marketng 3500 marketing communications iii sem1 2011(1)
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1.2 COURSE STAFFName: Dr Steve Goodman
Location: Room 10.09 Nexus 10 Building
Telephone: 8303 7044email: [email protected] Website:
www.myuni.adelaide.edu.au
Consultation Time: Wednesday 2pm-4pm
Tutors: Teagan AltschwagerSteve MachinNick Takos
Contact details and consultation timesto be
distributed in the first tutorial
1.3 COURSE TIMETABLELectures: Thursday 9.10am to 11am
Horace Lamb, 2022, Horace Lamb Lecture Theatre
Plus one hour tutorial
The full timetable of all activities for this course can be accessed from the Course Plannerat http://access.adelaide.edu.au/courses/search.asp?year=2010
2. LEARNING OBJECTIVES2.1COURSE LEARNING OBJECTIVES
By the end of this course students should be able to:
1. Quickly understand a company and its marketing communications activities2. Present a brief verbal presentation (tutorial discussion)
3. Thoroughly describe a range of media and methods available to marketers
4. Develop a clearly thought out Communications Audit
5. Clearly argue a point of view regarding marketing communications
6. Demonstrate a comprehensive understanding of Marketing Communications theories andconcepts
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7. Show that youre thinking like a marketer
2.2UNIVERSITY GRADUATE ATTRIBUTE(S)This course will provide students with an opportunity to develop the Graduate Attribute(s)
specified below:UNIVERSITY GRADUATE ATTRIBUTE COURSE LEARNING
OBJECTIVE(S)Knowledge and understanding of the content andtechniques of a chosen discipline at advanced levels thatare internationally recognised.
3, 4, 7
The ability to locate, analyse, evaluate and synthesiseinformation from a wide variety of sources in a planned andtimely manner.
5, 6
An ability to apply effective, creative and innovativesolutions, both independently and cooperatively, to current
and future problems.
1, 2
3. LEARNING RESOURCES3.1REQUIRED RESOURCES
Belch, Belch, Kerr and Powell, (2009) Advertising and Promotion: An Integrated MarketingCommunication Perspective, McGraw-Hill, Sydney
Other books referred to in the course are:Chitty, W. Barker, N and Shimp, T. Integrated Marketing Communications Second Edition,Cengage Learning. Australia, Melbourne (2009)
Duncan, T. IMC, using advertising and promotion to build brands, International Edition,Irwin McGraw-Hill. Australia, Sydney (2003)
Rix, Buss & Herford. Selling, a consultative approach, 2nd Edition, Irwin McGraw-Hill.Australia, Sydney. (2001)
Wells, Burnett & Moriarty. Advertising principles and practices, 6th Edition, Prentice Hall.Australia, Melbourne. (2003)
3.2RECOMMENDED RESOURCESOver the next 4 months you will be surrounded by Marketing Communications some ofthe best resources for learning and thinking you have will be in the way you pay attentionto the marketing communication that is around you. Think about what you see on TV, theweb, read in papers and hear on the radio. Relate it to what you are talking about intutorials and lectures and youll enhance your learning. In addition, more formal resourcescan be found in the way of-
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www.adelaide.edu.au/professions/hub/ug/generic_course_information2011.pdf
4.3LEARNING ACTIVITIES SUMMARYW Topic Reading Tutorial Work
1 3Mar
y Intro to MarketingCommunications
y Integrated MarketingCommunications
Ch 1
Ch 2Group Presentationseach week in Tutorials
2 10Mar
y Social & Ethical Aspects ofMarketing
Communicationsy The Communication
Process
Ch 3
Ch 4
3 17Mar
y Consumer Insight forMarketingCommunications
y Branding
Ch 5
Ch 6
Tutorials Start
Case Coke Zero, p86-89Qstns 1-5
4 24Mar
y Planning for IMC
y Objectives and Budgets
Ch 7Ch 8
Case Rip Curl, p183-185Qstns 1-5
5 31Mar
y Media Choices
y Broadcast Media
ASSIGNMENT 1 DUE Friday 1st April
Ch 11
Wells, Moriarty & Burnett (2006),Advertising Principles andPractice, p.241-267 (with coursepack), Pearson-Prentice Hall,Sydney
Ch 7 p219 Qstns 2 & 4Ch 8 p264 Qstns 1,3 & 10
6 7Apr
y Print & Support Media Chitty, Barker & Shimp (2008),Integrated MarketingCommunications, p.212-241 (withcourse pack), Cengage Learning,
Victoria
Ch 11 p413 Qstns 1,3,4,8& 9
7 14Apr
y Message Strategy &Execution
Ch 9No Tutorials Internship
Work (see last page)
Mid-Semester Break
8 5May
y Online Social Media
Guest Lecturer
Case Technology One,p186Qstns 1-5
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Dr Cullen Habel9 12
May
y Media & Contact Strategy
y Public Relations
Ch10 Case Montana, p 453Qstns p.455 - 1 & 2p.477 1 & 4
10 19
May
y Direct & Interactive
MarketingASSIGNMENT 2 DUE
Monday16th May
Ch 13
Ch 14
Ch 9, p310 Qstns 1,5 & 9
Ch 10, p.352 Qstns 1 & 2
11 26May
y Sales Promotion
y Personal Selling
Ch 15Ch 16
Ch 13, p.497 Qstns 5 & 6Ch 14, p.527 Qstns 1,2 & 4
12 2Jun
y Measuring IMC Ch 12 Case Virgin p.601-603Qstns 1-5
5. ASSESSMENTThe Universitys policy on Assessment for Coursework Programs is based on the followingfive principles: 1) assessment must encourage and reinforce learning; 2) assessment mustmeasure achievement of the stated learning objectives; 3) assessment must enable robustand fair judgements about student performance; 4) assessment practices must be fair andequitable to students and give them the opportunity to demonstrate what they havelearned; and 5) assessment must maintain academic standards (see:http://www.adelaide.edu.au/policies/700/)
5.1ASSESSMENT SUMMARYAssessment Due Date and
timeWeighting Related Learning Outcome
Tutorial
Participation &Discussion
Throughout 10 %y Show that youre thinking like a marketer
y Present a brief verbal presentation
AdvertisementPresentation &
Discussion(Group)
Throughout 10%y Show that youre thinking like a marketer
y Present a brief verbal presentation
Assignment 1(Individual): MediaAudit
4pm Friday1st April1sSafeAssign-MyUni
15% y Quickly understand a company and itsmarketing communications activities
y Thoroughly describe a range of media andmethods available to marketers
Assignment 2
(Individual):Essay
4pm Monday
16th MaySafeAssign -MyUni
25%y Clearly argue a point of view regarding
Marketing Communications
y Demonstrate a comprehensive understanding
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of Marketing Communications theories andconcepts
Final Exam
3 hours
Closed book
No Dictionaries
Calculator Allowed
40%y Demonstrate a comprehensive understanding
of Marketing Communications theories andconcepts
y Show that youre thinking like a marketer
5.2ASSESSMENT DETAILThe assessment components are as follows
y Tutorial Participation and Discussion 10%
Tutorial Participation and Discussion
Case studies and questions have been assigned to each tutorial to develop the learningfrom previous sessions. You are expected to be able to take part in the discussion andcontribute to the group learning. This is not a mark for attendance it is for participationand discussion. Tutors will nominate students to make brief opening remarks in relation toeach question.
y Advertisement Presentation and Discussion 10%
In Groups 2-3 in Tutorials
In the first tutorial, the tutor will form you into groups of 2 or 3 and then assign each groupto a tutorial week. At the commencement of each tutorial the assigned group will give a 10minute presentation on an advertisement/communication campaign they have observed.You will need to detail your groups thoughts on
-Target Market/Objective-Media used-Strengths and Weaknesses of the ad/campaign
-message used, media used, overall
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-How well you think the objective was achievedThe tutorial group will then discuss your presentation and give you feedback on their viewsof the ad/communication presented.
y Assignment 1 15%
Due Date: 4.30 pm on 1st April- submit via MyUni - Assessments
A Media Audit
Individual work, word limit indication: 1000words
This should be a fun learning exercise. I want you to pick a company or product thathas been advertised very heavily here in Adelaide, across a range of media.
First, give me some background on your company / product. What it is, the customerneed it fulfils, and a description of the customers it serves. Then tell me about three ofthe media they are using, in broad terms these may be one of:
TELEVISION
RADIO
MAGAZINE
NEWSPAPER
WEB BASED
PUBLIC RELATIONS
SPONSORSHIP
Any number of others
Be careful not to ignore the MINOR types of media. For some companies the smallmedia is VERY, VERY important. Think of Clipsal or Red Bull with sponsorship orCarlton United with viral, or even Coke with sales promotion (those huge supermarketends).For each of the three media you choose, do a quick discussion of the strengths andweaknesses of the media, critically present the ads (youtube URLS, other URLs, screenshots, photos, verbatim descriptions of radio ads etc) and then tell me what theyachieved.Write a conclusion of some sort that lets me know your paper has finished, and addyour reference list.
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Assessment Criteria Marking Rubric
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y Assignment 2 25%
Due Date: 4.30 pm on 16th May submit via MyUni Assessment
Essay Indicative word count 2000 words
Todays media environment has changed so much that traditional approaches toadvertising are no longer as effective as they once were.
Discuss this statement in relation to the rise of new media, new approaches and integratedmarketing communications. What impact does it have on todays marketers?
You need to draw on academic theory (ie journals) to substantiate your arguments.
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y Final Exam 40 %
There will be a 3 hour exam in the June Examination period
5.3SUBMISSIONAssignment 1 & 2 are to be submitted using SafeAssign a new feature of MyUni. You willfind this on the assignments tab of the Course WebPage.
You are also required to submit a hard copy with a signed coversheet and plagiarismdeclaration
Retain a copy of each submission
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Assignment Guidelines including Referencing DetailsA copy of the Postgraduate Programs: Communication Skills Guide will have been given toyou at the beginning of your program. This guide will assist you structure yourassignments. A copy of the guide can also be downloaded fromhttp://www.business.adelaide.edu.au/current/mba/download/2009MBACommSkillsGuide.pd
f
This publication also provides guidelines on a range of other important communicationskills including writing essays and management reports, making oral presentations etc.In preparing any written piece of assessment for your postgraduate studies it is importantto draw on the relevant literature to support critical analysis. Also essential is to referencethe literature used. Correct referencing is important because it identifies the source of theideas and arguments that you present, and sometimes the source of the actual words youuse, and helps to avoid the problem of plagiarism. (Further information on plagiarism isprovided later in this course outline.)The Harvard system is widely used in the Business School. Guidelines for the use of this
style of referencing can be found in the Communication Skills Guide.
Further assistance with referencing is available from the Facultys Learning SupportAdvisors. The contact details are provided on page 6 of the Communication Skills Guide.
Late Assignment SubmissionStudents are expected to submit their work by the due date to maintain a fair and equitablesystem. Extensions will generally only be given for medical or other serious reasons. Allrequests for extensions must be emailed to the lecturer in charge of the course before thedue date. Each request will be assessed on its merits. A late assignment (without priorarrangement) will be penalised by a 5% mark reduction for each day that it is late.
Return of Assignments
Lecturers aim to mark and return assignments to students within two (2) weeks of the duedate with written feedback. Students are responsible for collecting their markedassignments from either their tutorials or lectures. If assignments arent collected after two(2) weeks, the assignments will be available at the Student Hub for two (2) weeks. Theremaining assignments will only be posted out to the students, if the correct mailingaddresses are on the assignments.
5.4COURSE GRADINGGrades for your performance in this course will be awarded in accordance with thefollowing scheme: MS8
MS8
Grade Mark Description
HD 85-100 HighDistinction
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D 75-84 DistinctionC 65-74 Credit
P 50-64 Pass
F 0-49 Fail
Further details of the grades/results can be obtained from:
http://www.adelaide.edu.au/student/exams/results.htmlGrade Descriptors are available which provide a general guide to the standard of work thatis expected at each grade level (see: http://www.adelaide.edu.au/policies/700/ )FREE TEXT ENTRY: If applicable, areas with School- or Discipline-contextualised GradeDescriptors must add this information
Final results for this course will be made available through Access Adelaide(https://access.adelaide.edu.au/sa/login.asp)
6. STUDENT FEEDBACKThe University places a high priority on approaches to learning and teaching that enhancethe student experience. Feedback is sought from students in a variety of ways includingon-going engagement with staff, the use of online discussion boards and the use ofStudent Experience of Learning and Teaching (SELT) surveys as well as CEQ surveys andProgram reviews.
SELTs are an important source of information to inform individual teaching practice,decisions about teaching duties, and course and program curriculum design. They enablethe University to assess how effectively its learning environments and teaching practicesfacilitate student engagement and learning outcomes. Under the current SELT Policy(http://www.adelaide.edu.au/policies/101/), course SELTs are mandated and must beconducted at least once every 2 years. Feedback on issues raised through course SELTsurveys is made available to enrolled students through various resources (e.g. MyUni). Inaddition aggregated course SELT data can be found at:http://www.adelaide.edu.au/clpd/selt/aggregates
7. STUDENT SUPPORT
Academic
Support
Maths, writing
and speakingskills
http://www.adelaide.edu.au/clpd/students
CounsellingService
Personalcounselling forissues affectingstudy
http://www.adelaide.edu.au/counselling_centre
InternationalStudent Care
Ongoing support http://www.international.adelaide.edu.au/support/isc
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Student Care Advocacy,confidentialcounselling,welfare supportand advice
http://www.auu.org.au/site/page.cfm?u=69
Students with a
Disability
Alternative
academicarrangements
http://www.adelaide.edu.au/disability
AlternativeExaminationArrangementsPolicy
http://www.adelaide.edu.au/policies/63
ReasonableAdjustments toTeaching &Assessment forStudents with a
Disability Policy
http://www.adelaide.edu.au/policies/64
Occupational Health and Safety ArrangementsThe School is committed to upholding the Universitys Policy on Occupational Health andSafety (OH&S). All staff and students have a legal responsibility to act in the interests ofthemselves and others with respect to OH&S. To assist us, and to comply with yourresponsibilities, you are required to become informed about emergency evacuationprocedures and the evacuation areas for the classes you attend.
Evacuation ProceduresStaff and students must leave the building via the fire stairs once the notice to evacuate
has been given. The lifts should not be used. Those experiencing difficulties leaving thebuilding should notify the floor warden. Staff and students may return to the building onlyafter the Warden has granted permission.
Medical Emergencies & First Aid In a life threatening situation only please telephone 83035444.
Representatives and OfficersFirst Aid officers are trained to deal with first aid situations. School Safety Officersrepresent the Head of School in OH&S matters. The elected OH&S Representative canrepresent staff and students in OH&S issues.
Accident and Incident ReportingOH&S legislation demands that all accidents and near-miss incidents be reported to theSchool Manager or Head of School. In the event of an accident or incident the personinvolved, and their supervisor, must complete an Accident/Incident Report andInvestigation Form, within 48 hours of the accident/incident. A copy of the completed formis to be forwarded to the OH&S Safety Officer. Copies of the form are available from theOH&S Representative or Safety Officer. For further assistance please contact the MBAfront office.
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8. POLICIES & GUIDELINES
This section contains links to relevant assessment-related policies and guidelines. AllUniversity Policies can be obtained from: http://www.adelaide.edu.au/policiesAcademic Honesty and AssessmentObligations for Coursework Studentspolicy and Academic DishonestyProcedures
http://www.adelaide.edu.au/policies/230/
Assessment for Coursework Programs http://www.adelaide.edu.au/policies/700/
Copyright http://www.adelaide.edu.au/policies/2643/
Examinations http://www.adelaide.edu.au/policies/465/
Student Grievance Resolution Process http://www.adelaide.edu.au/student/grievance/
Unsatisfactory Academic Progress byCoursework Students
http://www.adelaide.edu.au/policies/1803/
Academic Honesty and AssessmentObligations for Coursework Studentspolicy and Academic DishonestyProcedures
http://www.adelaide.edu.au/policies/230/
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Emerging Marketers is the young marketers special interest group of the Australian MarketingInstitute (AMI). For the last three years Emerging Marketers has offered the Harvey Norman SAYoung Marketer of the Year Award and for the last two years has offered internships at some ofSAs best companies to give marketing and advertising students a chance to get their name out
into the industry. For the first time, this year these initiatives will be included as part of MarketingCommunications III.
2011 Emerging Marketers Internship Program
This year as part of the assessment for MarComms III you will have the opportunity to submit anessay in place of Assignment 2 not only as an assessment piece to your lecturer, but also toEmerging Marketers for the chance to win 1-3 week internship within the marketing department ofa top Adelaide company. Emerging Marketers, in conjunction with the Universities and TAFE willoffer an internship opportunity within one of the following companies:
y Channel 9
y Clemenger BBDOy Mitsubishi
y National Pharmacies
y San Remo
y Shiels
Each company has prepared a question that they require a 2,000 word essay response to. Thequestion for this assignment will be provided in lectures. Submissions will be judged on thefollowing criteria:
y creativity of ideas - 20%
y Use of marketing theory - 20%
y Applicability to the real world - 40%
y Meeting the objectives of the questions - 20%
The top three applicants may also be required to do a short, informal presentation to the company.
Terms and conditions of the Emerging Marketers internship program can be found at theAustralian Marketing Institute (AMI) website - www.ami.org.au by following the Emerging Marketers
Overview
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link. Please note you will also need to attach an additional cover sheet for submission as aninternship entry. This can be downloaded from the AMI website.
There will be no tutorial in week 7 of Semester 1, instead students have the opportunity to getadvice on their submission from their tutor who will be available in the usual tutorial location. Thebriefs for each of the internships will be made available before the end of March.