insights that drive business. 2 it is all about asking the right questions
TRANSCRIPT
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Insights that Drive Business
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It is all about asking the right questions
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Its all about getting answers
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It’s all about budget and timing
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It’s all about relationships
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It’s all about driving the business
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How we leverage insights to drive great creative
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FY16 Produce Marketing
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Produce
Meat
Dairy
Frozen Food
Bakery
Service Deli
Pre-packaged Deli
Dry/Canned Food
Snacks/Candy
Non-Alcoholic Beverages
Alcoholic Beverages
17%
17%
25%
30%
22%
19%
23%
28%
31%
28%
21%
37% 25% 43% 38%
33% 18% 49% 52%
37% 33% 55% 49%
41% 24% 48% 55%
35% 29% 60% 46%
37% 19% 61% 61%
41% 20% 50% 40%
39% 27% 45% 48%
30% 19% 30% 44%
34% 28% 47% 48%
32% 29% 41% 44%
Overall Impression (Top2Box) of Food Departments
Mo
re I
mp
ort
ant
t W
alm
art
Fo
od
Ove
rall
Im
pre
ssio
n
Tier 1
Tier 2
Tier 3
Tier 4
Tier 5
Walmart produce departments underperform in overall impression versus key competitors
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Customers want to hear we stand behind our produce; they also want transparency about its quality
23%
16%
14%
12%
10%
10%
9%
6%
Percentage Selecting as Most Motivating
At Walmart, our produce is backed by our 100% freshness guarantee or your money back
Walmart buys produce from local farmers in your area to bring the freshest produce
possible to your Walmart store
Walmart buys its USDA Grade 1 produce directly from the best growers so you have the freshest,
best-tasting produce possible – for less
Walmart has partnered with its famer growers to bring you the best quality produce they’ve ever had
Walmart has associates in stores all day long ensuring that only the best produce is available on shelves.
Walmart buys its produce from the same farmer/growers that supply stores like Whole Foods and
top grocery store chains like HEB, Publix & Kroger
Walmart works closely with farmers/growers to bring you the freshest, juiciest, most delicious high
quality produce available – for less
Walmart has partnered with farmer/growers to bring you the best items of the season
when they are in season
Total(n=202)
April 2013
“Picked By Farmers” Campaign
RTBs
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ProduceTiming: 5 Flights,
TabTab
DigitalDigital
SocialSocial
Gen Mkt., Hispanic Executions
TVTV
Berries - May 1-June 4 Tomatoes - June 5-July 9 Stonefruit - July 10-Aug 20
Grapes – Sept 4-Oct 1Apples - Oct 2-Nov 2
VideoVideo
Grower stories, How Tos
In-storeIn-store
In-store demosIn-store signage
DotCom & EmailDotCom & Email
Walmart Email, Walmart.com banners & Produce landing page
MobileMobile
Weather Triggered display, Grower Stories
Local
TV spots, Radio, digital
highlighting Local produce in
key markets
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Watermelon
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Peaches
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FY16 Meat
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Customers want us to stand behind and be transparent about out meat
April 2013
Percentage Selecting as Most Motivating
Ground Beef Steak
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Meat Timing: May - Aug
DigitalDigital
TabTab
Steak, Ground Beef executionsTVTV
DotCom & EmailDotCom & Email
Walmart Email, Walmart.com banners &
Meat landing page
VideoVideo
Tips, Expert videos
In-storeIn-store
In-store demosIn-store signage
MobileMobile
Weather Triggered display, targeted WMX
SocialSocial
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Meat Dimples
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Meat One Flip
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With a new creative approach to online video, we were successful in driving all key metrics including sales
SALES : Video views on Walmart.com drove roughly an incremental $500M in sales
ORGANIC VIEWS: Videos drove nearly 4 million organic views on YouTube
ABX: Videos averaged 115 in ABX vs. 102 online video benchmark
ENGAGEMENT: Videos increased annotation clicks, subscribers, shares / likes / comments, view time
$472M
$28M Site traceable
$129M Store traceable
$314M Store non-traceable
Source: WMX Open Web display ad sales lift report 11/1/14-1/2/15
• 32,000 New YouTube Subscribers • Avg 81% view time (vs 69 index) • 133K Annotation clicks to .com• 6.5K likes, shares, comments on Black Friday
Experience videos
50" Class LED HD TV 475K Extra Special Buys at Walmart 121K
8 Gifts for Your Guys 119K
15 Gifts for the Family 119K 1-Hour Guarantee at Walmart 97K
Top 5 organic viewed views
Source: YouTube view report 11/1/14-12/15/14
ABX Average
ABX Purchase Intent
Overall retail benchmark 102 96Total WMT Holiday Video 115 107
Food Videos 119 129
Black Friday Videos 117 132Source: ABX Consolidated Weekly Reports 11/1/14-12/25/14 Source: YouTube view report 11/1/14-12/15/14
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Reindeer
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Jobs 4th of July
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Find Yourself
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Christmas Joy