management Case Studies

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Do you have a Social Strategy?

Tomorrow at 1:30pm – Beyond the Traditional Firm Directory OR Firm Directories with Connections, Skills, AND Availability

Eight Key Considerations

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Some Strategies Are Dependent On The Workloads You Use

SharePoint For…

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Do you have a SEO Strategy?

Tomorrow at 1:30pm – Using SharePoint to Create Your Public Website

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You Need A Comprehensive Strategy.

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Phase 3

Phase 2

Phase 1

SharePoint Business Strategy

SharePoint Infrastructure

Strategy

SharePoint Search Strategy

SharePoint Security Strategy

SharePoint Performance

Strategy

SharePoint Branding and

Usability Strategy

SharePoint Development

Strategy

SharePoint Integration

Strategy

SharePoint Governance

Strategy

SharePoint User Adoption Strategy

Phase Your Strategy

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It’s a lot to think about.

Think about it.

Page 97: ILTA 2012 Keynote - Future-Proofing Your SharePoint Strategy

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Future-Proofing SharePoint StrategyCan be done by following these 3 key steps…

1. Achieve Shared Understanding Of Objectives2. Remaining Focused On Achieving Objectives3. Plan For SharePoint Challenges And Risks

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Why Are We Here Today?

Do Over

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Let’s Try That Again With A Strategy

Remember What Happened Without A Strategy?

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When You Implement SharePoint With A Good Strategy…

Hi Again!

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You Have Prioritized S.M.A.R.T. Objectives

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SharePoint Is Part Of Your Overall Enterprise Technology Plan

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You Are Climbing Your Way To Your Objectives!

Destination 300 meters ahead…

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You Are Focusing On What’s Next!

Destination 300 meters ahead…

Launch Post Launch

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You Plan For The Challenges/Risks In Your Way.

Richard’s AWESOME PowerPoint SlideDeck

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And As A Result?

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Decision Makers Have Enough Information

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The CFO Succeeds In Reducing Costs.

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IT Services Can Support New Requests

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People Are Actually Finding What They Need

And

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You Go Home Feeling Awesome.

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Be the person with a good SharePoint

strategy.

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Questions? Ideas? Feedback? Contact me:Twitter: @RHarbridge Blog: http://www.RHarbridge.comEmail: [email protected]

Slides & SharePoint Legal Resource Kit Available At: http://Learning.AllinConsulting.com/ILTA

What About Your Strategy?Are you prepared for the future and current needs of your business?