innovation as problem solving: managing problem spaces

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    Innovation asInnovation asProblem Solving:Problem Solving:

    Managing ProblemManaging Problem Spaces

    Copyright 2011, Semantech Inc., All Rights Reserved

    Presented by Stephen Lahanas

    Applied InnovationApplied Innovation

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    2Copyright 2011, Semantech Inc.

    Web Servers are one thing, Nuclear Reactors are

    a bit more dangerous there are systems which

    absolutely must not FAIL.

    The Future Begins with an idea

    Innovation represents the deliberate attempt tochange current reality.

    Those who believe that things can be better or can

    be done better have the motivation to pursuechange Innovation is the roadmap or blueprint for

    that change.

    The Future consists of thousands of such

    blueprints coming together to build a new reality

    InnovationWorx is dedicated to providing

    consistent and actionable Innovation for you

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    3Copyright 2011, Semantech Inc.

    Web Servers are one thing, Nuclear Reactors are

    a bit more dangerous there are systems which

    absolutely must not FAIL.

    Introduction

    T

    he argument can be made that most if not allInnovation is a problem-solving exercise.

    If we accept this to be true then weve been given

    the key to transforming Innovation into a

    predictable, repeatable and consistent exercise.

    Problem-Solving can be more than a one-off

    activity. It is also necessarily more than distinct

    empirical exercises as well. This presentation will examine how problem

    solving can be managed utilizing a logical

    construct known as Problem Spaces.

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    4Copyright 2011, Semantech Inc.

    Web Servers are one thing, Nuclear Reactors are

    a bit more dangerous there are systems which

    absolutely must not FAIL.

    Problems exist everywhere but

    how many of them are truly isolated

    and how many are related?

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    5Copyright 2011, Semantech Inc.

    Web Servers are one thing, Nuclear Reactors are

    a bit more dangerous there are systems which

    absolutely must not FAIL.

    What is Problem Solving ?

    Problem Solving is often viewed in either / orterms. People often view it as one extreme or the

    other either artistic or scientific one approach

    applying a method or discipline and the other

    approach dependent upon individual creativity. Both of these views however are limiting. Problem

    Solving involves not just a single problem but a

    set of related problems. This related problem set is

    in effect a Problem Space. Tackling a problemspace goes beyond ordinary empirical

    methodology and it also requires creative input

    from more than one individual.

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    6Copyright 2011, Semantech Inc.

    Problem Space Characteristics

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    7Copyright 2011, Semantech Inc.

    Web Servers are one thing, Nuclear Reactors are

    a bit more dangerous there are systems which

    absolutely must not FAIL.

    Problem Spaces Explained

    Problem Spaces exhibit three primarycharacteristics:

    A Causality Set Those elements which

    influence or cause the problem/s.

    A Manifestation Set Those elements whichdemonstrate the problem/s.

    A Resolution Set Those elements which may

    impact the previous two sets.

    As noted before, a Problem Space likely also

    involves or contains more than one specific

    problem.

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    Copyright 2011, Semantech Inc.

    Problem Solving is Nonlinear

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    9Copyright 2011, Semantech Inc.

    Web Servers are one thing, Nuclear Reactors are

    a bit more dangerous there are systems which

    absolutely must not FAIL.

    A very important consideration in all problem

    solving is the ability to support not just consistentmethodology, but also the ability to leverage

    automation and knowledge management

    technology.

    In the previous diagram weve illustrated a process

    within a system of systems ecosystem - one that

    allows for management of problem spaces across

    relatively large data sets. In real life, unlike in conventional empirical science,

    discovery & progress occurs in bursts and in

    unexpected ways its nonlinear.

    Problem SolvingAutomation

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    10Copyright 2011, Semantech Inc.

    Web Servers are one thing, Nuclear Reactors are

    a bit more dangerous there are systems which

    absolutely must not FAIL.

    The true power of Problem Solving

    is in the potential for collaborative

    analysis current empiricaldiscovery emphasizes the

    individual over the team

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    11Copyright 2011, Semantech Inc.

    TheWorld is Connected

    All Problem Spaces are related, the key is being able to understand

    where and how they are related. Artificially separating problems /problem domains leads to incomplete understanding.

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    12Copyright 2011, Semantech Inc.

    Web Servers are one thing, Nuclear Reactors are

    a bit more dangerous there are systems which

    absolutely must not FAIL.

    Problems are Concepts First

    Every problem can be represented either

    symbolically or conceptually or both.

    Thus a problem and its related problem space and

    any other related problem spaces are logical in

    nature (they may also have physical attributes).

    Problems and problem spaces can thus be

    represented and connected using data entities and

    meta-data.

    Problems and problem spaces are not static they

    are dynamic (change over time).

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    13Copyright 2011, Semantech Inc.

    Web Servers are one thing, Nuclear Reactors are

    a bit more dangerous there are systems which

    absolutely must not FAIL.

    Few problems fit entirely within the

    dimensions of typical empirical

    experiments. Problems are complexand interconnected experiments

    strive for simplicity.

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    14Copyright 2011, Semantech Inc.

    Problem Semantics

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    15Copyright 2011, Semantech Inc.

    Web Servers are one thing, Nuclear Reactors are

    a bit more dangerous there are systems which

    absolutely must not FAIL.

    Exploiting Problem Semantics

    Exploitation of problem semantics requires clear

    definitions. It also requires the ability to examine

    specific problem instances in context.

    Problem Set Description Describes a problem

    domain or set of related problems. The Problem Description Describes a generic or

    specific problem instance.

    Problem (Use) Cases Places problem instances

    into real-world contexts. Problem element Metadata This allows for all

    aspects of a problem, problem instance or problem

    space to be characterized and compared.

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    16Copyright 2011, Semantech Inc.

    Web Servers are one thing, Nuclear Reactors are

    a bit more dangerous there are systems which

    absolutely must not FAIL.

    Problem Instances

    A problem can be viewed much like a Class in

    Object Oriented programming.

    In other words, it can exist both as a generic

    description as well as specific instance.

    There is thus always the probability that instances

    will differ in some way from the generic description.

    Having the flexibility to manage problems andproblem spaces in this fashion allows innovators

    more opportunities to discover successful

    resolutions.

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    17Copyright 2011, Semantech Inc.

    Web Servers are one thing, Nuclear Reactors are

    a bit more dangerous there are systems which

    absolutely must not FAIL.

    The majority of problem solving and

    innovation exercises involve improvementof existing situations rather than invention of

    new solutions. Invention is more exciting but

    improvements are important too

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    18Copyright 2011, Semantech Inc.

    Problem-BasedAssessments

    Problem Spaces allow for the management of any number of

    problem-based assessment scenarios. This is supported by direct

    correlation between (related) Use Cases translated to a Scenario

    context (more focused) through the evaluation test cases. Key point

    to keep in mind a Problem Use Case can have many different

    evaluation scenario contexts / test cases.

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    19Copyright 2011, Semantech Inc.

    W

    hile studying key conceptsrelated to aeronautics, the

    Wright Brothers realized that

    many issues had not yet

    been solved

    Learning is symbiotic with

    problem-solving

    Problem-Solving is Learning

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    20Copyright 2011, Semantech Inc.

    Continuous Innovation

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    21Copyright 2011, Semantech Inc.

    Applied Problem Spaces

    The previous diagram illustrates an example of

    where problems and problem space management

    are applied directly to a Continuous Innovation

    paradigm.

    The example recognizes the relationship betweenproblem domains and multiple innovation

    initiatives. This type of approach allows for

    coordinated synergy amongst related efforts.

    Problem Space Management can be applied to

    science, to information systems, to government

    to just about any endeavor.

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    22Copyright 2011, Semantech Inc.

    The search for answers begins

    with the ability to not only ask

    the right questions but to place

    the entire set of questionstogether within a coherent

    context.

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    24Copyright 2011, Semantech Inc.

    Semantech Inc. is InnovationWorx

    Semantech Inc. is a solutions provider founded in2007. Our company is located in the Dayton, Ohio

    metro area. Since our inception we have

    supported clients in a more than half a dozen

    industries nationwide.

    Our company represents a unique approach

    were not offering just IT or Management

    Consulting.We specialize in facilitating complexorganizational Transformations. This is why

    InnovationWorx was created. Semantech was

    founded to facilitate change

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    25Copyright 2011, Semantech Inc.

    Defining Reality

    Reality is a shared conceptual

    perspective of the world

    around us. As we contribute

    new ideas to that perspective

    reality changes