leading the way in cloud technologies - cuna councils · salt lake city, ut • 95 branches in 5...
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Leading the way in Cloud Technologies
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Meet Your Speakers
Kelli BartczyszynSenior Mgr, IT Infrastructure + OpsBaxter Credit Union
Alex BarkerSVP/CIO Mountain America Credit Union
Ryon BrubakerVP of ITKemba Credit Union
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Cloud ConsiderationsAlex Barker, SVP/CIO Mountain America Credit Union
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About Mountain America CU
• HQ: Salt Lake City, UT• 95 branches in 5 states, +9 planned through 2019
• Core: Symitar• Assets: ~$8.2B • Members: ~900k• Employees: ~2300 (88 on Technology Team)• Datacenters: 2 (co-located—not owned by MACU)• Service Level Agreement (SLA) for Technology: 99.95% availability
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“Cloud” defined for this discussion
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Evaluating Cloud vs OnPrem
Evaluate Cloud vs On-prem whenever:• New solution is being introduced
• (MACU defaults to “Cloud”)
Or
• Existing Hardware, Software or OS needs a refresh• Examples:
• MACU’s Exchange 2010 > O365 Migration• Symitar Episys and CRM
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Considerations: Security
Factor Cloud On-Premise
Ability to manage Data Loss Prevention (DLP)(Routing email, limited DLP Support in Cloud—CASB)
Platform Secure (Reported security incidents in Cloud caused by misconfiguration rather than hacks)
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Considerations: System Availability and Maint
Factor Cloud On-Premise
Change control and maintenance windows
Highly scalable
Ongoing Maintenance (Patch Mgt, MS Exchange)
Highly available (AWS Regions, Load Balancing, Clustering)
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Considerations: Flexibility
Factor Cloud On-Premise
Ability to customize the application
Availability of new features
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Snapshot of our current hosting choices
Cloud On-Premise
Office 365 (SharePoint, OneDrive, email, Azure AD, Power B.I.)
Symitar Episys Core and related systems--(OpCon, Teller Capture, etc)
Workday (HR System) CRM
Online and Mobile Hosting Data Warehouse
ServiceNow (Support, Change Control, etc) DLP Solutions
DLP Solutions Most Windows Server Workloads
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Employee Considerations
• Get Buy-in• Shift from“Keeping the Lights On” to more meaningful work
• (Examples: Exchange Admins)
• Training• You may have to hire in the skills to manage your Cloud presence.
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The Future
Your next presenters, Kelly and Ryon, will talk about some of the things we’re considering. Their CU’s are ahead of the curve in our industry!
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Learnings of a Cloud Implementation
Presented by: Keli BartczyszynSr. Manager, Infrastructure & Operations
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BCU’s Cloud Environment
• Hosted in a public cloud• Running in 5 regions but end state is two
• Best practices and knowledge has matured• IaaS
• We are in year 2 of a 3 year physical data center migration roadmap• IaaS -> PaaS -> SaaS
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Architecture & Design
• Networking Considerations• Application Firewalls versus NSGs• Readdress the concept of production and disaster recovery data
centers• Applications and database management• Container management• Verify that your back-up solution is cloud enabled and is not cost
prohibitive.
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Implementation Learnings
• Not all virtualization is created equal – can your apps handle it?• Invest in a few tools: mapping, networking & application monitoring• DNS is your friend – IP addresses can and will change• We under estimated the role for networking and firewall support• Verify that your asset management & monitoring tools work as
desired. And then check again. And again.
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Challenges of a Hybrid Environment
• New skill sets and concepts for the technical team are needed• Server remediation• More versed in communication• Vendor Management
• Automation is necessary for deployment, maintenance, management• Managing multiple tools for the same function• Managing the expectation of the Finance and Accounting teams
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Next Up: Desktops
• Goal: Minimize the effort around the deployment and maintenance of our 1000 desktop environment spread across 57 locations
• Dual cloud environment: Citrix and BCU’s cloud• Only managing 7 golden images and published apps• Fresh desktops with every log-in• Currently in pilot; implementation starts early 2019
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Cloud StrategyKemba Credit Union, Inc.
Ryon BrubakerVP of IT
EASE; discuss migrating our on-premise core to Symitar hosted platform
VMware Cloud on AWS; discuss migrating our on-premise virtual servers to the Cloud / Hybrid
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EASE
• What is EASE? Symitar’s hosted (Cloud based) core platform.
…providing the CU with business continuity as well as allowing IT staff to work on projects, not patching the core and/or running two datacenters / maintaining hardware.
• How we sold the idea / why we did it (hint.. it was a want not a need)• Gotchas• Would we do it again?
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VMware Cloud on AWS
• What is VMware Cloud on AWS? VMware’s hosted (Cloud based) server virtualization platform utilizing AWS (Amazon Web Services) data centers.
…on-boarding Kemba’s Cloud first strategy utilizing VMware’s partnership with Amazon Web Services (AWS). Allows for hybrid solution to migrate / run our production (Virginia SDDC) and DR (Oregon SDDC) virtual machines (servers) in the Cloud.
• How we sold the idea / why we did it• Gotchas• Would we do it again?• Screenshots
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Linked on-prem and SDDC
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HCX Dashboard for replication(DR) and migration
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Replication to Cloud
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Thank You!