managed print services business case
DESCRIPTION
Managed Print ServicesTRANSCRIPT
Is your Enterprise
Print Intelligent?
Do you know how much your company’s output
devices* are really costing you?
* Printers, Scanners, Fax machines, Copiers, MFD’s
Enterprises : Typical Print Scenario
• Multiple Printer Brands - Multiple Hardware Vendors– E.g. HP, Canon, Samsung, Epson, Xerox, Lexmark, Brothers
• Multiple Service Dealers– Consumable (Toner, Cartridges) suppliers
– Annual Maintenance Service providers
– Multiple Invoices
– Managing Multiple Relationships
• De-centralized Ordering– Mismatch between Demand and Supply
– “Excess Inventory” or “Out of toner” situations
– Irrational ordering with no control on costs
• Aging Fleet of Printers, Copiers, etc.– Slow speed, high energy consumption, high per page cost
Output Devices represent a significant annual expenditure – 5% of the
typical IT budget and between 2-3% of the Company’s annual revenue*
* Source : Gartner
WHAT IF?
What would it mean for your business if you could– Reduce your CAPEX to “Zero” and Opex by at least 30% for all your
Output devices?– Have a Pay-as-you use service?– Make all your hidden costs transparent?– Reduce multiple Vendors to a single vendor for Hardware, AMC and
consumables?– Remotely track all your output devices across the Enterprise and
across all geographies?– Get real time data on the Print output of all devices in all locations?– Flexibly align your Printer Fleet with your business needs?– Maximize the efficiency of your printer fleet regardless of
manufacture?– Enforce print policies?– Reduce Carbon Footprint?
You Can -
with
PRiNTelligent Print Management Program (PMP)
The road to PRiNTelligence ……
Intelligent discovery
– Install our State-of-the-Art Web based Device Tracking Software on your Network
– The software tracks almost 95% of all Printer Brands and Models– Software can be installed on any client machine on your LAN– For Printers installed on a USB port, the software can be installed
on the client machine.– The Software gives complete details of Printer Model no, Serial No,
IP address, Page Count– It can detect Toner levels and give alerts at pre-determined toner
levels– You can view the data real time from any location using a simple
Net connection.– Our solution helps to identify the Total Cost of Ownership (TCO) of
all dvices
Intelligent Fleet Management
– Based on the data collected by our software, we can give you a Print Assessment.
– Identify under-utilized or over-utilized printers– Rationalize the Printer fleet by moving around printers for optimal
use.– Understand user print behavior– Accurately predict print cost for each printer– Do a complete Health check-up of all Output devices– Recommend and replace aging, slow speed, energy guzzling
printers with high-speed, energy efficient and low Per Page Cost printers
– Recommend and replace multiple Inkjets and Laserjets with MFD’s to free up valuable real estate.
– Bring all devices under One Contract – One Invoice- One Vendor
Reduce Operating Costs
– Replacing expensive OEM Toners and cartridges with Remanufactured & Recycled Toners and Cartridges
– Quality & Yield with Remanufactured cartridges remain unchanged.
– Reduce consumable costs by a minimum of 30%
– Using recycled toners saves fuel and reduces “landfill”
– Benefit society by reducing the Carbon footprint.
– AMC can be covered within the cost of consumables delivering 30% to 40% reduction in normal AMC costs
Rationalize ordering
– Use our Web based eProcurement Solution www.Click4Cartridge. com to order online and track orders
– All order requests from multiple locations need Admin approval.
– Control irrational ordering.
– Track every order status online.
– Reduce “Excess inventory” and “Out of Toner” situations
– Our Print Tracking Software generates Toner level alerts ensuring “Just-in-time” deliveries.
– Generate real time MIS reports by Printer or User for orders
Helpdesk
– If your fleet is large, we can set up a Helpdesk within your facility for trouble shooting Printer issues across the Enterprises
– In case of issues not being resolved on phone, engineers would do site visits within 48/72 hours.
– Coverage : 1000+ locations in India
– All Defective Parts (Except specified otherwise) will be replaced at no cost to you if it is under Contract.
– Unreparable devices will be replaced at no cost to you and brought under a 3 year contract.
– Free up your valuable IT resource dedicated to Printer troubleshooting
One-Stop Solution
– Collapse all costs (Hardware, Print Tracking, Consumables, AMC, Servicing) into a single Per-page cost
– Reduce multiple Vendors to a single Vendor : Cartridge Junction
– Reduce time and effort to manage multiple relationships
– Get a single Invoice for all devices, all locations reducing backoffice time/effort
– Protect yourself from cost increases (Printers/Consumables) by entering into 3-5 year contracts at current rates
– Say goodbye to obsolescence as all Printers get replaced at the end of the 3 year contract with latest printers. At no cost to you.
– Improve user satisfaction and experience.
PRiNTelligent. . . . In a nutshell
CUSTOMER CASE STUDIES
Client : MNC Bank
Pain Solution Gain
De-centralized Ordering from multi locations
eProcurement Solution Click4Cartridge implemented
All User requests need Admin approval
No track by Admin on procurement
User-wise & Printer-wise order reports
Tight control over orders
Huge Consumable cost Replace OEM with Reman cartridges
Reduced consumable cost by 40%
Demand-supply mismatch Real time order tracking and same day dispatch
Just-in-time supplies
Out-of Toner or Excess Inventory situations
Order projection based on historic data
Inventory rationalization
Client : MNC Bank
Key achievements
• No out of stock or excess inventory situations
• Zero rejections till date
• Delivery Lead time : Same day to 48 hours
• Reduced Carbon Footprint
• Bank showcases this as a good Corporate Social Social Initiative
Client : Large Retail Chain• Scenario
– Stores in 40 locations in India
– 8 to 10 locations being added in 2010
– AMC was outsourced at a huge cost (12% of Printer Cost)
– De-centralized Buying of OEM cartridges
– Over 120 HP printers with different toner models
– Different toner prices in different states
– Print volume : 1.2 to 1.4 million pages a month
• Problem
– Huge cost of consumables & AMC
– Ordering was de-centralized with no effective control over users
– Admin had no track on the amount of Toners users were ordering
– There was constant mismatch between order and delivery leading to “Out of Toner” or “Excess Stock” situations
Client : Large Retail Chain• Solution
– Single per page cost for all 120 printers in all 40 locations with AMC cost in-built
– Print Tracking Solution implemented within 48 hours with Toner alerts
– eProcurement system www.click4cartridge.com was configured to allow online toner ordering.
– Helpdesk set up at Head Office
– Within 5 days of “Go live” Toners with capacity of 2.3 million pages (2 months print output) were dispatched to all 40 locations.
Client : Large Retail Chain• Key achievements:
– Printing costs are down by 40% due to Recycled/Remanufactured cartridges
– AMC costs now covered within consumable costs
– Total control over orders by users
– Real time info on deliveries
– MIS reports available user-wise, printer-wise
– Production pre-planned based on consumption pattern
– New printers in the 8-10 locations coming up will not have any Capex.
Large Insurance Company• Scenario
– Offices in over 400 locations in India
– Total Printer fleet size : 1250
– Buying only mix of OEM and Reman cartridges
– Multiple vendors in multiple states
• Problem– Dealing with too many vendors
– The client wants Vendors who can provide Pan India Service and Supplies
– No tracking of printing across printers
– Quality issues with existing vendors
– Ordering was de-centralized with no effective control over users
– Admin had no track on the amount of Toners users were ordering
Large Insurance Company
• Solution
– Our Web-based eProcurement System www.Click4Cartridge.com was set up to aggregate orders and put an approval system in place.
– Print Tracking Software was installed to track printing
– AMC covered in the cost of the Toner
– SLA signed with Escalation Matrix to resolve printer issues within 72 hours
– Tied up with Logistics company for dispatches to remote locations in India
To add PRiNTelligence to your Enterprise contact:
Cartridge Junction (India) Pvt. LtdPhone: +91 22 67109705/67476748
Mobile : 09619090910/09820084423
Fax: + 91 22 67109723
Email: [email protected]
www.cartridgejunction.com