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>8,000 active installations

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128 Service Desks

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JSD Price

Mobile Client

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IT Service Management (ITSM)

HelpDesk / IncidentSLA

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Knowledge Base

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External or Internal?

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Colleagues

Customer Satisfaction

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Timesheet

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Escalation

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Automation

One POP3 = One issuetype

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Feedback

Reporter

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SLALinksTime SpentOther IssuesTransitions

Attachments

https://jira.atlassian.com/browse/JSD-43

Channels

HelpDesk for JIRA

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JSD +/-

Free CustomersKnowledge BaseCustomer Portal

SLAMobile Client

Expensive AgentsConfluenceCRM + HelpDeskITSMMobile Agent

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