open source intranets driving digital workplace collaboration
TRANSCRIPT
CIGNEX Datamatics Confidential www.cignex.com
Dis-engagement Cures: Intranet Re.Fresh Date: 4/9/2015, 2:00 PM
Name: Vikram Samant
Title: EVP – Open Source Solutions
Email: [email protected]
CIGNEX Datamatics Confidential www.cignex.com
Agenda
Explosive Engagement Dis-engagement & Digital Footprint
Intranet Re.Fresh
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Consumerization of IT in the Enterprise (CITE)
CITE improves business agility
Next 12-18 months, CITE will have positive
impact on user satisfaction, productivity &
process efficiency
Employees prefer cloud tools
90% of employees use consumer services like
Skype, LinkedIn while 79% use file sharing or
collaboration tools
IoT = Business Decisions
Nearly half of the enterprises are planning to
use IoT to make business decisions
Proliferation of Personal Devices
82% of organizations have created policies
on corporate data sharing, invested in MDM
& secure file sharing services
Source: IDG Enterprise Consumerization of IT in the Enterprise Study 2014
CIGNEX Datamatics Confidential www.cignex.com
Explosive Engagement Enablers
Telephone
Mobile Phone
iPhone Text
Message Facebook Twitter
Instagram Skype FaceTime WhatsApp
????
So Easy A Caveman Can Use It
Make it Run Like The Wind
Fatal Attraction
5
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Top Drivers of Digital Engagement in Daily Life - WhatsApp
Simplicity, Mobile First and Social Sharing Drive Successful Engagement
• Visual Engagement
• Sharing
• One-to-One & One-to-Many
• Mobile first
• Simplicity
• Cross platform
Source: cnet.com
So Easy A Caveman Can Use It
Make it Run Like The Wind
Fatal Attraction
CIGNEX Datamatics Confidential www.cignex.com 7
Top Drivers of Digital Engagement in Daily Life - Instagram
Mobile, Intuitive, Social Interface with High Speed Sharing
• Mobile photo sharing
• Simple interface
• Speed
• Social Media Integration
Source: drodlife.com
So Easy A Caveman Can Use It
Make it Run Like The Wind
Fatal Attraction
CIGNEX Datamatics Confidential www.cignex.com 8
Reloaded
Connected Apps, Auto Engage, Connected People
A mashup: WhatsGramFaceChatFlipTimeBoard
Necessity
Current State
Looking Good
Tomorrow
Hooked
Reloaded
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The Workplace Divide
Traditionalist: born prior to 1946(64 years or older)
Baby Boomers: 1946-1964 (age 46-63)
Gen X: 1965-1979 (age 31-45)
Gen Y / Millenials: 1980-2000 (age 10-30)
Post Millenials / Gen 2020: 2001-present (under age 9)
Baby Boomers & Gen Xers: Lowest level of engagement
> 88% of the workforce
Traditionalists & Millenials: Highest level of engagement
< 12% of the workforce
Contextualize & Personalize
CIGNEX Datamatics Confidential www.cignex.com
Focused on Outputs
Use Any Device
Work Anywhere
Work Anytime Work 9 to 5
Work in Corporate Office
Use Company
Equipment
Focused on Inputs
Create Your Own Ladder Climb the Corporate
Ladder
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The Workplace Complexity
Drivers of Change Diverse Demographics | Dispersed Work force | Information Deluge | Compliance | Velocity of Change | BYOD
Traditionalists Millenials
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Users Corporates
Close the Gap: Engagement is a 2 way Street
Show me what I want to see
Make me want to get to the site
I need to have my own connects
Keep it simple
Keep it intuitive
Need to show more than just what you want
You should get to the site, no matter what
The entire organization is connected
There s a lot that we need to show
You need to know where to look
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The CIGNEX Way
TECHNOLOGY
Make the content find you
Co-relate Interaction To Engagement Hierarchy
Search & Retrieve – Ultra Hi-tech
Measuring Engagement
Predicting Dis-Engagement
The Digital Foot Print
DESIGN
CIGNEX Datamatics Confidential www.cignex.com
Creating the Digital Experience
Build The Intranet of People
Socializing the
workplace
Intuitive
Self Learning
Context based
Personalization
Engagement
Footprint
Internal & External Content
Hooked
Enjoy the
Experience
CIGNEX Datamatics Confidential www.cignex.com
Users
NLP Search
based feed
Cognitive Knowledge
Management &
Workflows
Idea Lifecycle
Management
Events
Management
Social
collaboration
Engagement
Analytics
360 Engagement
Instant Connect
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Content Targeting (Audience Targeting)
Rules
Age, Gender,
Role Location, OS,
Device
Visited
Content, Pages
Viewed
User Behavior
User
Attributes
Session
Attributes
Social Rules
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Gamification Reloaded
Do you remember the Game or the Content?
Sour e: Ray Wang’s log
Intrigue
Challenge
Community Status
Reward
Engagement
Factors Recognition
Gamification Playification
CIGNEX Datamatics Confidential www.cignex.com
Digital Employee Engagement Platform DEEP™
Create, Communicate, Connect, Collaborate
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DEEP™ Overview DEEP™ - Digital Employee Engagement Platform is created to help
organizations deliver engaging, socially infused, collaborative online
experiences with web based capabilities to increase efficiency and
productivity of employees.
DEEP™ helps build a connected community of employer-employee & task
oriented employee groups, creating an engaged, efficient and motivated
employee.
• Tap into the cross-functional
knowledge of the organization by
collaborating with employees in one
centralized and searchable area.
• Bridge the communication gap between
functional areas.
• Governed under Organizational policies
and goals.
• Leverages employee behaviors and
skills.
• A smarter way to conduct business,
develop skills, mentor others, etc.
• Rewards employees for their
contribution.
Create Value Drive Excellence Promote Innovation
CIGNEX Datamatics Confidential www.cignex.com 25
DEEP™ Foundation
Digitally Connect & Collaborate with Employees Allows free flow of information within & from outside the
organization
Enable Publishing & Management of Business
Information Efficient decision-making for employees, increases employee
engagement & raises awareness
Empower & Enthuse Employees Growth through collective & individual excellence
Productivity Enhancement of Employees Automated workflow with secured single source of information
Employee
Connect
Commun-
icate Grow
Collaborate
Comply
Learn
CIGNEX Datamatics Confidential www.cignex.com 26
DEEP™ Functionality
Web Content Management Social & Collaboration Document Management
Personalization
OOB Integrations
Microsites Security Audit Mobility
Marketplace Motivation Innovation Sales Tools HR Tools
Performance & Scalability Self Learning Productivity Custom Integrations
Standard Functions Customized Functions
Employee
Communities
Collaborative Idea Management
Micro
Blogs
Activity
Streams
Social
Profiles
Blogs
Wiki
Smart
Search
CIGNEX Datamatics Confidential www.cignex.com 27
DEEP™ Functionality cont..
Creating a
Collaboration Network
• Single collaboration platform for information, resources & knowledge sharing
• Centralized organizational knowledge base
• Connecting employees via forums & blogs
• Effective (timely) corporate communications
Communicating the
Brand Promise
• Align employee behavior with the Company s Value Proposition
• Creating brand advocates
• Leveraging employees as brand champions to reinforce the vision of the company
Managing the
Dynamic Workplace
• Company News
• Business-specific Knowledge
• Industry News
• Departmental Calendars
Leveraging
Social Media Features
• Facebook style activity feeds & notifications
• Micro blogging features like twitter
• Integration with LinkedIn profiles
• Instant messaging with peers
CIGNEX Datamatics Confidential www.cignex.com 28
DEEP™ – Architecture Landscape
Integration Protocols: SOAP/ REST-ful / CMIS/ JCO / NTLM / HTTP /JDBC
Marketing Apps
On Boarding eProcurement
Coaching
Calendar Newsletter
Time Off E-Directory
Web Forms
Faceted Search
Employee Utilities
Global Collaboration Websites
Term Notifications Sales Apps
Brand Websites
Schedulers
Liferay Sync
Service Portal
CIGNEX Datamatics Confidential www.cignex.com 29
DEEP™ Benefits
• 100% Open Source based platform with 250+ features
• Scalable to support millions of users & multiple platforms
• On-premise & Cloud (SaaS) models with pre-packed features
• Configurable & customizable
• 50% to 80% TCO reduction compared to proprietary technologies
• Cost effective support and maintenance options
Operational Benefits
Financial Benefits
CIGNEX Datamatics Confidential www.cignex.com 30
Features - List 1
Web Content Management
• Content Aggregators
• Carousal display
• Drag n Drop
• Layouts
• Rich UI Editors
• Video Streaming
• Remote Publishing
• Workflows
• Taxonomy
• Faceted Search
• Web Content Structures
and Templates
• Live page Editing and
Scheduling
Social & Collaboration
• Wiki s
• Blogs
• Forums
• Gamification
• Instant Messaging
• Wiki
• Activity Tracking
• Data Lists
• Team Collaboration
• Organization
Collaboration
• Enterprise Collaboration
• Shared Calendar
• Web Mail client
Useful Reading
• Integration with MS
Office
• Mounting Multiple
Repositories
• Multi File upload
• Thumbnail preview
• Document Conversion
• Tags & Categories
• Mobile and Desktop Apps
for Syncing
• Custom Metadata
• CDN Support
• JSR 170 Complaint
• Versioning
• Inline Editing
• Image Gallery
• Supports Multiple
formats
Personalization
• RSS
• Bookmarks
• Weather
• World Clock
• Currency Converters
• Marketplace portlets
• Drag n Drop
Out of Box Features
CIGNEX Datamatics Confidential www.cignex.com 31
Features - List 2
Microsites
• Organization Level
• Location Level
• Department Level
• Community Level
• Site Templates
• Themes & Layouts
• Sitemaps
• Navigations
• Private / Public
pages
• B2B sites
• Site Administration
• Friendly URL s
Security
• Supports NTLM
• Supports SSO
• Multiple LDAPs
• Supports SAML
• Supports Oauth
• Custom Password
policies
• CAPTCHA
• Fine-grained
permission model
• Industry Standard ,
Government Grade
Encryption
Technologies
• Pluggable
Authentication
• Email Verification
Audit
• Audit logs
• User Tracking
• Audit Plugins
• Activity Tracking
• Web Analytics
Integrations
• Event Based
• Audit Reports
Mobility
• Responsive Web
Design
• Device size based
Simulation
• Device rules
• Mobile SDK s for App Development
• Oauth
• Mobile Apps for
Document Sync
Out of Box Features
OOB Integrations
• Protocols
Supported
- REST /SOAP
- CMIS
- SAML
- WSRP
- WebDAV
- RMI
- Spring HTTP
- ICMP
• Sys Integrated
- SalesForce
- SharePoint
- Google Analytics
CIGNEX Datamatics Confidential www.cignex.com 32
Features - List 3
Custom Integrations
• SAP
• Documentum
• 3rd Party Apps
• Exchange
• Alfresco
• Web Trends
• Helix (Video)
• Service Desk
• Informatica
Mercado
• Marketplace
• Product Catalog
• Product Info
• Author details
• Rating
• Message boards
• Workflows &
Qualification process
• Search and Dashboards
Motivation
• Employee Recognition
tools
• Social Equity
• Comments and ratings
• Usage Statistics
• IDEAthon
- Idea Management
- Collaboration
Innovation
• Departmental Calendars
• Aggregated News Letters
• Reporting
• Video streaming
• Marketplace portlets
• Meeting Organizer Tool
Customized Features
CIGNEX Datamatics Confidential www.cignex.com 33
Features - List 4
Sales Tools
• Sales Comm.
• Approvals & Work
flows
• Sales Bulletins
• Sales Operation
Forms
• Sales Trainings
• Sales Calendars
• Marketing Content
on mobile devices
HR Tools
• Employee Dir.
• Org Hierarchy
• Emp. Bio Data
• Emp. Info.
• On-Boarding
• Time-off
• Policies
• Term Notifications
Performance &Scalability
• Caching at 3 tiers
• Clustering at any
combination of
tiers
• Portlet
performance
monitoring
• Sandbox
configurations
• Page caching
• Load Balancing
• Java Script
Minification
• CDN Integrations
Mobility
• Knowledge
repository
• Certifications
• Polls
• Trivia
• Surveys
• Subscriptions
Customized Features
OOB Integrations
• Forms Automation
• Dashboards
• Mobile Approvals
• Reports
• Control Panel
Features
• Tasks & Alerts
• Notifications
CIGNEX Datamatics Confidential www.cignex.com 34
CIGNEX Datamatics
0
8
#1
14
License Cost
Option
Open Source
Products
Open Source
Consultants
Pure Play Open
Source Services
Company
Open Source
Implementations
Global Offices
Open Source
Community
Contributions
Open Source
Books Authored
Business Engagement
Platforms
13+
5+
5000+
500+
500+
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Services & Solutions • Open Source Readiness Assessment – OpeRA™
• Collaboration, Identity Management, Integration
• Enterprise Content Management
• eCommerce (B2C & B2B)
• Application Management
• Open Source – Adopt-Open-Elevate™
Pure Play Open Source Company • 500 Implementations across 15 countries
• 50 Fortune 1000 clients
• 5000+ community contributions
• Products, Platforms, Solutions & Services
• Global Presence – USA, India, UK, Germany, Singapore
Business Engagement Platforms • Franchise Management Platform™
• Reputation Management Platform™
• Digital Employee/Customer/Partner
Engagement Platform™
• Big Data Integration & Delivery Platform
Committed To • Successful outcomes
• Zero UAT defects
• 30% to 70% TCO reduction
Recognition
Our Capability
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2011, 2010
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top 10 integrators in the Open Source
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Liferay CommunityExcellence2014, 2013, 2012 & 2011
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2014 & Innovationin HR Strategy atWork 2014-2015
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