jim craig presentation

© 2009 – Jim Craig, 1st Advantage FCU

The Social The Social Corporate Corporate IntranetIntranet

The Social The Social Corporate Corporate IntranetIntranet

Jim CraigJim CraigVice President – MarketingVice President – Marketing

11stst Advantage FCU Advantage FCUYorktown, VAYorktown, VA

Jim CraigJim CraigVice President – MarketingVice President – Marketing

11stst Advantage FCU Advantage FCUYorktown, VAYorktown, VA


Is this Your Intranet?




Or This?Or This?Or This?


The The GatekeeperGatekeeper

The The GatekeeperGatekeeper

OrOrOrOr

The The CollaboratorCollaborator

The The CollaboratorCollaborator


Can Giving Up Can Giving Up Control Be A Control Be A Good Thing?Good Thing?

Can Giving Up Can Giving Up Control Be A Control Be A Good Thing?Good Thing?


Who Are We?Who Are We?Who Are We?Who Are We?

Eastern Virginia CUEastern Virginia CU

12 Branches12 Branches

200 Employees200 Employees

$500 million in Assets$500 million in Assets

60,000 Members60,000 Members

Eastern Virginia CUEastern Virginia CU

12 Branches12 Branches

200 Employees200 Employees

$500 million in Assets$500 million in Assets

60,000 Members60,000 Members


What Are We What Are We Doing?Doing?

What Are We What Are We Doing?Doing?

Adopting versions of the Adopting versions of the

best social media best social media

applications for internal applications for internal

use.use.

Adopting versions of the Adopting versions of the

best social media best social media

applications for internal applications for internal

use.use.


News BlogNews BlogNews BlogNews Blog


MySpace/Yahoo GroupsMySpace/Yahoo GroupsMySpace/Yahoo GroupsMySpace/Yahoo Groups


WikiWikiWikiWiki


Other SitesOther SitesOther SitesOther Sites

• CEO BlogCEO Blog• Events CalendarEvents Calendar• Department PagesDepartment Pages• Documents & Documents & FormsForms

• CEO BlogCEO Blog• Events CalendarEvents Calendar• Department PagesDepartment Pages• Documents & Documents & FormsForms


Open ArchiveOpen ArchiveOpen ArchiveOpen Archive


How We Did ItHow We Did ItHow We Did ItHow We Did It

• Open Source LAMP Projects. Open Source LAMP Projects. (Linux+Apache+MySQL+Perl )(Linux+Apache+MySQL+Perl )

• Less than $200 annually in Less than $200 annually in licenses.licenses.

• Trial and Error.Trial and Error.

• Majority of time spent on site. Majority of time spent on site. integration for easier navigation. integration for easier navigation.

• Open Source LAMP Projects. Open Source LAMP Projects. (Linux+Apache+MySQL+Perl )(Linux+Apache+MySQL+Perl )

• Less than $200 annually in Less than $200 annually in licenses.licenses.

• Trial and Error.Trial and Error.

• Majority of time spent on site. Majority of time spent on site. integration for easier navigation. integration for easier navigation.



• Content and structure developed Content and structure developed by by cross-function team: cross-function team:

• MarketingMarketing• HRHR• TrainingTraining

• Conducted surveys and focus Conducted surveys and focus groups.groups.

• Content and structure developed Content and structure developed by by cross-function team: cross-function team:

• MarketingMarketing• HRHR• TrainingTraining

• Conducted surveys and focus Conducted surveys and focus groups.groups.



• Used representational group of Used representational group of colleagues to test site and colleagues to test site and develop training.develop training.

• Required all colleagues to attend Required all colleagues to attend training class for the new training class for the new Intranet.Intranet.

• After introduction, phased out After introduction, phased out the old site in stages.the old site in stages.

• Used representational group of Used representational group of colleagues to test site and colleagues to test site and develop training.develop training.

• Required all colleagues to attend Required all colleagues to attend training class for the new training class for the new Intranet.Intranet.

• After introduction, phased out After introduction, phased out the old site in stages.the old site in stages.


Lesson LearnedLesson LearnedLesson LearnedLesson Learned

• Give your employees Give your employees the tools and they will the tools and they will build what they need.build what they need.

• Be PATIENT!Be PATIENT!

• Give your employees Give your employees the tools and they will the tools and they will build what they need.build what they need.

• Be PATIENT!Be PATIENT!


Next StepsNext StepsNext StepsNext Steps

• Further navigational integration.Further navigational integration.

• Single sign-on.Single sign-on.

• Instant messaging, photo gallery, Instant messaging, photo gallery, directory.directory.

• Some content available via Some content available via Extranet.Extranet.

• Further navigational integration.Further navigational integration.

• Single sign-on.Single sign-on.

• Instant messaging, photo gallery, Instant messaging, photo gallery, directory.directory.

• Some content available via Some content available via Extranet.Extranet.


Questions?Questions?

Open Skepticism?Open Skepticism?

Questions?Questions?

Open Skepticism?Open Skepticism?


THANK YOUTHANK YOU

Jim CraigJim CraigVice President - MarketingVice President - Marketing

THANK YOUTHANK YOU

Jim CraigJim CraigVice President - MarketingVice President - Marketing

jim craig presentation

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