ish from 201602 - not updated.xlsx
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Efective February 28, 2013: ou need to commit a minimum of 4 days, maximum of 5 days inclu ou need to commit a minimum of 3 hours (6 lessons), maximum of#or weekend tutors, minimum of $ days% minimum of 3 hours (6 less
&emember that you may still o"en lessons outside your "ermanent s *nly a maximum of + consecuti e lessons is allowed if you-re goin
/aximum 0 of lessons (weekdays) 1 2 f tutor will o"en /aximum 0 of lessons (weekends) 1 $4 f tutor will o"en
ermanent ncenti e &ule (starting /7 $! $)
8*9:9he lesson fee 1 tutor-s rate x lessons taught9he salary is the final "ay after com"aring a tutor-s lesson fee to
9he 5 will be added to the lesson fee and not the guarantee "a 9he 4! will be deducted from the salary.
//:; 79: : *# ?
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5 days including a weekend or both weekends.maximum of 5 hours ( ! lessons) "er dayhours (6 lessons) and maximum of 5 hours ( ! lessons) "er day
"ermanent schedule 'ust as long as you follow the followingf you-re going to o"en ! lessons in a day
tor will o"en from $ / 55 /tor will o"en from 7/ 55 /
her guarantee "ay. nor the salary.
ern to tmdCunhoo".com n how to email your concern.
/ 9 to @8=oo" hili""ines, nc.rs need to "ro ide their "ermanent schedules.nent schedule.
centi e for each lesson taughtenti e, no "enalty
4! "enalty for each lesson cancelled
tmd Cunhoo".comail your reGuest.your reGuest.
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>uarantee ay
/ *&9789
e.g. 5! x 3!! lessons 1 5,!!!
e.g. our "ermanent schedule is ! lessons "er day, 5 days a week. >uare.g. our "ermanent schedule is ! lessons "er day, 5 days a week. >uar
Iased on the exam"le abo e, what is the salaryJ
>uarantee "ay means the following rate will be "aid for each lesson inclu
MONTHRATE
(per lesson)
DEDUCTIONSFROM GP
DEDUCTIONS
FROM GP
lease remember that the guarantee "ay is different from the lesson
Aesson #ee 1 tutor-s rate x no. of lessons
>uarantee ay 1 $5 for each lesson in the "ermanent s>uarantee ay 1 5 for each lesson in the "ermanent s $
?alary 1 Bhich is higherJ (lesson fee or guarantee "ay)
(for each unopenelesson !"#h"n
per$anen# sche ule)
(for so$e Ph"l"pp"nehol" a%s #ha# fall on
#he per$anen#sche ule)
On so$e Ph"l"pp"ne He loc e on #he #u#
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lease remember that there-s a ermanent ncenti e &ule (starting /ay $! $)
lease remember d
y, 5 days a week. >uarantee "ay 1 5,5!! ( st /onth)y, 5 days a week. >uarantee "ay 1 3,3!! ($nd /onth)
for each lesson included in the "ermanent schedule
PRORATED
,- ,- .-
/- /- ,0
,- ,- .-
from the lesson fee. Your salary is based on which is higher between the two.
hedule ( rorated K st /onth ) hedule ( $nd /onth )
. ST , ND
l" a%s& !e o no# ha'e classes an #he a%s !"llr*s s"#e+
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remember deductions from guarantee "ay.
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Guarantee Pay For eiture
If TMD canno# con#ac# a #u#or efore a lesson& #he 1uaran#ee pa% !"ll e forfe"#e
A #u#or !ho fa"ls #o cl"c #he S#an % u##on af#er #he 1"'e
A #u#or !ho fa"ls #o cl"c #he Rea % u##on , $"nu#es af#e
Standby/Ready Button rac!er
Th"s #ool !"ll $on"#or #u#ors !ho ha "#uall% fa"l #o cl"c #hese u##ons on #"$e an Th"s !"ll also ser'e as a as"s for perfor$ance e'alua#"on+ As a penal#%& a #u#or !
"ana#o $et%od/"ana#o $et%od &nter'ediate (etai) *%ec! +"$(*/"$&(
A #u#or !ho !"ll "ncur / coun#s or "ns#ances "n #hese e#a"l chec s !"ll forfe"# #he"
Th"s !"ll also ser'e as an "$por#an# as"s for perfor$ance e'alua#"on an con#ra
Tu#or !"ll also nee #o 1o #hrou1h counsel"n1 for e'er% "ns#ance of $"scon uc#+
All #u#ors are #hen re4u"re #o co$pl% #o #hese chan1es % con6r$"n1 #he"r a1reeIf a #u#or fa"ls #o respon #o #he up a#es "n a #"$el% $anner& he3she !"ll e arre
If a #u#or 4u"#s "n #he $" le of a par#"cular 1uaran#ee pa% $on#h& h"s3her full 1u
.+ 1 -*-S &ncident
• S#an % 8u##on 9 Tu#ors are re4u"re #o cl"c #h"s u##on .0 'inute# be ore
• Rea % 8u##on 9 Tu#ors are re4u"re #o cl"c #h"s u##on !"#h"n 'inute# be
,+ 3 "it# in t%e Standby/Ready Button rac!er
• An onl"ne #ool !"ll e use #o #rac #u#ors !ho !ere con#ac#e % TMD s#a5
/+ 3 "it# in t%e "ana#o $et%od/"ana#o $et%od &nter'ediate/-o
• All #u#ors are e:pec#e #o en#er lesson e#a"ls "$$e "a#el% af#er #he en of e
;+ 2 io)ation# o 4-"55P P"& &PP&-ES, &-*6 5- &-E E-G &S" 4• Tu#or M"scon uc#3TMD Proce ure NonIPPI
+ el" era#e ac#s of '"olence or hos#"l"#% #o!ar s s#u en#s or s#a5 c+ s"1n"6can# le'els of "nsu or "na#"on
+ "shones#% #hrou1h fals"6ca#"on of ocu$en#s or o#her for$s of $"srepresen#
-+ Fai)ure to Re# ond to *o' any # Po)icy/Procedure E'ai) 4 da• The co$pan% re1ularl% sen s cr"#"cal e$a"l up a#es #o #u#ors re1ar "n1 chan
@+ -e9 Graduate utor uit# ;it%in Guarantee Pay Period• Ne! 1ra ua#e #u#ors are pr"'"le1e #o rece"'e #hree $on#hs of 1uaran#ee pa%
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for #ha# $on#h+
n #"$e !"ll e con#ac#e % TMD us"n1 all of #he #u#or2s l"s#e con#ac# nu$ ers+ If
r #he lesson #"$e !"ll e con#ac#e % TMD us"n1 all of #he #u#or2s l"s#e con#ac# n
are fre4uen#l% con#ac#e % TMD s#a5 for co$pl"ance+ho !"ll "ncur / coun#s or "ns#ances "n #h"s $on"#or"n1 shee# !"ll forfe"# #he"r 1uara
*
1uaran#ee pa% for #he $on#h+
# rene!al reco$$en a#"ons+ As a penal#%& a #u#or !ho !"ll "ncur , coun#s or "ns#a
$en# #hou1h an onl"ne for$& an #he% are 1"'en an a$ple #"$e #o o so+fro$ open"n1 fur#her lessons an h"s3her 1uaran#ee pa% for #he $on#h shall e f
ran#ee pa% for #ha# $on#h shall e forfe"#e +
t%eir r#t o ened )e##on an are 1"'en .0 $"nu#es #o o so+
re eac% re#erved )e##on +
e #o #he"r fa"lure #o cl"c #he S#an % an 3or Rea % u##on on #"$e+
e##on Re ort (etai) *%ec!#
ch lesson+ In a "#"on #o #h"s& #he rules "n en#er"n1 #he Hanaso Me#ho De#a"ls $
5R&7 SER &*ES 7GREE$E-
roper& unaccep#a le& an unprofess"onal eha'"our+ Th"s #ool eeps a recor of a #NES& INC+ ON>INE ENG>ISH TUTORIA> SER?ICES
#"on
e#es "n pol"c"es an proce ures+
(prora#e & 6rs#& an secon ) upon 1ra ua#"on+
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#u#or "s una le #o respon af#er / calls& he3she !"ll #hen e #a11e as NCNS+
u$ ers+ If #he #u#or "s una le #o respon & he3she !"ll #hen e #a11e as NCNS+
#ee pa% for #he $on#h+
nces "n #h"s $on"#or"n1 shee# !"ll forfe"# #he"r 1uaran#ee pa% for #he $on#h+
orfe"#e +
s# e s#r"c#l% follo!e +
u#or2s $an"fes#a#"on of 1ross $"scon uc# such as=
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Per'anent Sc%edu)e S%eet
?*L@:M7, /:A N7 788, /7?7
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.,=00 PM < < < < < <
.,=/0 PM < < < < < <.=00 PM < < < < < <.=/0 PM < < < < < <,=00 PM < < < < < <,=/0 PM < < < < < </=00 PM < < < < < </=/0 PM < < < < < <;=00 PM < < < < < <;=/0 PM < < < < < <-=00 PM < < < < < <-=/0 PM < < < < < <@=00 PM < 5PE- 5PE- 5PE- 5PE- 5PE-@=/0 PM < 5PE- 5PE- 5PE- 5PE- 5PE-B=00 PM < 5PE- 5PE- 5PE- 5PE- 5PE-B=/0 PM < 5PE- 5PE- 5PE- 5PE- 5PE-
=00 PM < 5PE- 5PE- 5PE- 5PE- 5PE-=/0 PM < 5PE- 5PE- 5PE- 5PE- 5PE-=00 PM < 5PE- 5PE- 5PE- 5PE- 5PE-=/0 PM < 5PE- 5PE- 5PE- 5PE- 5PE-
.0=00 PM < 5PE- 5PE- 5PE- 5PE- 5PE-
.0=/0 PM < 5PE- 5PE- 5PE- 5PE- 5PE-
..=00 PM < < < < < <
..=/0 PM < < < < < <A$oun# 0 .0 .0 .0 .0 .0Guaran#ee 0 .0 .0 .0 .0 .0
?our Auarantee ay i P"P , 00600$5Olesson based on t
!or "n1 a%s ("n a !ee ) - 7 erage no. of days O m!or "n1 a%s ("n a $on#h) ,, $days in a week 1 2.5da'era1e lessons per !or "n1 a%s .0 3days in a week 1 3d
4days in a week 1 +.55days in a week 1 $$d6days in a week 1 $6d
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ur per$anen# sche ule+
end#
he per$anen# sche ule shee#+#ee pa% (e+1+ .0a$ < ..=--a$)& #hen %ou !"ll ha'e no per$anen# sche ule anon*# e appl"ca le an%$ore+e co$pan% no!s #he nu$ er of lessons %ou can co$$"#+
Sun+<
<<<<<<<<<<
<<<
Auarantee ay ti'e #)ot#@ !"ll ha'e 1uaran#ee pa%+
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<<<<<<<<<<<<<<<<<<<<<<<<
00
he a erage number of days O monthonth chartys in a monthys in a monthays in a month
ys in a monthys in a month
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no 1uaran#ee pa%+
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Per'anent Sc%edu)e S%eet
?*L@:M7, /:A N7 788, /7?7
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.0=/0 AM < < < < < < <
..=00 AM < < < < < < <
..=/0 AM < < < < < < <.,=00 PM < < < < < < <.,=/0 PM < < < < < < <
.=00 PM < < < < < < <
.=/0 PM < < < < < < <,=00 PM < < < < < < <,=/0 PM < < < < < < </=00 PM < < < < < < </=/0 PM < < < < < < <;=00 PM < < < < < < <;=/0 PM < < < < < < <-=00 PM < < < < < < <-=/0 PM < < < < < < <@=00 PM < 5PE- 5PE- 5PE- 5PE- 5PE- <
@=/0 PM < 5PE- 5PE- 5PE- 5PE- 5PE-
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anen# sche ule+
anen# sche ule shee#+
(e+1+ .0a$ < ..=--a$)& #hen %ou !"ll ha'e no per$anen# sche ule an no 1uaappl"ca le an%$ore+an% no!s #he nu$ er of lessons %ou can co$$"#+
ntee ay ti'e #)ot#@ !"ll ha'e 1uaran#ee pa%+
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number of days O month
ththnth
thth
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an#ee pa%+
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