on the inside beautiful - cote royd...
TRANSCRIPT
01484 514451 [email protected] coteroyddentalpractice.co.uk
ON THE INSIDE
ON THE OUTSIDE
healthy
beautiful
contents
Welcome from John Roberts ...................................................................5
Meet the Team ........................................................................................ 6-7
How to Find Us............................................................................................8
Working Together .......................................................................................9
In Our Practice...........................................................................................10
Treatment Planning ...................................................................................11
Good Oral Hygiene ...................................................................................12
Treatments Available ................................................................................13
Safe Removal of Amalgam (Mercury) Fillings .....................................14
Our Services ...............................................................................................15
Price Guide .................................................................................................16
Membership Plans ....................................................................................17
Appointment Book .............................................................................18-19
MERCURY FREE DENTISTRY BIOCOMPATIBLE DENTAL MATERIALS METAL FREE CROWNS ONE VISIT CROWNS COSMETIC
DENTAL CARE AESTHETIC DENTAL CARE TOOTH WHITENING ADVANCED GUM DISEASE TREATMENTS MICROSCOPIC
EXAMINATIONS LASER TREATMENTS CHILD PREVENTATIVE CARE TOOTH AND MERIDIAN CONNECTION ORTHODONTICS WITHOUT EXTRACTION TOOTH STRAIGHTENING AT ANY AGE
PAIN FREE ANAESTHETICS METAL FREE IMPLANTS LASER ROOT CANAL TREATMENTS SLEEP APNOEA TESTING HOLISTIC DENTISTRY DIALOGUE WITH YOUR HEALTH PRACTITIONERHEALTHY ON THE INSIDE BEAUTIFUL ON THE OUTSIDE
CHOICES WE OFFER INCLUDE
2 3
Hel loI am John Roberts, the principal dentist and dental coach at Cote Royd Dental Practice.
I’ve been a dental practitioner since December 1981, set up my first practice in Rochdale in 1987 and have been based in Huddersfield since 2003.
I believe patients education and patient choice is paramount to building a partnership and trust between the patient and all of the team at Cote Royd Dental Practice.
The whole team looks to work with you to deliver a dental care journey you will appreciate and enjoy.
I understand the connection between someone’s dental health their previous dental care and how this could affect a person’s health.
I’ve been attending and teaching alternative medicine and dentistry courses in the UK, Europe and the USA and have incorporated my knowledge into my dental work though out the 25 years of my career.
The team are committed to improving and helping maintain a patient’s general dental health. Advice is given, from helping parents of new born babies on breast feeding and its influence in the growth of the jaws, to helping older people who want to avoid dentures or have a toxin free mouth.
There are treatments, protocols and materials we do not use at Cote Royd Dental Practice. This is because of our concerns about the safety to myself, our staff, our patients and also the environment. We offer dental alternatives to all of these or can refer patients if they chose treatments we do not provide.
The emphasis of the practice was on preventive and holistic dental care treating the patient’s wellbeing as well as their teeth.
John Rober t s BChD
TO COTE ROYDwelcome
4 5
Monre (Gerry) GerberAssociate Dentist
[email protected] Fridays & Saturdays
Ellen NewtonAssociate Dentist
[email protected] Wednesday & Fridays
Raj Jagdev Associate Dentist
[email protected] Mondays & Tuesdays
Sharon WilliamsLead Nurse
Melissa JohnsonPractice Coordinator
Holly KilburnDental Nurse
Huma AyubDental Nurse
Annalea StaplesDental Nurse
Martha FearnlyTrainee Dental Nurse
Ebrahim ValiDental Nurse / [email protected]
Sophie WoodTrainee Dental Nurse
Ian LloydPractice Advisor (Apolline)
Tracey ChambersHygienist
Works Thursdays & Fridays
Alex RobertsPractice Manager
Lucy WilcockHygienist
Works Mondays and Tuesdays
THEmeet
team
6 7
APPOINTMENT TIMES We provide a range of appointment times for patients including early morning and late evenings on some days of the week. If you need to cancel your appointment, please give us as much notice as possible to allow us to allocate your appointment time to another patient.
Appointments that are cancelled with less than 24 hours’ notice or you fail to attend may require a charge.
CONFIDENTIALITY We take great care to ensure that our patient records are maintained in strict confidence. We have Confidentiality, Data Protection and Data Security policies. Should you require any further information, please let us know. And we would be happy to post or email you a copy.
PAYING FOR YOUR DENTAL CARE We provide a range of ways to pay for your dental care and accept payment in cash, by cheque, credit and debit card or by instalments. We can also offer care under Practice Plan where payment is made monthly or yearly by direct debit. We also have a selection of 0% interest free payment plans to help you spread the cost of specific treatment if needed. Please ask and we’ll be pleased to provide further information.
REPAIRS AND REPLACEMENTS Our dental treatment is provided to a very high standard but occasionally treatment may need to be replaced or repairs may
need to be undertaken. Our practice policy is normally to provide repairs or replacements free of charge if the treatment fails within one year. Full or partial refunds may also be given. Please contact us immediately if you experience difficulty with any treatment that we have provided. Being a member of our practice plan means you get emergency cover at a number of different dental practices around the country and abroad at no additional cost.
PREVENTIVE CARE The basis of good oral health is preventing dental disease by, for example, appropriate oral hygiene measures, reducing the frequency of consumption of sugary foods and visiting the dentist when recommended. Your dentist and dental hygienist will give you lots of advice and support with caring for your teeth and gums, so influencing your overall health.
IF YOU HAVE ANY COMMENTS We recognise that regular feedback helps us improve our services. So, if you have any comments or complaints about the care or service you have received at the practice please contact us and we will be happy to help.
PRICESOur prices reflect upon the time expertise and materials required for us to carry out the best possible care for your individual needs. All of our dental practitioners and team attend regular courses, as we pride ourselves on our knowledge of the latest techniques and procedures. Our surgeries have some of the most technically advanced equipment available.
TO
WORKING
US
how togetherfindACCESS AND PARKING There are purple signs at the bottom of our driveway which say Socrates Psychological Services. Our practice is at the top of the drive. There is free parking available in front and around the ground of the practice, outlined by the new tarmac. However, the Practice accepts no responsibility for damage or loss incurred whilst using this facility. Please park in a responsible manner.
FROM M62Keep the exit at junction 24 to Huddersfield and follow signs to the A629 towards the centre of Huddersfield.
This will bring you onto Halifax road.
Continue on Halifax road for 1 ½ miles and your destination will be on the right just after Thornhill Road
FROM HUDDERSFIELD TOWN CENTREFrom the main Huddersfield ring road (A62), take a slight left onto New N Rd/A629 (sign posted Halifax)
Continue to follow A629
Go through one set of traffic lights and we’ll be on the left about ½ mile up (just after Hungerford Road)
PUBLIC TRANSPORTTrains run from Manchester and Leeds every 20 minutes.
Get the 503 bus from Huddersfield Town Centre - this will drop you off just outside the practice.
A taxi from Huddersfield train station will cost approximately £5.00
At Cote Royd Dental Practice, we are committed to providing a high standard of care for our patients. An important part of fulfilling this commitment is ensuring that we work in partnership with you. This helps us understand you so we can best tend to your specific needs. Below we describe some of our responsibilities.A629 to Halifax
A643 to Brighouse
A643 to Outlane
Da Sandro’s
The Cavalry Arms
Holly Bank Rd
Talbot Ave
Thornhill Rd
Hungerford Rd
Cleveland Rd
A629 to Huddersfield
8 9
▪ The initial consultation will provide you with a written report with a full range of treatments and costings.
▪ After a thorough clinical examination, the dentist will describe the treatment that he or she recommends, create an estimate of its cost and any alternatives that are available.
▪ Any relevant benefits and risks will be discussed. Where appropriate, the dentist will use photographs and other visual aids to help explain the treatment.
▪ Please do not hesitate to ask questions – we want to be sure that you fully understand and agree with the proposed treatment. The dentist can give you some information to take home, if you’re unsure of any aspect of the treatment.
▪ Most treatment is usually necessary to remove disease. To maintain oral health, you need to follow the advice your dentist or hygienist may give you relating to your treatments.
▪ Home care plays a major role in preventing further problems and that in turn will help you keep an attractive smile, eat in full comfort and should minimise the need for future treatment. If you do not understand your part in your care, please ask for an explanation.
▪ A written estimate and treatment plan will be provided for all treatment including dental hygienist appointments.
IN OUR TRE ATMENTpractice planningWE; ▪ Justify the trust our patients have
placed in us
▪ Listen to patients’ views and learn from them
▪ Communicate with patients in a courteous, friendly, professional manner
▪ Provide patients with the standard of care that we would expect to receive ourselves
▪ Make sure that patients receive full information about our services, their treatment and its cost
▪ Provide advice and treatment outside normal surgery hours where necessary
▪ Stand by the promises we make
▪ Refer patients for further professional advice and treatment where appropriate
▪ Are committed to ensuring that we keep our professional skills and knowledge up to date
▪ Accept we are humans not machines, if we do make mistakes we look to correct them, learn from them and not repeat them.
WE WILL; ▪ At all times respect our patients’ confidentiality
▪ Deal with every telephone call promptly – callers will not be asked to ‘hold’ without first finding out why the call has been made
▪ Call you back regarding specific enquires which can’t be answered at that time
▪ Provide patients with a treatment plan and estimate of costs for each new course of treatment
▪ No treatment will be undertaken without the patient’s full and specific consent
▪ Make patients aware of our policy for collecting fees. Requests for payment will always be made courteously
▪ Make the practice policy for dealing with complaints known to patients. All complaints will be treated sympathetically and according to the agreed procedures
▪ Provide the highest standards of infection control
▪ Provide any emergency treatment required during practice hours as soon as is reasonably practicable. Out of hours, an emergency rota will operate and details will be displayed at the entrance to the practice and recorded on the telephone answering machine. This information will be correct at all times. Practice Plan patients have additional benefits
IN RETURN, WE ASK OF YOU; ▪ Participate in your dental treatment, particularly any advice about
prevention and diet that we have asked you to continue at home
▪ Arrive on time for your appointment. Please give the practice at least 48 hours’ notice if you are unable to keep your appointment
▪ Treat our staff courteously; they will do their best to help meet your needs
10 11
Mercury Free, Mercury Safe
Dentistry
GOOD
AVAIL ABLEIS PAR AMOUNT
oral hygiene treatments
Many people wonder why we insist on having dental hygiene visits first. The health of your gums is of paramount importance, as it will dictate the long-term success of our treatment. We can repair teeth but once the gums have failed then we are limited as to what treatment can be offered. More teeth are lost through gum disease than through actual tooth decay.
‘Because the understanding of periodontal disease has improved dramatically, treatment methods have been changing. Today the treatment of choice takes into account both local factors and systemic risk factors, and treats causes, not just effects. The goal is to help you achieve optimal long-term periodontal health and maximise your resistance to periodontal infection.’
Your hygienist will do a gross clean, show the areas where you have a problem and explain how you can improve your home care of these. He/she may examine your plaque using the microscope to see what is causing any problems and will also do several clinical tests and may write to you with a diagnosis and treatment plan’
The standard of hygiene treatment in this practice is very high. We see it as the foundation for good dental and general health.’
Metal Free Crowns
Cosmetic Dental Care
Biocompatible Dental
Materials
PRGF Regeneration
Bacterial Microscopic
Examinations
Child Preventative
Care
Nutritional Advice
MODERN HOMEOPATHIC
REMEDIES
Tooth and Meridian
ConnectionTMJ & Whiplash
Injuries
Ceramic & Titanium
Implants
Tooth Straightening - Any Age
Advanced Gum Disease Treatments Pain Free
AnaestheticsTOOTH WHITENING
Sleep Apnea testing
Orthodontics without
Extraction
ONE VISIT CROWNS
L ASER TREATMENTS
12 13
OF AMALGAM (MERCURY)
SAFEOUR
fillingsremoval
services
OUR PROTOCOL ▪ When we start removing amalgam during the procedure,
it is the mercury vapour that is most harmful to the patient and the dental team. Precautions and special equipment and techniques are used to ensure the safest working environment.
▪ Chlorella tablets are given to the patient to take before we begin amalgam removal. This ensures that any amalgam particles escaping the suction device will bind onto the tablets and pass safely through the patient’s system. We may also recommend Toxa-Prevent.
▪ Glasses protect from amalgam particles.
▪ Protective gowns and caps are worn to protect clothing and hair against transmission of amalgam particles.
At the practice we have a strict protocol in place which we follow when removing amalgam fillings.
▪ The dentist and nurse wear breathing apparatus and the patient wears a nosepiece that is supplied with medical air so nothing is inhaled.
▪ Gauze is placed in the mouth to absorb any traces of mercury. Raj, Gerry or Ellen may also use a rubber dam.
▪ A specialist suction device is used to ensure all traces of mercury are removed.
▪ A high-pressure drill with copious amounts of cool water and special burs are used to keep the mercury projection down
▪ The treatment room has two air filters systems that remove any trace of mercury vapour present in the air before, during and after treatment.
Dental Health Examinations and Reviews
Hygienist Treatments
X-rays from simple to complex
Fillings – using a variety of different materials to best suit your needs
Root Fillings
Crowns and Inlays
Vaneers
Bridges
Dentures
Gum Shields
Tooth Whitening
Extractions with PRGF and PRF
BTI & ResMed Sleep Testing
Sleep Appliances
Buteyko Breathing
Ceramic and Titanium Implants
Orthodontics Damon
Orthodontics Smilelign
14 15
Standard MembershipInitial ConsultationsDr Roberts / Dr Jagdev / Dr Newton - 45 mins £150 N/A
Dr Roberts - Children - 15 mins £50 N/A
Hygienist - 45 mins £88.50 N/A
Regular ExaminationsAdults £40 FREE*
Children £20 FREE*
Hygienist Appointments15 mins £30 FREE*
30 mins £60 FREE*
Digital X-RaysBite Wings £15 FREE*
OPG £40 FREE*
CBCT Scan £130 N/A
CBCT Report £50 £40
Fillings for Adults and ChildrenComposites - Small from £75 £60
Composites - Medium from £140 £112
Composites - Large from £175 £140
Root FillingsIncisors/Canine from £340 £272
Premolar from £390 £316.80
Molar from £575 £460.80
Crowns & Inlaysper tooth from £540 £432.80
Veneersper tooth from £450 £390
Bridgesper unit (normally 3) from £594 x 3 £475.20 x 3
DenturesAcrylic from £590 £472
Metal from £700 £540
Biocompatible POA POA
Standard MembershipGum Shields, Adults and ChildrenColoured or Multi from £45 £36
Tooth WhiteningUpper & Lower Whitening Trays with White Dental Beauty
from £350 £280
Airflow & Whitening Strips from £50 £40
Extractionsper tooth from £175 £140
PRGF (Plasma Rich Growth Factor) from £150 £120
Re-RegistrationAdult £90 FREE*
Sleep ExaminationSleep Assessment & Consolation £75 £60
BTI & ResMed Sleep Testing £200 £160
Sleep Appliances From £400 £320
Buteyko Breathing £50 N/A
Emergency AppointmentsBroken Tooth / Infections / Etc. £50 FREE* (may be
a charge for antibiotics)
ImplantsTitanium From £1800 N/A
Ceramic From £2500 N/A
OrthodonticsDamon From £750
per Arch
Smilelign (invisible braces) From £750 per Arch
Failed Appointment FeesFailure to Attend and Short Notice (less than 24 hours)
£50 £25
Childs Plan Under 18s
Cote Royd Practice Plan Light
Cote Royd Practice Plan
Cote Royd Practice Plan Plus
£7.50 per month £10.00 per month £16.50 per month £25.50 per month
2 Routine Examinations per year
2 Routine Examinations per year
2 Routine Examinations per year
2 Routine Examinations per year
2 Hygiene Visits per year
Hygiene not included 2 Hygiene Visits per year
4 Hygiene Visits per year
Other Benefits Include
Up to 20% off Selected Treatments & Stock Dental Insurance
Emergency Callout Insurance Worldwide Dental Trauma Insurance
OUR
PL ANSprice guide membership
Please note these prices are intended as a guide only and subject to change.
*Membership entitles patients to two free check-up appointments and up to 60–120 minutes of hygiene visits in a 12 month period
16 17
Date Time Dentist / Hygienist
Notes
Notes
Notes
Notes
BOOKappointment Date Time Dentist / Hygienist
Notes
Notes
Notes
Notes
Notes
18 19
01484 514451 [email protected] coteroyddentalpractice.co.ukCote Royd Cottage | 7 Halifax Road | Edgerton | Huddersfield HD3 3AN
Monday ............................................9am–7pm
Tuesday ............................................9am–7pm
Wednesday ..................................... 9am–5pm
Thursday .........................................9am–6pm
Friday ............................................... 9am–5pm
Saturday ...................... by appointment only
Sunday & Bank Holidays ...................Closed