mobile travel bookings: from added bonus to core revenue channel [phocuswright 2016]

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Page 2: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

The typical mobile user experience, with

intrusive ads, is broken

Page 3: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Hubspot, 2016

83%of people would like the option

to block ads on mobile

25%of mobile users have some kind of ad

blocking app or Internet browser

2.4XLower revenue per page on

mobile than on desktop

Users hate ads, publishers realize low returns

Page 4: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

0

25

50

75

100

% Time Spent % Dollars Spent

8541

15

59

MobileDesktop

And mobile isn’t converting, either

There’s a 44% monetization gap between time spent and dollars spent.

Comscore, 2015

Page 5: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Physical Retail 2-3% YOY

eCommerce 15% YOY

mWeb Commerce 40% YOY

mApp Commerce 70% YOY

Comscore Q1 2016

Except in apps where we see the highest growth….

Page 6: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

In the travel industry, mobile connections and

user flows must improve in order for bookings to

increase and revenue to grow.

Page 7: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Expedia, 2015

156Mpeople in the US who engage

with digital travel content

90%of monthly travel visitors are

on a smartphone or tablet

But people are increasingly consuming travel content, especially on mobile

Page 8: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Google, 2014

87%of these events

occurred on mobile

5 Videos

380 Web Page Views

34 Searches

Google followed one person booking a trip, and in her research she interacted with…

Page 9: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Google, 2015

46%of people made their final booking decision on mobile yet moved to

another device to complete

Despite all these actions,

But they complete their bookings elsewhere

Page 10: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Criteo, 2016

43% On Mobile Web

57% In-App

And for travel, in-app conversions are higher, too

Page 11: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Comscore, 20160

150

300

450

600

Mobile Web App

Properties with over 5M Users in the US

And while mobile web audiences are bigger

Page 12: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Comscore, 2016

Avg Monthly Minutes Per User

But Mobile Apps Are Where Time and Money Are Spent

0

50

100

150

200

App Mobile Web

Page 13: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Let’s take a look at how a typical OTA works to

drive a booking…

Page 14: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Loading, scrolling, and filtering…

Page 15: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Loading…

Page 16: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

More loading, scrolling, and clicking

Page 17: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Input more information…

Page 18: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

5-6 steps later, I’ve arrived at the booking page.

Page 19: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

But, it asked for even more information.

So I double-tapped

my home Button and abandoned.

Page 20: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Similarweb, 2016

Travel publishers are facing revenue headwinds

-68%change in outgoing referrals from OTAs to booking sites

from 2015 to 2016

“This decrease is a clear indication that more OTAs…are losing their value as affiliates.”

Page 21: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

And metasearch platforms are becoming booking providers themselves

Page 22: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Button was created to connect the mobile landscape, wherever intent manifests

Page 23: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

And leading travel publishers are signing up to work with us

Page 24: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

To connect with leading booking and buying experiences from brands like

Page 25: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

And capitalizing on mobile web as a new source of revenue and bookings

Page 26: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Including rich APIs that provide inventory

Page 27: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

-Gina Lee, Director of Product Management at Conde Nast

“Incorporating Buttons allows us to connect the dots for readers, providing them an easy way to go beyond

inspiration and into action.”

Page 28: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Huffington Post makes their travel content

actionable, too, leading their readers to purchase.

Page 29: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

And it is far better than ads, with higher quality

and performance.

Page 30: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

We create mobile partnerships where publishers are paid for resulting installs

and transactions.

Page 31: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Putting beloved brands in the most relevant,

contextual places

Page 32: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

For example, Uber’s content in your app or site.

Page 33: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

-James O’Brien, Skift Magazine, 2016

“On-demand technology is changing passenger and guest expectations around service and responsiveness.

…bringing on partner-level on-demand suppliers stands to eliminate expenses and create a percentage-based revenue stream ”

Page 34: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Quidco and hungryhouse used Button to connect the cash-back loyalty app to the food delivery service.

28% overall conversion rate to purchase.

457% revenue growth compared to mobile web integration.

24%

increase in time spent in the publisher’s app.

Page 35: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Foursquare, one of our first partners, started with Uber and expanded to 7 more

Buttons after seeing immense value.

Page 36: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

And it’s super simple if you want to get started today

Page 37: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

With results you can measure and trustMeasurement, attribution, and affiliation built right in

Page 38: Mobile Travel Bookings: From Added Bonus to Core Revenue Channel [Phocuswright 2016]

Easily and quickly integrate with zero maintenance!

Make Real Money

Put Your Users First

Access Deep Customer Insights

Why Button?

Take a share of your revenue in the growth in mobile bookings and app installs.

Don’t sacrifice your app’s experience or create a convoluted booking process. Give users intent-driven, feature-feeling, Buttons with real-time inventory.

This all includes cross-app spending behavior and accurate attribution of install through to a completed transaction.