managing and motivating generation y

8/4/2019 Managing and Motivating Generation y

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Managing & MotivatingGeneration Y

Myra GoldenMyra Golden Seminars

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Managing & Motivating

Generation Y

Myra GoldenMyra Golden SeminarsIntroduction & Overview


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These kids today dont have

any concept of loyalty.

They want it all their firstweek on the job.


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They have no respect for

experience or authority.

They dont show up for

work on time, or not at all.


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They are slackers.

They are not committed

to me, the job, or the

company.


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So I told my boss, If youre

looking for loyalty, buy a

dog.

I have a new rule. I will notattend meetings that start

after 5pm. I have a life.


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If I hear We tried that in

87 one more time, Ill hurl

in his wrinkly old face.

My, Myits Generation Y!

We resemble our

times more than weresemble our

parents.


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Managing & MotivatingGeneration Y

Myra GoldenMyra Golden SeminarsGetting to know Generation Y

Latch-keykids


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50% haddivorcedparents

Watched

parentswork longand hard


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Parentswere guilty

& work

obsessed

Given the

vote oneverything


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Saw apresident

lie

Watched agreat deal ofviolence


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They were shaped bydifferent times

Who Is Generation Y

Born between

1980 - 2000

(28 and younger)


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According to Dr. Barbara Moses

Gen Y were raised by guilty, work-

obsessed helicopter parents who made

their kids feelings and success their

hobby, worshipped at the altar of

promoting self-esteem and tried to

make up for the lack of time spent withthem by lavishing them with travel

experiences, clothes, and electronic toys.

As kids, Yers were told they were brilliant

because they could program the VCR.

They were given the vote on everything -

vacation choice, the color of the familycar. Its not surprising they believe their

feelings matter, that they should feel good

about their work, and should be able

express themselves.


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Some facts about Generation Y

78 m illion people

Most ethnically diversegeneration ever

75% of their time spent

in structured activities Nurtured and pampered

Generation Y

They've arrived atwork with a newattitude


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What you need to know about

Generation Y

Dont expect to stay in ajob too long

Believe in their own selfworth

Expect constant

recognition andfeedback

What you need to know about

Generation Y

Comfort w ithtechnology

Work/ life balance is nota buzz word

Wont express ambitionthe way you do


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About Generation Y

Focus on children &family

Scheduled, structuredlives

Connected

Inclusive

Civic minded

Goal oriented

Have never known a world

without

Cell phones

Fax & answering machine

Cable

Laptops

Walkmans

Nintendo

AIDS

CNN

Kids kil l ing kids


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Gen Y Doesnt Remember ET

Jordache

Who shot J .R.?

Pac Man

Leave it to Beaverfamilies

When every boy wantedto be O.J.

Records/ record players

Getting to Know Y

Not overly concerned about future

Fear of living poorly greater thanfear of death

Violence is an acceptable opt ion Used to instant everything

Self expression above self control

Feel entitled U O Me


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Common Tendencies of Gen Y

Impatient

Disengaged

Disrespectful

Image driven

Blunt & expressive Skeptical

Common Tendencies of Gen Y

Adaptable

Innovative

Efficient

Resilient

Tolerant

Committed


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What Yers need from you

Fair and direct

Engaged in theirprofessionaldevelopment

Training in people skills

Training to increasetheir marketability

2 Warnings

1. Avoid anything whichresembles authority or

paternalism2. Dont expect them to be

like you when you weretheir age


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How to get Gen Y on your side, or

in any event, not against you

Let them know w hatthey do matters

Give them a vision



Tell them the truth

Explain the why

Learn their language


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Look for rewardingopportunities

Praise them publicly

Make the workplace fun

Model behavior

Be specific and explicit

Explain why

Communicate in a vivid andcompelling w ay

How to Give Yers Instructions and

Them Act On It


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6 Things You Can Do to Bring

Yers Into Your Circle

1. Be available, but givethem room

2. Tell them the w hy

3. Let them be problem

solvers

6 Things You Can Do to Bring

Yers Into Your Circle

4. Provide a l ife-workbalance workplace

5. Dont be authoritat iveor paternal

6. Encourage them


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Stop Battling with Your Yers

Treat them w ithsensitivity

Dont assume they areadversarial

Throw out controlmanagement

7 Ways to Create Motivating

Environment

1. Let them w ork in theirnatural habitat(technically speaking)

2. Use thei r t imeefficiently

3. Provide immediatelygratifying rewards


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7 Ways to Create Motivating

Environment

4. Give feedbackfrequently

5. Promote balance

6. Let them mult i-task

7. Take advantage oftheir team affinity

El Cheapo Ways to Motivate Yers

Pass the leadership hat

around Create a fun budget

Get rid of sick time


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MBWA

Your cube isnot yourworkbench

Getting from behind your desk

Schedule time

Ask Yers how you can

help

Do what SWA does!

Meet w ith otherdepartments


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Getting from behind your desk

Hold staff meetings

Mentor employees

Hold quality circles

Communicating with Yers

Use technology

Lively and varied

Must be active and

interactive Group discussions

Use humor

Be entertaining

Use games, art or music


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Where Managers Go Wrong With

Generation Y

Using Gen X approaches

Not meeting their highexpectations

Discounting their ideasfor lack of experience

Allow ing negativity Feeling threatened by

technical know -how

Generation Y-Friendly

Management

n Collegial, egalitarianenvironment

n Frequent feedback

n Formal mentoringprograms

n Think short-term


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Management

n Skill development toenable rapidadvancement

n Tolerance of ALL typesof diversity

n Roll up your sleeves

n Fun at work

n Casual, friendly


Management

n Up-to-date technology

n High level of freedom

n

Choices and control ofwork environment,schedule, and benefits

n Delegate and get outof the way

managing and motivating generation y

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