opening keynote presentation – george foyo
TRANSCRIPT
PowerPoint Presentation
What Makes Baptist Health South Florida a Great Place to Work
GEORGE FOYOExecutive Vice President and Chief Administrative Officer
#Our Name is Health
#South FloridasLargest Private Sector EmployerSupports 30,000 jobs across the region;Generates $1.8 billion in annual household income; andHas a $4.2 billion impact on the South Florida economy
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#We Mirror Our Community
#A Culture of Diversity and Inclusion
#A Culture of Diversity and Inclusion
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#WHERE WE ARE HEADED
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TECHNOLOGY TOOLS
iCT SCANNER
#TELEMEDICINE/eICUTECHNOLOGY TOOLS
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Miami CancerInstitute
#Miami CancerInstitute
Proton Therapy
#Dealing with Rapid ChangeHealthcare Industry decades of little changeToday, change is not a choiceour survival depends on our ability to adapt to change!We are entering a new era:Disruptive technologyConsolidation (Insurers, Hospitals)Vertical integrationNew financial modelsa move to a Larger ScaleHR has a critical role in managing this change
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CompetitionGlobalizationEconomic Conditions
Customer NeedsTechnologyRegulationExternal Forces Impacting Our BusinessIndustry in Transformation
#HOW DO WE CONTINUE TO BE A GREAT WORKPLACE?
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High Performance CultureEmployees are proud to say they work herePatients are satisfiedPhysicians want to join youOrganizations want to partner with youREWARDS OF A HIGH PERFORMANCE CULTURE
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The Values of Our High Performance CulturePeopleour greatest assetCompassionfor those we serveExcellence superior qualityIntegrity and Transparency in all our actionsBelief in our faith-based heritage and missionStewardship to manage resources prudently and ethically to ensure the future ability to fulfill our mission
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Validating Our High PerformanceCulture
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Provides direction and alignmentEngages employeesCreates environment for innovation Fosters productivity (doing more with less)Develops future leadersEFFECTIVE LEADERSHIP
The Driver of a High Performance Culture
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Correlation between Leadership Effectiveness and EngagementSource: Annual Third-Party Employee Engagement Survey FY2014
#LeadershipDevelopmentPrograms
#Leadership*Continuity* Directors and above More than half have over ten years of service; more than one quarter have over 20 years.
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Employee Engagement Levels
Baptist HealthEngagementLevelsAnnual Third-Party Employee Engagement Survey (Aug. 17 Sept. 8, 2015)
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EmployeeDevelopmentPrograms
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GIVE THEM A VOICESET CLEAR EXPECTATIONSPROVIDE A SUPPORTIVE ENVIRONMENT
Our Employees Love Working Here Because WeREWARD SUPERIOR PERFORMANCE
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#Survey ItemBaptist Health Percent Favorable 2015ChangeFrom 2014National Healthcare NormBest-In-Class Healthcare NormThere is a culture of trust in this organization.83+35474
Trust in Our OrganizationAnnual Third-Party Employee Engagement Survey (Aug. 17 Sept. 8, 2015)
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GREAT REWARDS
Competitive PayTeam BonusesKaizen AwardsAnd many others
#Benefits and Special Perks
TUITION ASSISTANCE
HOME BUYERS BENEFIT
TRANSPORTATION BENEFIT
#Benefits and Special Perks
WELLNESS CENTERS
EARLY LEARNING CENTERS
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