oracle value chain summit 14
DESCRIPTION
Hologic's Presentation from the Oracle Value Chain SummitTRANSCRIPT
HOLOGIC AGILE STORYORACLE VCS
Feb 5, 2014
DAVE RUDZINSKYSVP & CIOHOLOGIC, INC.
Improving Lives and Making a Difference:
Enterprise PLM as an Enabler at Hologic
AgendaAn Outline of Our Agile PLM Story
• The Good Life… Hologic’s Mission• Our Ongoing Business Transformation• Agile as a Platform not just a Solution
– The Beginning… PDM and Why Agile– Agile Evolution… Leveraging the Platform– Business Challenges and Benefits– Architecture and Integration
We are a $2.5B global medical device company that cares deeply about the products we deliver and the customers we serve.
OUR VISION
To Make a Difference in the Lives of People Everywhere
Diverse, Innovative Products Focused on Early Detection and Intervention
What is our Opportunity
• Improved Customer Experience• Increased Revenue and
Increased Market Share• Greater Operational Efficiency• Cutting Cost and Waste from all
areas of the Business by eliminating Complexity
• Build on the passion for the difference we can make in people’s lives
How we can Achieve• Business Transformation is achieved by realigning the way staff work, how the organization is structured and how technology is used
• Faster product development, improved quality with regulatory compliance
• This is a major corporate initiative with many benefits
Transforming Hologic as we return to Growth
By Driving Internal Innovation… And By Facing Reality!
The Hologic IS Evolution
$1.8B
$2.5B$3+B?
How Do We Scale?
As Hologic grows we must continuously evaluate who we are and how we keep up!
Hologic FY13 Revenue
IS Budget DriversWhy We Spend on IS/Technology?
Compliance (Required)
Strategic Initiatives (Required)
Revenue Growth Driver
Customer Programs
Productivity / Operational Efficiency
Agile as an Enterprise PlatformNot just a Solution!
Innovative Systems
Collaborative Systems
Foundational Systems
ERP, Master Data and other Systems of Record
BI, Mobility, Social, Fusion
CRM, HCM, PLM, EPM
Asia PacificAustraliaBeijingHong KongTokyo
North AmericaMassachusettsConnecticutDelawareIndianaWisconsinCaliforniaCanada
Central & South AmericaCosta Rica
EuropeBelgiumFranceGermanyItalySpainSwitzerlandUK
Our Global Rollout of …………………. …Is Almost Complete!
One Single Global Enterprise System… for One Company!
China 2014
The Beginning… 1999
Why PDM
• Introduce products faster and more efficiently•Reduce ECO Cycle Time •Paper based ECO system had high overhead
•Sudden awareness of FDA regulatory issues•Legacy Systems not Part 11 compliant•QSM and DHF were paper-based
•Overall productivity - Quality, Engineering & MFG•Greater visibility of the Product Record and Collaboration across all Hologic
Why Agile
•Medical Device, High Tech and PDM Focus•Ease of Implementation•Validation Protocol Pack•Flexible - Easy to configure and use•Integration with ERP already existed
13
Agile Platform EvolutionEngineering Collaboration• C
AD Integration
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Oracle Product Lifecycle Analytics
Future projects include… UDI (in process), OPLA and eDHR
Business Challenge – Silos
QACorrective Actions
AuditDoc Control
Parts
ManufacturingNCMR’s
Preventative Actions
Doc ControlParts
Customer Service
ComplaintsDoc Control
Parts
DesignFailure
AnalysisDesign Defects
Doc ControlParts
FieldField
IncidentsDoc Control
Parts
SupplierSupplier
Corrective Actions (SCAR)
Doc ControlParts
Manual or Periodic interaction between
Silos
Integrated into the Product Record
Active Management of Quality Processes
Centralized Product Quality Information
Manage problems through processes
Corrective Actions
Supplier Corrective Actions (SCAR)Failure Analysis
Preventative Actions
Audits
Collect enterprise set of problems
Defects
NCR
Customer Complaints
Field Incidents
Design DefectsAudit Findings
Resolve problems through Changes to Parts and Documents
ECO Deviations
Stop Ships MCO
Parts, BOMs, AML
Documents
CustomerFieldMfgDesign QA Supplier
Benefits
11x Faster •Average ECO cycle time days improved from 45 to 13 to 4
50% •Labor efficiency improved in Engineering and Doc Control
80% •Labor efficiency improvement for Product Quality Metrics*
100% •Regulatory Compliance for 21CFR Part 11
Benefits
Manage our critical product data across entire organization
• Inter-company suppliers, External suppliers, Engineering CAD integration
Improved quality
• Device Master Record, Design History Files, Quality System Manual• Marketing Collateral, Training
Introduce new products faster
• While increasing our product portfolio and entering new markets
Enables Engineering Collaboration across all divisions
Rapid implementation to all divisions and new acquisitions
BenefitsQuotes From Hologic Associates
“Agile has provided Hologic with a consistent documentation control process. It imposes a strict process, yet is flexible enough to enable us to make the changes necessary to meet our business demands”
“Agile has been great for integrating new companies quickly!”
“Workflows across the entire Agile platform are easy to use”
Loosely Coupled IntegrationWhat My Enterprise Architect Preaches
Integration HubUniversal
Data Model
System 3 Data
Model
System 4 Data
Model
System 2 Data
Model
System 1 Data
Model1
2
34
4 4
1
2
3
44
4
Advantages:• Reuse & leverage: publish
once, subscribe many times
• Plug-in / unplug systems as needed
• Works very well for (near) real time integration
Event publication (lightweight)
Asynchronous data gathering
Data mapping to UDM
Filtered subscription (payload dependent) & data mapping
to a local data model
Service Bus
Agile Integration
Integration HubService Request
Event UDM
System X Data
Model
Agile PLM Data
Model
System Y Data
Model
eBS Service Request
Data Model1
2
34
4 4
20
Service Bus
eBS
1
2
3
Event publication (lightweight)
Asynchronous data gathering
Data mapping to UDM
Filtered subscription (payload dependent) & data mapping
to a local data model
‒ Service Request created/updated
‒ Incident_id published to Event Queue table
‒ SR data gathered from eBS‒ Data combined into an SOA
XML payload
‒ XML payload mapped to an SR Event UDM
‒ SR Event routed to Agile based on data driven Business Rule
‒ SR Event mapped to Agile local data model
‒ Agile subscribers called‒ Returned status updated in
Event Queue table and e-mailed
44
4
Agile PLM
System X - Potential
System Y - Potential