open hr : best of breed meeting strategic need · different hcm applications or services of firms...

Open HR : Best of Breed Meeting Strategic Need

Danny McGuinness Vice President Consulting Services Chief Information Officer 3D Results LLC

The Talent Management market remains extremely fragmented

Source: Bersin by Deloitte. 2014

Why an Open Architecture Ma1ers

© IDC Visit us at IDC.com and follow IDC on Twitter: @IDC

is largest share in any one talent tower.

firms have an average of

different HCM applications or

services

of firms of all sizes have no interest in a one-stop HCM

solution

Despite market movement to suite solutions, no one vendor dominates

across all elements of talent suite

Open HR : Best of Breed Mee:ng Strategic Need

•  IBM KENEXA Open HR Ini1a1ve

•  OPEN UX Overview •  Strategic Needs driving HCM architecture

•  3D Results Partner View -‐ IBM / SAP Alliance

•  Best of Breed Case Studies •  Q&A

Wendy Tandon -‐ IBM Kenexa Open HR Ini:a:ve

5 © Copyright 3D Results, LLC, 2015. All rights reserved.

Proprietary and Confiden1al.

A Diverse HCM Market

Payroll Benefits 401K Time & Attendance

Job Boards (Monster,

Indeed, The Ladders)

Social Networks (Facebook, LinkedIn)

Applicant Tracking Recruitment

Success

Candidate Relationship

Referral Tools

Freelance Labor

Marketplaces

Assessment Platforms

Content Management

LMS Video

Learning

MOOCs and Content

Marketplaces

Compliance and Online Learning Content

Assessments Certifications Professional Networks

Assessment Tools

Reference Checking

Vendor Mgt VMS

Brand and Advertising Tools

Career Tools

Expert Directories

HRMS and Core HR Systems | Financial Systems

Analytics, Benchmarking Tools

Feedback Tools Sentiment Mobile Collaboration

Engagement Surveys

Health Wellness Apps

Benchmarking and

Employment Brand Awards

Health and Wellness Providers

Compensation Management

Career Succession

Talent Management

Performance Management

Assessment Providers, Coaching, mentoring

Compensation Data and

providers

Mobile Apps Watch / FitBit Sensors

Source: Bersin by Deloitte

Phone

Browser

Tablet

Recognition Performance Employee

Engagement

ConnectionsSocial

Open HR UX Framework Integrated User Experience, SSO, User Management, Profile

Talent Acquisition

Talent Manager

Talent Competency Framework, Assessments

Partner apps and content

Talent Insights

Learning* Surveys*

Open Talent Insights Platform Open Analytics services, APIs, templates

Open UX

toolkit

Open Analytics

toolkit

Application level APIs & pre-built

data connectors

Learning

Human Resources Information

Systems

Recruiting Assessments

* Future Kenexa UX integrations

Kenexa Open HR plaHorm – 3 integra:on paths

1

2

3

Open UX Toolkit -‐ Integrates 3rd party apps and content

Cloud delivered Open Talent Suite User Experiences !  Employees, managers and HR have one place to go

!  New apps and content can be introduced faster

!  Consistent branding, user management, SSO; personas and role based

Technology

!  Based on IBM market leading Digital Experience technologies (WebSphere Portal)

!  Web standards based UX Toolkit defines how to add exis1ng or new apps to the interface (JS, HTML5)

!  Mobile responsive design

3D Results HCM Strategy Process What makes a business successful?

1.  Strategy: Figuring out what needs to be done

2.  Assets: Securing resources needed to make it possible

3.  Execu1on: Gebng people to do it

Convert Strategic Intent to Human Capital Ac:on

Financial Perspective If we succeed how will we look to our shareholders?

Customer Perspective To achieve our vision, how must we look to our customers?

Internal Perspective To satisfy our customers, at what processes must we excel?

Learning & Growth Perspective To achieve our vision how must the organization learn,

improve and evolve?

Strategy Map

11 I

Learning & Growth Human Capital

Competency Knowledge

Skills Abili1es

Informa:on Capital

Systems Databases Networks

Social Media

Organiza:onal Capital

Culture Leadership Alignment Teamwork

Business Perspec:ve Opera:on Management

Supply Produc1on Distribu1on

Risk Management

Customer Management

Customer Selec1on Customer Acquisi1on Customer Reten1on Market & Account %

Growth

Innova:ons Processes

Opportunity ID R&D Poreolio

Design / Develop Launch

Regulatory & Social

Environment Safety & Health Employment Community

Customer Perspec:ve

Brand Rela1onship Price Quality Availability Selec1on Partnership Service

Financial Perspec:ve Produc1vity Strategy Growth Strategy

Reduce Costs

Increase Asset U1liza1on

Expand Revenue

Opportuni1es

Enhance Shareholder

Value

Strategic Vision

Maximizing business execu:on requires integra:on between these four HCM process areas

Ri ght W

ay -‐

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“Common Sense Talent Management” Dr Steven Hunt

HCM process maturity

Maintaining Talent Pipelines Influential Operational Maintaining

Talent Pipelines

Forecasting Future Talent

Needs Calibrated Coordinated

Effort Career Growth

Building Talent Pools Impactful Meaningful Goals Business Driven

Development

Selecting High-Performers Well Defined Aligned Goals Targeted

Development

Filling Open Positions Consistent Tangible Goals

Individual development

planning

Right People Right Way Right Things Right Development

“Common Sense Talent Management” Dr Steve Hunt

Build a Winning Talent Strategy Leveraging both SuccessFactors and Kenexa

Cloud-‐to-‐cloud integra:on will make it simple, agile, fast and cost efficient to deploy an end-‐to-‐end best-‐in-‐class set of solu:ons so you will have more :me to focus on what is

most important to your business, your people.

Preserve your existing investments in HR

solutions

Easily continue your HR journey from wherever you are

Make better decisions with more insights by

leveraging both SAP and Kenexa data

Who We Are & What We Do

!  Senior-‐level Human Capital Management strategic consul1ng firm founded in 2002

!  Focus on aligning talent strategy, technology, and culture to achieve business results

!  Translate business goals into Human Capital Strategy focused on a8rac9ng, retaining, educa9ng and achieving performance goals with the right people in the right jobs

!  Design, develop & deliver coaching, team & individual development interven9ons to execute HCM strategy; facilitated through consul9ng services from our core team and extended faculty of top I/O Psychology, Coaching and Organiza9on Development professionals

!  Premier implementa9on partner for SAP / Success Factors & IBM Kenexa Smarter Workforce solu9ons to manage the depth and breadth of the employee lifecycle in achieving strategic goals

IBM Kenexa & SAP Alliance



! SAP EC Connector to IBM Talent Acquisi1on Suite

! IBM LCMS Premier Connector to SAP SF LMS

! IBM Kenexa Assessment on Cloud – 3D Results Standardized integra1on to plug and play with SAP SF Recrui1ng

! IBM Talent Frameworks -‐ Accelerators

Kenexa

Employee Central and Kenexa Talent Acquisi:on Connector

SuccessFactors Employee Central

Requisition Configuration Data (JCDD, RFA, Foundation)

Candidate hired

User Data Check rehire eligibility Single

Sign on

Job Requisition Creation

Recruiting Process Candidate

selected Candidate Onboarded

Requisition Creation

Employee Central HRIS

Goal

SF Performance Mgmt Varicent Compensa:on Global Variable Comp planning

Overall Ra1ng

SAP SuccessFactors Employee Profile

Goal Management Business Goals

Career Development Planning

Development Goals

Development goals

Development commitment form

Manager commitment

Calibration Succession

- Talent Search -  Nomination -  Matrix Grids -  Succ Org Chart -  Scorecard

Recruitment Candidate Profile

Career Site Job Requisition Offer Approval

Succes Factors LMS

IBM Communities

IBM / BRASS RING

Bonus planning (Revenue Enabling)

Open HR in Cloud -‐

ADP Payroll

LCMS Premier

METRICS / MEASURES / PREDICTORS / COGNITIVE ANALYTICS

IBM Assessment Integra:on



Case Studies of Open HR in Ac:on

‒  350,000 Employees.

‒  Operates 2,623 Grocery Stores ‒  1350 Fuel Centers ‒  781 Convenience Stores ‒  2116 Pharmacies

‒  2 Integra1ons / 38,000 Applicants per month to background check & pre employment assessment. Increased Speed to hire by 300%

‒  12 other integra1ons to ERP, Payroll, Comp and other HCM

‒  5 more to come



‒  48,000 Employees, 8000 Locomo1ves

‒  Second largest freight railroad network in North America.

‒  35 integra1ons between HR, Talent, Recrui1ng, Background, Comp, Payroll

‒  Streamlined to reduce clicks and automate processes – hiring, onboarding, BI integra1on to analy1cs.

Kroger BNSF

Case Studies of Open HR in Ac:on

‒  504,000 Employees worldwide / 220,000 North America.

‒  largest contract foodservice company in the world

‒  over 50 countries. ‒  serves around 4 billion meals a year

‒  70+ integra1ons across HCM Architecture

‒  WOTC recovery



‒  8000 Employees

‒  One of the most recognized brands in sportswear

‒  Opening 120 new Stores in 2016 ‒  1 Integra1on with HireVue & ATS

Compass Group Under Armour

Q&A OPEN FORUM



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open hr : best of breed meeting strategic need · different hcm applications or services of firms...

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