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1975 - Founded byTony Tan Caktiong1978 -Incorporatedas 100% Filipino-owned Company

1986 - OpenedInternational

Stores

1993 - +isted in

#$ilippine Stocks, c$ange

2004 - ,stablis$ed.ollibee Foundation

/CS 2 Inaugurates itscommissary in +aguna

1989 - Sales $it#$p 1 ' 3illion

marks 2000 4 )c5uired C$owking

2005 4 )c5uired ed ibbo

2010 4 )c5uired *0% o!6ang Inasal

1996 4 Sole !ranc$isee o!;eli France in #$il

1994 4 )c5uired &0% o!

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HUMAN RESOURCES: TRAINING AND DEVELOPM

OLLIBEE FOODS CORPORATION10-YR GEOGRAPHICAL SEGMENT REVENUE

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HUMAN RESOURCES: TRAINING AND DEVELOPM

OLLIBEE FOODS CORPORATION10-YR REVENUE PER BUSINESS SEGMENT

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HUMAN RESOURCES: TRAINING AND DEVELOPM

OLLIBEE FOODS CORPORATIONNO. OF STORES – JOLLIBEE VS. MCDONALDS

McDon !"#$ Jo!!%&'' G(o)*

Y' (+00, 7567 1185+00 7692 1429+00 7822 1527+00/ 7938 1639+00 8255 1804+00 8488 1882+010 8424 2316+011 8865 2472+01+ 9454 2627+012 9918 2764+01, 10345 2913

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HUMAN RESOURCES: TRAINING AND DEVELOPM

OLLIBEE FOODS CORPORATIONPRICE COMPARISON – JOLLIBEE VS. MCDONALDS

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HUMAN RESOURCES: TRAINING AND DEVELOPM

OLLIBEE FOODS CORPORATIONS3OT ANALYSIS

S TRENGTH4 Co5*'6%6%7' *(%c'4 Acc'$$%&%!%68 o9$6o('$4 F%n nc% ! S6 &%!%684 B( n" A5& $$ "o(4 COO :%!! &' 6;'n':

CEO4 A"7'(6%$'5'n6

n"&( n" n 5'4 Co!! &o( 6%on :.co

9o( '5*!o8''$4 Co5*'6%6%7' *(%c'

3 EA?NESS

4 3' <A"7'(6%$'5'n6

4 S!o: S'(7%c'4 Un;' !6;8 Foo"

M'n)

4 3' < P(o")c6D'7'!o*5'n6

4 M>6. o99( nc;%$'@

7'n6)('4 Un;' !6;8 Foo"

M'n)

O PPORTUNITIES4 3o($'n%n>6( c4 Inc(' $%n> no.O9

OF34 Inc(' $%n> GDP

4In6'(n 6%on !% 6%o

n4 G(o:%n> O)6

M (

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HUMAN RESOURCES: TRAINING AND DEVELOPMENT

OLLIBEE FOODS CORPORATIONBUSINESS MODEL

• Ope !"#$%& $'(SR)&

• *$$+M!%,'!-", e

• C$%" #.,"e+ 38/"$ "$"! GP '$ 10

e! &FOOD =SERVICE

• * !%- #% $' $ #.ee G $,p)(SR &"$ e-$%-ep"&

• C$%" #.,"e+ 61/"$ "$"! GP '$ 10

e! &

FRANCHISING • Le!&e& &"$ e

"e& "$#%+epe%+e%"' !%- #&ee&

• C$%" #.,"e+ 1/

"$ "$"! GP '$ 10e! &LEASING

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HUMAN RESOURCES: TRAINING AND DEVELOPMENT

OLLIBEE FOODS CORPORATIONORGANI ATION - CORPORATE

MANAGEMENT PRINCIPLES ON ORGANIZING

JOLLIBEEFOODSCORP.

Co(*o( 6'F)nc6%on$

Co(*o( 6'S'(7%c'$

P;%!%**%n'O*'( 6%on$

In6'(n 6%on !

O*'( 6%on$

S; ('"S'(7%c'$

Co55%$$8

Co(*o( 6'A)"%6

Finance

Legal

Human Resource

R&D

Glo al Real Es!a!e

Cor"# A$$airs

Ne!%or De'#

(uali!) Mg!#

In$orma!ion Mg!#

Su""l) C*ain

+olli ee

C*o% ing

Green%ic*

Re, Ri on

Mang Inasal

-urger .ing

C*ina

Nor!* America

/ie!nam

Sou!* Eas! an,Mi,,le Eas! Asia

Finance & Accoun!ingSer'ices

HR Ser'ices

Su""or! Ser'ices

Logis!ics 0 Pinnacle

Digi!al Ser'ices

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OLLIBEE FOODS CORPORATIONORGANI ATION – STORE OPERATIONS

MANAGEMENT PRINCIPLES ON ORGANIZING

J3S MANAGINGDIRECTOR

RESTAURANTMANAGER

ASSISTANTRESTAURANTMANAGER

CRE3

+OLLI-EE MCDONALDGENERAL

MANAGER

RESTAURANT MANAGER

1ST ASSISTANTMANAGER

+NDASSISTANTMANAGER

T

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OLLIBEE FOODS CORPORATIONORGANI ATION – COMPENSATION BENEFITS =

CULTURECOMPENSA

TION =BENEFITS

COMPENSATION =

BENEFITSTRAININGTRAINING

• Minimum 1age• Free Meal• Free 2ni$orm

3$orManagers onl)4

• Minimum 1age• Free Meal

• Ne% 5 6 %ee s

• Ne% 0 7 !o 8 ,a)s• Ham urger

2ni'ersi!) 5 $ormanagers9cor"ora!e

• F%o

• I*

$u

• OCom

• E• T

Le

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OLLIBEE FOODS CORPORATIONRECOMMENDATION

MANAGEMENT PRINCIPLES ON ORGANIZING

•

Im"ro'e !raining o$ s!ore "ersonnel on cus!omer ser'ice• Im"ro'e em"lo)ee sa!is$ac!ion

• -ac 5u" Plan !o su""or! o"era!ions ,uring em"lo)ee !urn5o'er

•

Ta" go'ernmen! "rograms $or !em"orar) em"lo)men! o$ s!u,en!s3s"ecial "rogram $or !*e em"lo)men! o$ s!u,en!4