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International Student BarometerSurvey in Finnish higher education institutions
Autumn 2014
1
International Student Barometer
Survey in Finnish higher education institutions, Autumn 2014
Contents
1 What is International Student Barometer? .............................................................................................. 2
2 Respondents in Finnish higher education institutions ............................................................................. 3
3 Overall satisfaction .................................................................................................................................... 6
4 Before coming to Finland ........................................................................................................................... 9
5 Decision making ....................................................................................................................................... 11
6 Application ............................................................................................................................................... 17
6 Arrival ....................................................................................................................................................... 20
7 Learning .................................................................................................................................................... 23
8 Living......................................................................................................................................................... 32
9 Housing ..................................................................................................................................................... 38
10 Support services ..................................................................................................................................... 39
11 Finland as a study destination ............................................................................................................... 44
12 After studies ........................................................................................................................................... 46
2
1 What is International Student Barometer?
International Student Barometer (ISB) is an online survey targeted to (international) students in higher
education institutions. It aims to provide feedback from students (both international and domestic) on their
study experience. The questionnaire contains questions about students’ satisfaction on application process,
arrival, learning experience, accommodation and living in the host city, and support services.
ISB is produced and run by I-graduate, an international benchmarking and research service specialized in
education.
Autumn 2014, over 200 universities in 18 countries participated in the ISB survey and almost 165 000
international students responded the questionnaire. The majority of participating institutions are from
Anglo-American countries. In Europe, the participating institutions are from UK (61 institutions), Finland
(22), Netherlands (8), Estonia (7), Sweden (6), Ireland (3), Germany (2), Italy (2), and Denmark (1). The other
participating institutions come from Australia (35), USA (30), Canada (13), Hong Kong (6), Malaysia (5),
Singapore (4) and New Zealand (1). These form the global ISB benchmark for Finnish universities.
In Finland, 11 universities and 11 universities of applied sciences participated in the ISB survey in autumn
2014 and sent the questionnaire to their international students. A total of 6 339 international students
responded from a Finnish university.
This paper summarises the responses given by the international students in Finnish institutions.
3
2 Respondents in Finnish higher education institutions
Frequency %
Full degree student 4401 69,4
Exchange student 1938 30,6
Total 6339 100,0
Study type
Full degree students Exchange students All students
Frequency % Frequency % Frequency %
Bachelor 1051 23,9 1121 57,8 2172 34,3
Master 2271 51,6 712 36,7 2983 47,1
Doctoral 1055 24,0 20 1,0 1075 17,0
Other 24 0,5 85 4,4 109 1,7
Total 4401 100,0 1938 100,0 6339 100,0
Level of study
Full degree students Exchange students All students
Frequency % Frequency % Frequency %
EU 1006 22,9 1398 72,1 2404 37,9
Non EU 3395 77,1 540 27,9 3935 62,1
Total 4401 100,0 1938 100,0 6339 100,0
Nationality
All students Full degree students Exchange students
China 583 China 480 Germany 381
Germany 537 Russian federation 458 France 211
Russian Federation 518 Vietnam 300 Spain 144
Vietnam 306 India 255 Italy 116
France 269 Nepal 214 China 103
India 265 Pakistan 181 Netherlands 91
Spain 250 Germany 156 Czech Republic 84
Iran 218 Bangladesh 116 Austria 65
Nepal 214 USA 111 Russian Federation 60
Italy 207 Nigeria 99 Poland 56
Top 10 nationalities
4
Full degree students Exchange students
Frequency % Frequency %
Under 18 8 0,2 1 0,1
18-20 220 6,3 261 16,2
21-24 904 25,9 1097 67,9
25-29 1390 39,8 222 13,7
30-39 847 24,2 30 1,9
40-49 104 3,0 4 0,2
50+ 23 0,7 0 0,0
Total 3496 100,0 1615 100,0
Age
Full degree students Exchange students
Frequency % Frequency %
Female 1539 43,4 924 57,0
Male 2009 56,6 698 43,0
Total 3548 100,0 1622 100,0
Gender
Frequency
Business and Administrative Studies 1214
Engineering 1127
Other 608
Technologies 409
Biological Sciences (including Psychology, Sports Science) 404
Mathematical and Computer Sciences 403
Social Studies (including Economics, Politics) 333
Creative Arts and Design (including Performing Arts, Music) 305
Education 266
Physical Sciences (including Geography) 223
Subjects allied to medicine (includes Pharmacy, Nursing, Optometry) 188
Law 164
Veterinary Sciences, Agriculture and related subjects 121
Medicine and Dentistry 119
European Languages, Literature and related subjects 84
Tourism and Hospitality 83
Mass Communications (including Media Studies, Journalism) 82
Architecture, Building and Planning 80
Linguistics, Classics and related subjects (including Latin Studies, Classical Greek Studies)
61
Historical and Philosophical Studies (including Archaeology, Theology) 39
Eastern, Asiatic, African, American and Australasian Languages, Literature and related subjects
16
Joint honours or multi - subject degree 10
Total 6339
Field of study
5
Funding of studies (All students, N=5157) % of students using the source of funding
2 %
2 %
1 %
7 %
24 %
45 %
9 %
69 %
41 %
2 %
3 %
6 %
6 %
11 %
21 %
26 %
41 %
41 %
0 10 20 30 40 50 60 70 80
Other financial assistance
Other
Employer
Loan
Government/State funding
Scholarship, bursary or grant
Employment while studying
Family
Own funds (e.g. savings)
full degree students exchange students
6
3 Overall satisfaction
How satisfied are you with all aspects of your institution experience? (All students, N=6339) %
Would you recommend the institutions to other students thinking of applying here? (Full degree students,
N=3656) %
3% 3%
8% 5%
64%
55%
25%
37%
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
full degree students exchange students
very satisfied
satisfied
dissatisfied
very dissatisfied
18 %
12 %14 %
42 %
38 %
44 %
35 %
46 %
37 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master PhD
I would actively encouragepeople to apply
If asked, I would encouragepeople to apply
I would neither encourage nordiscourage people to apply
If asked, I would discourargepeople from applying
I would actively discouragepeople from applying
7
Would you recommend the institutions to other students thinking of applying here? (Exchange students,
N=1573) %
Would you now take the same decision regarding your study destination/choice of institution? (Full degree
students, N=3603) %
7 % 6 %
44 % 44 %
47 % 48 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master
I would actively encouragepeople to apply
If asked, I would encouragepeople to apply
I would neither encourage nordiscourage people to apply
If asked, I would discourargepeople from applying
I would actively discouragepeople from applying
5 % 4 % 3 %
13 %9 % 10 %
47 %48 %
54 %
35 %39 %
32 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master PhD
agree strongly
agree
disagree
disagree strongly
8
Would you now take the same decision regarding your study destination/choice of institution? (Exchange
students, N=1557) %
8 % 6 %
44 %44 %
46 % 48 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master
agree strongly
agree
disagree
disagree strongly
9
4 Before coming to Finland
Full degree students Exchange students
Frequency % Frequency %
Another university or college 2334 66,3 986 61,5
State-funded (non-fee paying) secondary education
407 11,6 397 24,8
Previous study at this institution 265 7,5 34 2,1
Private (fee-paying) secondary education 242 6,9 105 6,5
Other 155 4,4 44 2,7
International School 115 3,3 37 2,3
Foundation preparatory program 3 0,1 1 0,1
Total 3521 100,0 1604 100,0
Before commencing your studies, where did you study previously (most recently)?
What is the highest educational/academic degree prior to your departure to Finland? (Full degree students,
N=3527) %
64 %
7 %2 %
20 %
68 %
20 %
5 %
10 %
60 %
3 %
11 % 14 % 15 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Masters PhD
Other
PhD/Doctoral degree
MA degree
BA degree
Completion of secondaryeducation
10
Where were you studying or working before you began this current course of study? (Full degree students,
N=1188) %
Before commencing your current course of study, how long were you in this country? (If “this country”
selected before, N=231), number of students
68 %73 %
48 %
24 % 15 %
32 %
9 % 12 %20 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master PhD
Another country
This country
My home country
2 6 2
14
8 6
7
19
20
7
19
136 24
4
21 3815
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master PhD
More than 4 years
Up to 4 years
Up to 3 years
Up to 2 years
Up to 1 year
Up to 6 months
11
5 Decision making
How important were the following factors when deciding where to study? (First year full degree and
exchange students, N=1207-1437) % of respondents with the factor important or very important
27 %
29 %
46 %
56 %
76 %
79 %
32 %
73 %
55 %
38 %
73 %
75 %
87 %
86 %
83 %
80 %
81 %
29 %
60 %
61 %
70 %
72 %
73 %
74 %
77 %
78 %
78 %
85 %
86 %
88 %
91 %
92 %
92 %
92 %
0 10 20 30 40 50 60 70 80 90 100
Proximity to my home country
Opportunity for permanent residence in this country
Ease of getting a visa to study in this country
Reputation of an individual academic supervisor orprofessor
City/Location
Social life
Opportunities to work while studying
Scholarship/bursary/fee waiver from this institution
Opportunities for further study in this country followingmy studies
Opportunities for full-time work in this country followingmy studies
Earning potential of my chosen degree from thisinstitution
Cost of living
Personal safety and security
Reputation of this institution
Specific course title
Quality of research
Cost of education (tuition fees)
full degree students exchange students
12
How important were the following factors when deciding where to study? (First year full degree and
exchange students in Finland and students in the global survey) % of respondents with the factor important
or very important
37 %
57 %
66 %
68 %
79 %
73 %
80 %
76 %
78 %
73 %
89 %
86 %
89 %
90 %
93 %
91 %
85 %
28 %
53 %
57 %
65 %
68 %
69 %
73 %
73 %
74 %
76 %
82 %
83 %
88 %
89 %
90 %
90 %
90 %
0 10 20 30 40 50 60 70 80 90 100
Proximity to my home country
Opportunity for permanent residence in this country
Ease of getting a visa to study in this country
Opportunities to work while studying
Reputation of an individual academic supervisor orprofessor
Opportunities for full-time work in this country followingmy studies
City/Location
Opportunities for further study in this country following mystudies
Social life
Scholarship/bursary/fee waiver from this institution
Earning potential of my chosen degree from this institution
Cost of living
Personal safety and security
Quality of research
Reputation of this institution
Specific course title
Cost of education (tuition fees)
Finland Global ISB
13
Which of the following helped you decision to choose this institution? (First year full degree and exchange
students, N=1890) %
12 %
1 %
2 %
4 %
8 %
2 %
16 %
8 %
3 %
8 %
11 %
2 %
2 %
31 %
14 %
25 %
16 %
17 %
33 %
42 %
1 %
2 %
2 %
4 %
4 %
5 %
7 %
9 %
10 %
11 %
11 %
13 %
13 %
14 %
16 %
17 %
18 %
21 %
40 %
51 %
0 10 20 30 40 50 60
Home country government advisory service
Education exhibition/fair
An advert for this institution (TV, radio, poster)
Other media or press
Careers adviser where you studied previously
Your employer
Education agent/consultant (a recruitment company orspecialist professional)
Host country government advisory service (e.g. Study inFinland website)
League tables or rankings
Staff of this institution
Prospectus from this institution
A visit to the institution
Independent website
Teacher/tutor/lecturer where you studied previously
Social Networking site (e.g. Orkut, Facebook etc.)
Alumni of the institution (someone who has alreadystudied here)
Current student(s) studying at this institution
Family
Friend(s)
The institution website
full degree students exchange students
14
Which was more important in your decision of where to study? (First year full degree students, N=1184) %
Which was more important in your decision of where to study? (Exchange students, N=319) %
44 %35 %
23 %
45 %59 %
66 %
10 %6 %
10 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master PhD
Don't know
The institution
The country
60 %
44 %
30 %
45 %
9 % 11 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master
Don't know
The institution
The country
15
Was Finland your first choice for your international study? (First year full degree students, N=1181) %
Was Finland your first choice for your international study? (Exchange students, N=320) %
26 % 29 %38 %
74 % 71 %62 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master PhD
Yes
No
35 31
65 % 69 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master
Yes
No
16
Full degree students % Exchange students %
USA 40,4 USA 38,4
Germany 38,9 United Kingdom 38,2
United Kingdom 30,7 Sweden 37,0
Sweden 29,0 Norway 25,3
Canada 27,7 Canada 22,3
Australia 24,6 Germany 21,7
Norway 21,6 Australia 16,7
Denmark 16,5 Japan 11,4
Netherlands 16,4 Netherlands 11,4
Switzerland 13,5 New Zealand 11,4
No other countries considered 12,6 Switzerland 10
France 9,9 No other countries considered 9,7
New Zealand 9,8 Ireland 9,5
Japan 8,3 China 8,9
Austria 7,5 Denmark 8,9
Singapore 7,4 Spain 8,6
Belgium 6,7 Belgium 8,1
Spain 5,4 France 7,8
Ireland 4,9 Hong Kong 7,5
Italy 4,6 Italy 7,5
China 3,1 Austria 6,7
Hong Kong 3,1 Singapore 6,1
Other EU 2,3 Estonia 3,1
South Korea 2,2 Other EU 3,1
South Africa 1,9 South Africa 2,8
Estonia 1,7 South Korea 2,8
UAE (incl. Dubai) 1,5 UAE (incl. Dubai) 0,6
If you considered other countries, which countries did you consider? % of students considering the country
17
6 Application
How long did you wait between applying and receiving your offer from this institution? (First year full
degree students, N=1396) %
How satisfied were you with this response time? (First year full degree students, N=1443) %
5 %
7 %
20 %
29 %
22 %
17 %
0 5 10 15 20 25 30 35
more than 5 months
4-5 months
3-4 months
2-3 months
1-2 months
1 month or less
4 %
11 %
63 %
22 %
0 10 20 30 40 50 60 70
very dissatisfied
dissatisfied
satisfied
very satisfied
18
How did you apply to your current course at this institution? (First year full degree students, N=1442) %
Please rate the service you received from the education agent/consultant. (If applied via education agent
OR if education agent/consultant helped to choose institution, N=113) %
4 %
2 %
2 %
7 %
23 %
23 %
39 %
0 5 10 15 20 25 30 35 40 45
Other
Via another institution
Via an education agent
Via a supervisor/tutor
Direct paper application
Application via www.universityadmissions.fi
Direct online application www.admissions.fi
3 %
5 %
66 %
26 %
0 10 20 30 40 50 60 70
very poor
poor
good
very good
19
To what extent do you agree or disagree with the following statements? (Full degree students who applied
via education agent or agent helped, N=69-81) % of students agreeing or strongly agreeing
During the visa application process, how satisfied were you with the following? (First year full degree and
exchange students, N=751-892) % of satisfied or very satisfied
46 %
62 %
71 %
77 %
78 %
82 %
84 %
86 %
0 10 20 30 40 50 60 70 80 90 100
The agent reduced my overall costs (application feewaivers, money exchange discounts, etc.)
The agent provided helpful pre-departureorientation services
The agent described the institution accurately
The agent provided helpful services for my visaapplication
The agent was well informed about highereducation in this country
The agent was knowledgeable about theinstitution's application processes
The agent was not pushy or forceful with meduring the application/enrolment process
The agent reduced time and effort needed tocomplete my application
77 %
88 %
87 %
90 %
75 %
78 %
84 %
93 %
0 10 20 30 40 50 60 70 80 90 100
Time taken to process your visa
Service levels from visa office staff in your homecountry
Support from the institution with your visaapplication process
Immigration service on arrival at the border
full degree students exchange students
20
6 Arrival
How satisfied were you with the overall arrival experience? (First year full degree and exchange students,
N=1810) %
4 %
7 %
51 %
38 %
4 %
7 %
65 %
24 %
0 10 20 30 40 50 60 70
very dissatisfied
dissatisfied
satisfied
very satisfied
full degree students exchange students
21
How satisfied were you with the following regarding when you first arrived at the institution. (First year full
degree and exchange students, N=110-1760) % of satisfied or very satisfied
65 %
72 %
84 %
81 %
86 %
84 %
91 %
89 %
93 %
92 %
94 %
75 %
91 %
94 %
92 %
92 %
100 %
63 %
65 %
75 %
77 %
79 %
82 %
83 %
83 %
85 %
87 %
87 %
88 %
88 %
90 %
91 %
93 %
95 %
0 10 20 30 40 50 60 70 80 90 100
Making friends from this country
Setting up a bank account
Welcome/pickup at airport, railway, coach station
Condition of accommodation on arrival
First night - getting to where I would stay
Understanding how my course of study would work
The social activities (organised events)
Accommodation Office
Orientation (finding my way around the local area)
Institution orientation
Formal welcome at the institution
Internet access at my accommodation
Making friends from my home country
Making friends from other countries
Meeting academic staff
Academic registration
University accounts/finance department
full degree students exchange students
22
How satisfied were you with the following regarding when you first arrived at the institution. (First year full
degree and exchange students, N=110-1760) % of satisfied or very satisfied
71 %
81 %
80 %
82 %
84 %
84 %
80 %
84 %
85 %
84 %
88 %
87 %
89 %
86 %
90 %
88 %
91 %
63 %
66 %
78 %
78 %
81 %
83 %
85 %
85 %
85 %
87 %
88 %
89 %
90 %
91 %
91 %
93 %
95 %
0 10 20 30 40 50 60 70 80 90 100
Making friends from this country
Setting up a bank account
Welcome/pickup at airport, railway, coach station
Condition of accommodation on arrival
First night - getting to where I would stay
Understanding how my course of study would work
Internet access at my accommodation
The social activities (organised events)
Accommodation Office
Orientation (finding my way around the local area)
Institution orientation
Making friends from my home country
Formal welcome at the institution
Making friends from other countries
Meeting academic staff
Academic registration
University accounts/finance department
Finland ISB global
23
7 Learning
How satisfied are you with the learning experience at this stage of the year? (All students, N=6130) %
3,2 % 3,6 %
12,6 % 11,9 %
64,2 % 61,8 %
20,0 % 22,7 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
full degree students exchange students
very satisfied
satisfied
dissatisfied
very dissatisfied
24
How satisfied are you with the following – teaching? (All students, N=4526-5475) % of satisfied or very
satisfied
83 %
85 %
84 %
85 %
83 %
85 %
83 %
93 %
90 %
91 %
92 %
80 %
82 %
82 %
83 %
84 %
84 %
84 %
89 %
89 %
91 %
92 %
0 10 20 30 40 50 60 70 80 90 100
The teaching ability of lecturers/supervisors
The quality of lectures
Feedback on coursework/formal written submissions
The organisation and smooth running of the course
Explanation of marking/assessment criteria
The level of research activity
The academic content of my course/studies
Getting time from academic staff when I need it/personalsupport with learning
Fair and transparent assessment of my work
The subject area expertise of lecturers/supervisors
Understanding the English of academics
full degree students exchange students
25
How satisfied are you with the following – teaching? (All students) % of satisfied or very satisfied
88 %
89 %
85 %
86 %
84 %
88 %
89 %
89 %
89 %
93 %
92 %
81 %
83 %
83 %
84 %
84 %
84 %
84 %
89 %
90 %
91 %
92 %
0 10 20 30 40 50 60 70 80 90 100
The teaching ability of lecturers/supervisors
The quality of lectures
Feedback on coursework/formal written submissions
The organisation and smooth running of the course
Explanation of marking/assessment criteria
The level of research activity
The academic content of my course/studies
Fair and transparent assessment of my work
Getting time from academic staff when I need it/personalsupport with learning
The subject area expertise of lecturers/supervisors
Understanding the English of academics
Finland Global ISB
26
How satisfied are you with the following – studies? (All students, N=792-5396) % of satisfied or
very satisfied
72 %
67 %
76 %
67 %
90 %
88 %
93 %
96 %
95 %
54 %
55 %
64 %
66 %
83 %
87 %
88 %
92 %
93 %
0 10 20 30 40 50 60 70 80 90 100
Advice and guidance on long-term job opportunities andcareers from academic staff
Opportunities for work experience/work placements as apart of my studies
Learning that will help me to get a good job
Opportunities to teach (post graduate)
Guidance in topic selection and refinement by mysupervisor
Confidence about managing a research project as aresult of my experience so far (post graduate)
Help to improve my English language skills
Studying with people from other cultures
The size of the classes
full degree students exchange students
27
How satisfied are you with the following – studies? (All students) % of satisfied or very satisfied
72 %
69 %
79 %
73 %
88 %
89 %
89 %
90 %
88 %
58 %
58 %
68 %
66 %
84 %
87 %
90 %
93 %
94 %
0 10 20 30 40 50 60 70 80 90 100
Advice and guidance on long-term job opportunities andcareers from academic staff
Opportunities for work experience/work placements as apart of my studies
Learning that will help me to get a good job
Opportunities to teach (post graduate)
Guidance in topic selection and refinement by mysupervisor
Confidence about managing a research project as a result ofmy experience so far (post graduate)
Help to improve my English language skills
Studying with people from other cultures
The size of the classes
Finland Global ISB
28
How satisfied are you with the following – facilities? (All students, N=3119-5446) % of satisfied or very
satisfied
How satisfied you are with the following – facilities? (All students) % of satisfied or very satisfied
91 %
91 %
90 %
94 %
93 %
94 %
91 %
91 %
92 %
93 %
93 %
94 %
0 10 20 30 40 50 60 70 80 90 100
Virtual Learning Environment(Blackboard/WebCT/WebLearn/Stream/Moodle)
The physical library facilities
The online library facilities (access to journals,etc.)
The quality of laboratories (if applicable)
The learning technology (PCs, networking, etc.)
The quality of the lecture theatres andclassrooms
full degree students exchange students
91 %
90 %
91%
91 %
90 %
89 %
91 %
91 %
91%
93 %
93 %
94 %
0 10 20 30 40 50 60 70 80 90 100
Virtual Learning Environment(Blackboard/WebCT/WebLearn/Stream/Moodle)
The physical library facilities
The online library facilities (access to journals,etc.)
The quality of laboratories (if applicable)
The learning technology (PCs, networking, etc.)
The quality of the lecture theatres and classrooms
Finland Global ISB
29
Attending formal lectures or classroom teaching
Supervised small groups, practical work or tutorials
Individual time with a member of academic staff
Unsupervised / personal study alone or with friends / colleagues
Full degree
Exchange Full degree
Exchange Full degree
Exchange Full degree
Exchange
0 hours 10,0 2,7 30,0 28,6 45,6 68,8 6,7 5,4
1-10 hours 45,1 48,7 61,7 64,2 50,8 28,1 31,3 45,6
11-20 hours 29,9 41,4 5,6 5,3 2,1 1,9 24,0 30,2
21-30 hours 11,7 6,0 1,6 1,1 0,7 0,5 19,0 12,9
31-40 hours 2,6 0,8 0,8 0,5 0,6 0,2 11,7 4,1
over 40 hours 0,8 0,4 0,3 0,2 0,2 0,2 7,1 1,8
Total 100,0 100,0 100,0 100,0 100,0 100,0 100,0 100,0
In a normal 7 day week, how many hours do you spend on the following? Please give an approximate
estimate. (All students) %
To what extent has your course challenged you to? (Full degree students, N=2822) %
3 % 2 % 3 % 3 % 4 % 4 %
39 %
28 %31 % 29 % 27 % 22 %
37 %
37 %
39 %38 % 38 %
39 %
21 %
33 %26 % 30 % 32 % 35 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master's Bachelor Master's Bachelor Master's
Analyse ideas or concepts ingreater depth
Use information, ideas orconcepts from differenttopics to solve problems
Do your best work
very often
often
sometimes
never
30
To what extent has your course challenged you to? (Exchange students, N=1600) %
To what extent do you agree or disagree with the following statements? (Full degree students, N=2780) %
3 % 2 % 3 % 4 % 3 % 3 %
33 % 33 % 27 % 26 % 23 % 20 %
44 %40 % 47 % 47 %
42 %42 %
21 %25 % 23 % 24 %
32 % 35 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master's Bachelor Master's Bachelor Master's
Analyse ideas or concepts ingreater depth
Use information, ideas orconcepts from differenttopics to solve problems
Do your best work
very often
often
sometimes
never
4 % 2 %8 %
3 %
15 %12 %
22 %
18 %
59 %59 %
54 %61 %
21 %26 %
16 % 18 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master's Bachelor Master's
I feel part of a student communitycommitted to learning
Student feedback on my course is takenseriously and acted upon
agree strongly
agree
disagree
disagree strongly
31
To what extent do you agree or disagree with the following statements? (Exchange students, N=1588) %
2 % 2 % 1 % 1 %
12 % 10 % 9 % 9 %
65 % 64 % 69 % 67 %
21 % 24 % 21 % 22 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master's Bachelor Master's
I feel part of a student communitycommitted to learning
Student feedback on my course istaken seriously and acted upon
agree strongly
agree
disagree
disagree strongly
32
8 Living
How satisfied are you with the living experience? (All students, N=5564) %
How satisfied are you with the following – accommodation and living costs? (All students, N=2327-5321) %
% of satisfied or very satisfied
4 % 5 %
11 % 7 %
65 %
54 %
20 %
34 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
full degree students exchange students
very satisfied
satisfied
dissatisfied
very dissatisfied
24 %
60 %
41 %
61 %
84 %
86 %
76 %
38 %
45 %
52 %
66 %
72 %
88 %
90 %
0 10 20 30 40 50 60 70 80 90 100
The opportunity to earn money while studying
The availability of financial support/bursaries, etc.
The cost of living (food, drink, transport and social)
The cost of accommodation
The process of finding accommodation upon arrival tothe country
The quality of accommodation
Internet access at my accommodation
full degree students exchange students
33
How satisfied are you with the following – accommodation and living costs? (All students) % of satisfied
or very satisfied
51 %
54 %
62 %
57 %
80 %
84 %
35 %
49 %
49 %
64 %
76 %
85 %
87 %
0 10 20 30 40 50 60 70 80 90 100
The opportunity to earn money while studying
The availability of financial support/bursaries, etc.
The cost of living (food, drink, transport and social)
The cost of accommodation
The process of finding accommodation upon arrival tothe country
Internet access at my accommodation
The quality of accommodation
Finland Global ISB
34
How satisfied are you with the following – social? (All students, N=4614-5278) % of satisfied or very
satisfied
64 %
86 %
90 %
91 %
81 %
90 %
88 %
91 %
96 %
61 %
70 %
78 %
78 %
79 %
82 %
82 %
87 %
90 %
0 10 20 30 40 50 60 70 80 90 100
Making friends from this country
Making good contacts for the future
Opportunities to experience the culture of this country
The social activities (organised events)
The social facilities (common room, etc.)
The opportunity to experience the different cultures ofthe international students in your class
The sports facilities
Making friends from my home country
Making friends from other countries
full degree students exchange students
35
How satisfied are you with the following – social? (All students) % of satisfied or very satisfied
71 %
78 %
83 %
84 %
83 %
83 %
87 %
86 %
62 %
75 %
80 %
82 %
83 %
84 %
85 %
88 %
92 %
0 10 20 30 40 50 60 70 80 90 100
Making friends from this country
Making good contacts for the future
The social facilities (common room, etc.)
Opportunities to experience the culture of this country
The social activities (organised events)
The sports facilities
The opportunity to experience the different cultures of theinternational students in your class
Making friends from my home country
Making friends from other countries
Finland Global ISB
36
How satisfied are you with the following – day to day life? (All students, N=) % of satisfied or very satisfied
90 %
87 %
83 %
84 %
93 %
95 %
93 %
97 %
98 %
74 %
77 %
86 %
86 %
89 %
91 %
94 %
94 %
97 %
0 10 20 30 40 50 60 70 80 90 100
Immigration and visa advice from the institution
The facilities for religious worship (quiet room/prayerroom, etc.)
The transport links to other places
Transport between institution locations
The design and quality of the campus buildings (what theylook like, internal quality, functionality and beauty)
The quality of the external campus environment(landscaping, street furniture, litter, trees, bicycle parking,
signposting)
The institution's eco-friendly attitude to the environment(e.g. recycling/energy, etc.)
The surroundings outside the institution
Feeling safe and secure
full degree students exchange students
37
How satisfied are you with the following – day to day life? (All students) % of satisfied or very satisfied
84 %
87 %
82 %
84 %
89 %
92 %
90 %
91 %
91 %
78 %
80 %
85 %
86 %
90 %
93 %
94 %
95 %
97 %
0 10 20 30 40 50 60 70 80 90 100
Immigration and visa advice from the institution
The facilities for religious worship (quiet room/prayerroom, etc.)
The transport links to other places
Transport between institution locations
The design and quality of the campus buildings (what theylook like, internal quality, functionality and beauty)
The quality of the external campus environment(landscaping, street furniture, litter, trees, bicycle parking,
signposting)
The institution's eco-friendly attitude to the environment(e.g. recycling/energy, etc.)
The surroundings outside the institution
Feeling safe and secure
Finland Global ISB
38
9 Housing
Type of accommodation Frequency %
Student house rented from / controlled by the institution
388 6,1
Private housing 964 15,2
Other 4978 78,6
Total 6330 100,0
Where are you living now?
Frequency %
Shared flat 3583 57,2
Shared room 559 8,9
Studio 1022 16,3
Other 1102 17,6
Total 6266 100,0
What kind of apartment do you live in?
Frequency %
Under €200 411 7,0
€200-€299 2822 47,8
€300-€399 1096 18,6
€400-€499 643 10,9
Over €500 934 15,8
Total 5906 100,0
How much do you pay for your accommodation monthly?
39
10 Support services
How satisfied are you with the support services? (All students, N=5151) %
3 % 3 %
10 %3 %
75 %
75 %
13 %19 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
full degree students exchange students
very satisfied
satisfied
dissatisfied
very dissatisfied
40
Please indicate your use/knowledge of the following. (All students, N=4809-5286) %
16
21
73
71
13
10
1
2
14
9
17
17
63
51
42
9
39
13
19
6
14
4
5
7
57
35
12
22
9
12
12
19
2
2
15
13
14
22
19
28
31
38
25
36
19
20
10
7
8
18
21
34
14
19
15
15
30
35
5
5
51
34
24
18
16
18
23
36
31
40
34
28
33
22
22
30
14
15
59
38
3
2
45
36
92
91
20
43
45
44
2
3
4
17
5
11
28
46
43
66
66
45
7
16
0 % 10 % 20 % 30 % 40 % 50 % 60 % 70 % 80 % 90 % 100 %
exchange
full degree
exchange
full degree
exchange
full degree
exchange
full degree
exchange
full degree
exchange
full degree
exchange
full degree
exchange
full degree
exchange
full degree
exchange
full degree
exchange
full degree
exchange
full degree
exchange
full degreeTu
tors
Dis
abili
tySu
pp
ort
Stu
de
nt
Ass
oci
atio
ns
&so
ciet
ies
Cam
pu
sC
afet
eri
as
Stu
de
nt
Hea
lth
Serv
ices
(YTH
S)H
ou
sin
gSe
rvic
es
Ch
apla
incy
or
mu
lti-
fait
hp
rovi
sio
nC
aree
rsSe
rvic
eC
ou
nse
llin
gSe
rvic
eSt
ud
en
tSe
rvic
esIT
ser
vice
s
Inte
rnat
ion
al S
tud
ent
Serv
ices
Un
iver
sity
acco
un
ts /
fin
ance
de
par
tme
nt
not relevant may be useful, don't know where to find aware of it, haven't used have used
41
How satisfied are you with the following? (All students, N=92-4764) % of satisfied or very satisfied
91 %
95 %
84 %
86 %
90 %
89 %
91 %
95 %
98 %
92 %
96 %
98 %
98 %
76 %
84 %
89 %
84 %
89 %
91 %
91 %
91 %
92 %
92 %
94 %
95 %
95%
0 10 20 30 40 50 60 70 80 90 100
Careers Service
Campus Cafeterias
Disability Support
Housing Services
Chaplaincy or multi-faith provision
Student Health Services (YTHS)
Counselling Service
Student Associations&societies
University accounts/finance department
Tutors
IT services
Student Services
International Student Services
full degree students exchange students
42
How satisfied are you with the following? (All students) % of satisfied or very satisfied
88 %
85 %
81 %
93 %
93 %
91 %
91 %
90 %
93 %
93 %
95 %
92 %
93 %
78 %
85 %
87 %
87 %
89 %
91 %
91 %
92 %
92 %
94 %
94 %
96 %
96 %
0 10 20 30 40 50 60 70 80 90 100
Careers Service
Housing Services
Campus Cafeterias
Disability Support
Chaplaincy or multi-faith provision
Counselling Service
Student Health Services (YTHS)
University accounts/finance department
Tutors
IT services
Student Associations&societies
International Student Services
Student Services
Finland Global ISB
43
How satisfied you are with the following? (All students, N=5038-5139) % of satisfied or very satisfied
What employment/careers support do you expect from the institutions? (All students, N=5162) %
96 %
97 %
92 %
95 %
0 10 20 30 40 50 60 70 80 90 100
English of support staff
Helpfulness of support staff
full degree students exchange students
39 %
9 %
12 %
18 %
28 %
21 %
32 %
38 %
30 %
35 %
9 %
24 %
32 %
43 %
52 %
54 %
56 %
57 %
59 %
64 %
0 10 20 30 40 50 60 70 80 90 100
Nothing (no expectation of support)
Representation (contacting employers on my behalf)
Employment (securing a job for me)
Opportunities to network with alumni
Support (helping to produce CV, helping to decidewhich employers to approach)
Placement (finding relevant work experience/workplacement opportunities)
Training (interview training, skills workshops, etc.)
Information (directories, address lists, career guides)
Opportunities to meet employers through careersfairs/networking events
Advice (guidance on career paths and careerchoices)
full degree students exchange students
44
11 Finland as a study destination
To what extent do you agree or disagree with the following statements? (All students, N=4940-5129) % of
agreeing or agreeing strongly
Would you recommend Finland to other students thinking of applying here? (Full degree students, N=3601)
%
75 %
95 %
91 %
87 %
74 %
88 %
89 %
90 %
0 10 20 30 40 50 60 70 80 90 100
The teaching methods used are innovative
Nature in Finland enhances your experience in thecountry
Finland is an innovative country
The Finnish higher education system is of a highquality
full degree students exchange students
15 % 13 %17 %
45 %
38 %
42 %
37 %46 %
37 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master PhD
I would actively encouragepeople to apply
If asked, I would encouragepeople to apply
I would neither encourage nordiscourage people to apply
If asked, I would discourargepeople from applying
I would actively discouragepeople from applying
45
Would you recommend Finland to other students thinking of applying here? (Exchange students, N=1560)
%
7 % 6 %
43 % 42 %
49 % 51 %
0 %
10 %
20 %
30 %
40 %
50 %
60 %
70 %
80 %
90 %
100 %
Bachelor Master
I would actively encouragepeople to apply
If asked, I would encouragepeople to apply
I would neither encourage nordiscourage people to apply
If asked, I would discourargepeople from applying
I would actively discouragepeople from applying
46
12 After studies
What do you plan to do after your current course of study? (All students, N=5160) %
50 %
3 %
0 %
1 %
6 %
7 %
1 %
9 %
4 %
2 %
5 %
11 %
1 %
2 %
3 %
4 %
3 %
4 %
5 %
5 %
6 %
7 %
9 %
14 %
18 %
19 %
0 10 20 30 40 50 60
Further study in my home country
Other
Migration/Permanent residence
Start a business/Self-employment
Travel/time off for more than three months
Employment in my home country
Further study at another institution in this country
Further study at another institution in a different country
Employment in a different country
Short term employment in this country (up to two years)
Further study at this university
Undecided
Long term employment in this country
full degree students exchange students
47
What would make you leave your host country after graduation? (Please select all that apply) (All students,
N=5242) %
7 %
10 %
11 %
16 %
33 %
17 %
13 %
39 %
21 %
21 %
23 %
33 %
27 %
21 %
6 %
7 %
12 %
15 %
18 %
22 %
22 %
24 %
26 %
29 %
32 %
42 %
45 %
46 %
0 5 10 15 20 25 30 35 40 45 50
Lack of information regarding Master or Doctoral studies
Other
Earning potential
Lack of suitable Master or Doctoral courses available
Family commitments in my home country
Work permit restrictions
Visa restrictions
Cost of living
Lack of job opportunities for your partner
Lack of information on the job market
Feeling unwelcome as a foreigner
Language barrier
No suitable jobs available in my chosen career
Employers are not interested in foreign candidates
full degree students exchange students