nacada13 #digitaladvising google voice
TRANSCRIPT
Google Voice
#NACADA13 - Salt Lake City
Tobiah Deutsch - Senior Academic AdvisorSchool of Information Studies - Univeristy of Wisconsin-Milwaukee
How do students communicate?
● Philosophy: Allow students to contact us
where they feel comfortable. ●
● What are students using? Comfortable with?
○ Email?
○ Phone?
○ Social Media?
○ Text?
How do students communicate?
● TEXT!
○ We KNOW
they’re texting!
NACADA Research Grant Data
● Rey Junco
○ Twitter: @reyjunco
● What do communication
patterns tell us?
- Texting with your advisor
is the best predictor of
students meeting with
advisors.
- Email? It’s the pits. :(
Issues?
● Cost?
○ Software?
○ Phones?
● FERPA?
● Your personal phone
number?!?!
Google Voice
● FREE!
● Integrated as Google Suite of products
● FREE!
● Messages are sent/received via email
○ Works with mobile and desktop
● FREE!
Google Voice
Students send a text…
You receive the text… as email!
You respond as email…
...Students receive as a text!
...or get text into Gmail!
...or in a third party client!
… and respond from that client!
...students still receive a text!