miva 101
TRANSCRIPT
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By Hogwarts Professor
Jason KingMIVA 101
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Each day you will be assigned internet orders to fill via emailThey will likely look like this
INTERNET ORDERS
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Miva is the backend of our website.Bookmark this link
https://www.seagullbook.com/mm5/admin.mvc?Screen=LOGOLogin using your store’s login & password.
MIVA MERCHANT
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On the left is a menu tree.Click the Manage Orders link.This will bring up ALL of our
recent internet orders.
MANAGE ORDERS
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Using the order number, find the order(s) that your store has been assigned to fill.
Check the boxes next to those orders.
Next click on the Create Batch button.
Name the batch your store number plus the date I.E. “store110-05.24.13”
BATCHING ORDERS
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BATCHING ORDERS
Go to the Search drop down box and select Batch.Find and select your batch, and then click the Search button. This will make Miva show only your store’s assigned orders.
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Select the Picklist report.Next click on the Batch Report button.
PICKING THE ORDERS
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This will bring up a printable list of the items needed for each order. Note: This may not be necessary if you are assigned only one order.
PICKING THE ORDERS
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Review those orders with missing items and flag them as backordered.
Make sure to set a fulfillment date.
ORDER REVIEW
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Promptly send the customer an email notification.
ORDER REVIEW
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Mark the orders that are ready to be charged, and click on the capture payment button
BILLING THE ORDERS(THIS WILL CHANGE)
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After the order has been billed, check the items that will be shipped This should be all of the items unless the order has been modified.
Then click the Create Shipment button
SHIPPING THE ORDERS
If you only have one order to fill, you can click the Generate Shipping Label link right away.
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If you have multiple orders to fill, go to the Manage Orders link located on the left of the admin dashboard.
Here you can see an overview of ready to ship orders and can generate and or print a label.
SHIPPING THE ORDERS
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Here is the FedEx form you need to complete in order to generate a label
SHIPPING THE ORDERS
Most of the order information will automatically be filled in
Select shipping method
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SHIPPING THE ORDERS
Select the appropriate packaging (closest
size)
Enter “internet order:” + the order number
into the reference f ield
Enter the weight
Click this button
when done
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Next go back to the Manage Shipments screen, & click on the View/Print Shipping Label link for the order you are shipping.
SHIPPING THE ORDERS
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Miva will generate a print preview of the label. Click print and it will print from your FedEx label printer.
SHIPPING THE ORDERS
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For quest ions cal l Jason at the Redwood Store or on h is ce l l : 801.651.4024
THE END
HUZZAH! YOU GRADUATED FROM MIVA 101!