8/13/2019 Learning Organization - A Case Study

1/11

BMOM 5203

Assignment Question 2

Group Members: Aishah, AJ, Azi, Fendi

8/13/2019 Learning Organization - A Case Study

2/11

Question #2

Select a local organisationwhich you consider to be

a learning organisationand justify your reasons.Your discussion should

include, but is not limitedto, the following:

i) Organizational Structureii) Trainingiii) Performance Evaluation

8/13/2019 Learning Organization - A Case Study

3/11

Learning Organization - Definition

Learning organization isan organization wherepeople continually expand

their capacity to createresult they truly desire,

where new and expansivepatterns of thinking are

nurtured, where collectiveaspiration is set free, and

where people arecontinually learning to see

the whole together (Senge ,1990;3)

8/13/2019 Learning Organization - A Case Study

4/11

Learning Organization - 5 Features

Systems Thinking Shared Vision ChallengeMental Models

TeamLearning

PersonalMastery

8/13/2019 Learning Organization - A Case Study

5/11

The Company - Introduction

Vision & Values

- Simple- Trustworthy

- Creative

- Brave

About

Mobile phone operatorstarted in 1993 targeting

premium mobile users

8/13/2019 Learning Organization - A Case Study

6/11

The Company - Org. Structure

Maxis Communication Bhduses Matrix OrganizationStructure.

Free flow of information

horizontally and vertically.Maxis implements Maxis

Academy.Realigning resources

draw up consencus with

unions on goals andstrategy .

Effective networking andteamwork

8/13/2019 Learning Organization - A Case Study

7/11

The Company - Training

Instilling the continuous learningculture.

Maxis Academy was created in

2003

Reigniting "Learning on DemandProgram" in 2011 by promoting

e-learning.

Promotes self-learning culture.

Mandatory to attend team

building organize by each

departments.

8/13/2019 Learning Organization - A Case Study

8/11

The Company - Performance Evaluation

Require minimum 30 hoursof learning with 10 hours

specifically spent though

online learning.

Personal discussion with

immediate superior annually on

performance evaluation.

8/13/2019 Learning Organization - A Case Study

9/11

The Company - Social Networking

Sharing information via twitter, blogspot and podcast to all

personnel.

Utilize Facebook page to promote Maxis Academy learning

activities.

8/13/2019 Learning Organization - A Case Study

10/11

Question & Answer

8/13/2019 Learning Organization - A Case Study

11/11