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  • L.M. Kohn & Company

    Registered Representative Manual

  • Table of Contents Introduction ................................................................................................................................................... 6

    Address Changes .......................................................................................................................................... 11

    Annual Compliance Meeting ....................................................................................................................... 12

    Arbitration: Forms U4 .................................................................................................................................. 13

    Books and Records Maintenance ................................................................................................................ 14

    California Consumer Privacy Act.................................................................................................................. 15

    Certificates of Deposit ................................................................................................................................. 17

    Change of Ownership .................................................................................................................................. 19

    Code of Ethics .............................................................................................................................................. 20

    Cold Calling/Telemarketing ......................................................................................................................... 22

    Communications with the Public: FINRA Rule 2210 and 2212-2216 .......................................................... 27

    Communications with the Public: Recommendations (Rules 2111 and 2210) ........................................... 32

    Compliance .................................................................................................................................................. 35

    Consolidated Statements............................................................................................................................. 36

    Continuing Education Program .................................................................................................................... 37

    Customer Accounts ...................................................................................................................................... 39

    Customer Accounts: Consolidated Financial Account Reports .................................................................. 43

    Customer Age .............................................................................................................................................. 45

    Customer Agreement Arbitration Clause .................................................................................................... 46

    Customer Complaints .................................................................................................................................. 47

    Customer Funds/Securities .......................................................................................................................... 48

    Customer Mail Retention ............................................................................................................................ 49

    Cybersecurity ............................................................................................................................................... 50

    Cybersecurity: Managing Threats Against Our IT Systems ......................................................................... 51

    Debt Securities ............................................................................................................................................. 52

    Discretionary Accounts ................................................................................................................................ 53

    Employee Accounts ..................................................................................................................................... 54

    Error Accounts ............................................................................................................................................. 55

    Exchange Traded Funds / Exchange Traded Notes Levervaged / Inverse ................................................... 56

    Fair Prices and Commissions ....................................................................................................................... 57

  • False or Artificial Entries .............................................................................................................................. 58

    Financial Institutions Networking ................................................................................................................ 59

    FINRA Website ............................................................................................................................................. 61

    Front Running/Trading Ahead ..................................................................................................................... 62

    General Overview/Securities Transactions ................................................................................................. 63

    Gifts and Gratuities ...................................................................................................................................... 64

    Government Securities ................................................................................................................................ 66

    High Yield Investments ................................................................................................................................ 67

    Identity Theft Prevention - Safeguarding Customer Information ............................................................... 68

    Initial Equity Public Offerings: Restrictions on the Purchase and Sale ....................................................... 69

    Insider Trading ............................................................................................................................................. 81

    Investment Advisory Programs.................................................................................................................... 82

    IRA Rollovers ................................................................................................................................................ 83

    Know Your Customer: Retail ........................................................................................................................ 84

    Legal Proceedings and Investigations .......................................................................................................... 90

    Letterhead and Business Cards .................................................................................................................... 91

    Limited Partnerships .................................................................................................................................... 94

    Liquefied Home Equity Recommendations ................................................................................................. 95

    Loans Between Registered Persons and Customers ................................................................................... 96

    Lost Stockholders ......................................................................................................................................... 97

    Margin Accounts .......................................................................................................................................... 98

    Market Manipulation ................................................................................................................................... 99

    Mergers and Acquisitions .......................................................................................................................... 100

    Money Laundering Detection and Deterrence .......................................................................................... 101

    Municipal Securities (including 529 College Savings Plans) ...................................................................... 107

    Mutual Funds ............................................................................................................................................. 111

    Non-Conventional Investments (NCIs) ...................................................................................................... 121

    Options ....................................................................................................................................................... 123

    Order Errors/Trade Corrections ................................................................................................................. 124

    Order Tickets/Investor Questionnaires/Subscription Agreements/Applications ..................................... 125

    Outside Business Activities ........................................................................................................................ 126

    Penny Stocks .............................................................................................................................................. 127

  • Perfor

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