optimize your holidays

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Post on 08-May-2015

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Improve sales and increase marketing ROI by rethinking the consumer lifecycle for the holiday shopper

TRANSCRIPT

Page 1: Optimize Your Holidays
Page 2: Optimize Your Holidays

3 Challenges of Holiday Marketing:

The competition heats up Advertising becomes more expensive and inboxes get more crowded. Customer behavior changes Your shoppers take on a whole new set of discount craving, speed shopping, cart abandoning characteristics. Why? Selling to a different customer The person that is your customer 10 months out of the year is no longer your customer. You’re now selling to their aunt, brother, boyfriend, and co-worker.

Page 3: Optimize Your Holidays

The competition heats up

93% of ecommerce retailers will send an

email on Cyber Monday

Page 4: Optimize Your Holidays

Customer behavior changes

71% Of holiday shoppers expect free

shipping, and 47% expect free returns.

Page 5: Optimize Your Holidays

Selling to a different customer

23% of shoppers in any ecommerce store

shop only during the holidays.

Page 6: Optimize Your Holidays

For more 10 STATS TO TERRIFY

ECOMMERCE HOLIDAY

MARKETERS

Click this picture for more

ecommerce holiday stats.

Page 7: Optimize Your Holidays

The solution to these new challenges is not deeper discounts, more emails, or bigger budgets.