leading the way in cloud technologies - cuna councils · salt lake city, ut • 95 branches in 5...
TRANSCRIPT
Leading the way in Cloud Technologies
Meet Your Speakers
Kelli BartczyszynSenior Mgr, IT Infrastructure + OpsBaxter Credit Union
Alex BarkerSVP/CIO Mountain America Credit Union
Ryon BrubakerVP of ITKemba Credit Union
Cloud ConsiderationsAlex Barker, SVP/CIO Mountain America Credit Union
About Mountain America CU
• HQ: Salt Lake City, UT• 95 branches in 5 states, +9 planned through 2019
• Core: Symitar• Assets: ~$8.2B • Members: ~900k• Employees: ~2300 (88 on Technology Team)• Datacenters: 2 (co-located—not owned by MACU)• Service Level Agreement (SLA) for Technology: 99.95% availability
“Cloud” defined for this discussion
Evaluating Cloud vs OnPrem
Evaluate Cloud vs On-prem whenever:• New solution is being introduced
• (MACU defaults to “Cloud”)
Or
• Existing Hardware, Software or OS needs a refresh• Examples:
• MACU’s Exchange 2010 > O365 Migration• Symitar Episys and CRM
Considerations: Security
Factor Cloud On-Premise
Ability to manage Data Loss Prevention (DLP)(Routing email, limited DLP Support in Cloud—CASB)
Platform Secure (Reported security incidents in Cloud caused by misconfiguration rather than hacks)
Considerations: System Availability and Maint
Factor Cloud On-Premise
Change control and maintenance windows
Highly scalable
Ongoing Maintenance (Patch Mgt, MS Exchange)
Highly available (AWS Regions, Load Balancing, Clustering)
Considerations: Flexibility
Factor Cloud On-Premise
Ability to customize the application
Availability of new features
Snapshot of our current hosting choices
Cloud On-Premise
Office 365 (SharePoint, OneDrive, email, Azure AD, Power B.I.)
Symitar Episys Core and related systems--(OpCon, Teller Capture, etc)
Workday (HR System) CRM
Online and Mobile Hosting Data Warehouse
ServiceNow (Support, Change Control, etc) DLP Solutions
DLP Solutions Most Windows Server Workloads
Employee Considerations
• Get Buy-in• Shift from“Keeping the Lights On” to more meaningful work
• (Examples: Exchange Admins)
• Training• You may have to hire in the skills to manage your Cloud presence.
The Future
Your next presenters, Kelly and Ryon, will talk about some of the things we’re considering. Their CU’s are ahead of the curve in our industry!
Learnings of a Cloud Implementation
Presented by: Keli BartczyszynSr. Manager, Infrastructure & Operations
BCU’s Cloud Environment
• Hosted in a public cloud• Running in 5 regions but end state is two
• Best practices and knowledge has matured• IaaS
• We are in year 2 of a 3 year physical data center migration roadmap• IaaS -> PaaS -> SaaS
Architecture & Design
• Networking Considerations• Application Firewalls versus NSGs• Readdress the concept of production and disaster recovery data
centers• Applications and database management• Container management• Verify that your back-up solution is cloud enabled and is not cost
prohibitive.
Implementation Learnings
• Not all virtualization is created equal – can your apps handle it?• Invest in a few tools: mapping, networking & application monitoring• DNS is your friend – IP addresses can and will change• We under estimated the role for networking and firewall support• Verify that your asset management & monitoring tools work as
desired. And then check again. And again.
Challenges of a Hybrid Environment
• New skill sets and concepts for the technical team are needed• Server remediation• More versed in communication• Vendor Management
• Automation is necessary for deployment, maintenance, management• Managing multiple tools for the same function• Managing the expectation of the Finance and Accounting teams
Next Up: Desktops
• Goal: Minimize the effort around the deployment and maintenance of our 1000 desktop environment spread across 57 locations
• Dual cloud environment: Citrix and BCU’s cloud• Only managing 7 golden images and published apps• Fresh desktops with every log-in• Currently in pilot; implementation starts early 2019
Cloud StrategyKemba Credit Union, Inc.
Ryon BrubakerVP of IT
EASE; discuss migrating our on-premise core to Symitar hosted platform
VMware Cloud on AWS; discuss migrating our on-premise virtual servers to the Cloud / Hybrid
EASE
• What is EASE? Symitar’s hosted (Cloud based) core platform.
…providing the CU with business continuity as well as allowing IT staff to work on projects, not patching the core and/or running two datacenters / maintaining hardware.
• How we sold the idea / why we did it (hint.. it was a want not a need)• Gotchas• Would we do it again?
VMware Cloud on AWS
• What is VMware Cloud on AWS? VMware’s hosted (Cloud based) server virtualization platform utilizing AWS (Amazon Web Services) data centers.
…on-boarding Kemba’s Cloud first strategy utilizing VMware’s partnership with Amazon Web Services (AWS). Allows for hybrid solution to migrate / run our production (Virginia SDDC) and DR (Oregon SDDC) virtual machines (servers) in the Cloud.
• How we sold the idea / why we did it• Gotchas• Would we do it again?• Screenshots
Linked on-prem and SDDC
HCX Dashboard for replication(DR) and migration
Replication to Cloud
Thank You!