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Page 1: Part VI - Springer978-3-642-56333-1/1.pdf · A. Elting, W. Huber: Immer im ... International Function Point Users Group: ... Multispace: Report on demand oriented survey, Multispace

Part VI

Appendix

Page 2: Part VI - Springer978-3-642-56333-1/1.pdf · A. Elting, W. Huber: Immer im ... International Function Point Users Group: ... Multispace: Report on demand oriented survey, Multispace

References

AGILOI

AKA090

AMBLOO

ANDE99

BACHOO

BACHOI

BACK95

BALLOO

BALZ98

BALZ98-a

BASKOI

BAUEOO

BECK99

BECKOO

BEIZ90

BEVA97

BINDOO

BOOTOI

The Agile Alliance: http://www.agilealliance.org

Y. Akao et.a!.: Quality FunctionDeployment(QFD), Productivity Press, 1990

S.W. Ambler: Writing Robust Java Code. The AmbySoft Inc. CodingStandardsforJava, v. 17.01.d, available at http://www.Ambysoft.com

M. Anderson: The top 13 mistakes in Load Testing Applications. In: SoftwareTesting and Quality Engineering Magazine, Vol. 1, Issue 5, pp. 30-41, 1999

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J. Bach: What is Exploratory Testing? And How it Differs from Scripted Testing,column feature at http://www.StickyMinds.com. January 2001

K. Backhaus, M. Voeth, K.B. Bendix: Die Akzeptanz von Multimedia-Diensten ­Konzeptionelle Anmerkungen und empirische Ergebnisse, Arbeitspapier Nr. 19 desBetriebswirtschaftlichen Instituts fur Anlagen und Systemtechnologie der Univer­sitat Munster, Germany 1995

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H. Balzert: Lehrbuch der Software-Technik: Software-Bntwicklung, SpektrumAkademischer Verlag, Heidelberg/Berlin, 1998

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N. Bevan: Quality and usability: a new framework, In: E. van Veenendaal,J. McMullan (Eds.), Achieving Software Product Quality, Tutein Noltehnius,s Hertogenbosch, The Netherlands, 1997

R. Binder: TestingObject-Oriented Systems, Addison-Wesley, Reading, MA, 2000.

Bootstrap 3.2, Model documentation, http://www.bootstrap-institute.com

Page 3: Part VI - Springer978-3-642-56333-1/1.pdf · A. Elting, W. Huber: Immer im ... International Function Point Users Group: ... Multispace: Report on demand oriented survey, Multispace

284 References

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BUSC96

CASSOO

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CLEG99

COHE95

DEUB01

DUST99

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FEHLOO-b

FEHL01

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M.L. Griss, G. Pour: Accelerating Development with Agent Components, In: IEEEComputer, Vol. 34, No.5, pp. 37-43, May 2001

Page 4: Part VI - Springer978-3-642-56333-1/1.pdf · A. Elting, W. Huber: Immer im ... International Function Point Users Group: ... Multispace: Report on demand oriented survey, Multispace

HANSOO

HENR96

HERZ97

HOWCOO

HUNTOI

IFPUOO

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IS09126-2

IS09241-10

IS09241-11

JAC092

JEFFOO

JUNIOI

JUTI99

JWAMOI

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KEES01 -b

KIRA93

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References 285

H. Hansen, M. Bichler, H. Mahrer (Eds.): Proceedings of the 8'hEuropean confer­ence on Information Systems (ECIS) , Vienna University of Economics and Busi­ness Administration, Austria, Vol. 1,2000

M. Henricson, E. Nyquist: Industrial strength c++: Rules and Recommendations,Prentice Hall, London, 1996

G. Herzwurm, S. Schockert, W. Mellis: Qualitiitssoftware durch Kundenorien­tierung. Die Methode Quality Function Deployment (QFD). Grundlagen, Praxis­leitfaden,SAPR/3 Fallbeispiel,Vieweg - Verlag, Braunschweig - Wiesbaden, 1997

D. Howcroft, J. Carroll: A Proposed Methodology for Web Development, In:[HANSOOJ, pp. 290-297

A. Hunt, D. Thomas: The Pragmatic Programmer - from journeyman to master,Addison Wesley Longman, Reading, MA, 1999

International Function Point Users Group: IFPUG Function Point Couting Prac­ticesManual, Release 4.1.1, Troy, Michigan, April 2000

ISO/IEC FCD 9126-1: Information technology - Software product quality - Part 1:Quality model, International Organization of Standardization, 2001

ISO/IEC PDTR 9126-2: Information technology - Software quality characteristicsand metrics - Part 2: External metrics, International Organization of Standardiza­tion,1997

ISO 9241-10: Ergonomic Requirementsfor officework with visual display terminals(VDT's) - Part 10: Dialogue principles, International Organization of Standardiza­tion,1996

ISO 9241-11: Ergonomic Requirementsfor officework with visualdisplay terminals(VDT's) - Part 11: Guidanceon usability, International Organization of Standardi­zation, 1998

I. Jacobson: Object-Oriented Software Engineering: A Use Case Driven Approach,Addison Wesley, Reading, MA, 1992

R. Jeffries, A. Anderson, C. Hendrickson: Extreme Programming Installed,Addison Wesley, Reading, 2000

[unit, IBM Public Licence, http://www.junit.org

U. [utila, A. Dehnel: Acceptability: Focus on the userlcustomer, QSDG Magazine,Vol. 2, No.1, 1999

The JWAM Framework: http://www.jwam.org

C. Kaner, J. Falk, H.Q. Nguyen: Testing Computer Software, John Wiley & SonsInc ., New York, 1999

C. Kaner, J. Bach: Exploratory Testing in Pairs, STAR East Conference - SoftwareTesting Analysis & Review, Orlando, CA, 2001

P. Keese: Scalable Acceptance Testing. In: [WIECOO)

P. Keese, D. Meyerhoff: Experiences from Business Integration Testing in LargeSoftwareProjects. In: Proceedings of the s" Conquest - Conference on Quality En­ginee ring in Software Technology, ASQF, Nuremberg, Germany, 2001

J. Kirakowski, M. Corbett: SUMI: the Software Usability Measurement Inventory,In: British Journal of Educational Technology, Vol. 24, No.3, pp. 210-212,1993

J. Kirakowski: The Software Usability Measurement Inventory: Background andUsage, In: P. Jordan, B. Thomas, B. Weerdmeester (Eds.) , Usability Evaluation inIndustry, Taylor and Francis, 1996

Page 5: Part VI - Springer978-3-642-56333-1/1.pdf · A. Elting, W. Huber: Immer im ... International Function Point Users Group: ... Multispace: Report on demand oriented survey, Multispace

286 References

KOOM99

LEHM85

LEON97

LIPPOI-a

LIPPOI-b

LJUNOO

LOEBOI

MAZU93

MCCA76

MECKOI

MELI98

MELLOI

MEYE95

MEYE99

MEYEOI -a

MEYEOI -b

MIZU88

MIZU94

MKSOI

MOOR99

MOOROO

T. Koomen, M. Pol: Test Process Improvement - A Practical Step-By-Step Guide toStructured Testing, Addison Wesley, Reading. MA, 1999

M.M. Lehmann, L.A. Belady: Programm Evaluation, Academic Press, New York,1985

A. Leonard: An insightful historica. Overview. The Origin ofa new Species, Pinguinbook, Computers/Science & Technology, New York, 1997

M. Lippert, S. Roock , R. Tunkel, H. Wolf: Stabilizing the XP Process Using Spe­cialized Tools, Proceedings of XP 2001 Conference, Villasimius, Sardinia, Italy,2001

M. Lippert, S. Roock, H. Wolf, H. Ziillighoven: XP in Complex Project Settings:Some Extensions, In: Proceedings of XP, 2001 Conference, Villasiumius, Sardinia,Italy, 2001

J. Ljungberg: Open Source Movements as a Model for Organizing. In: [HANSOOj,pp.501-508

http://www.loebner.net

G. Mazur: QFDfor Service Organizations, Japan Business Consultants, Ltd., 1993

T. McCabe: A Complexity measure. In: IEEE Transactions on Software Engineer­ing, Vol. 2, No.4, pp. 308-320,1976

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S. Meyers: Effective C++: 50 Specific Ways to Improve your Programs and Design,Addison Wesley, Reading, MA, 1995

D. Meyerhoff, M. Timpe: Vom Entwurfs- bis zum Systemtest: ObjektorientierteAnwendungsentwicklung veriindert die Testprozesse, In: OBJEKTspektrum, SIGS,Germany, Vol. I, 1999

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MULT97

MYER76

MYER79

NASSOO

NGUYOI

NIEL93

NIEL94

NIELOI

NPL95

PARN72

PFEI97

PREE94

PUNT97

RUBI94

SACH99

SAMU98

SANDOO

SCHU92

SHILOO

SHIRO1

SIM098

SIMOOI

References 287

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288 References

SINGOI

STAH99

STAL99

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List of Contributors

ST ALE AMLAND

Amland ConsultingHulda Garborgsv. 2, 4020 Stavanger,NorwayE-Mail: [email protected]: www.amland.noTel: + 4751 580587Fax: +4751 585524

WALTER BISCHOFBERGER, DR.

Wabic GmbHBriittenweg11, 8052 Zurich,SwitzerlandE-Mail: [email protected]: + 41 13030079

ARNIM BUCH

Sd&msoftware design & managementAGAm SchimmersfeldZa, 40882 Ratingen,GermanyE-Mail: [email protected]: www.sdm.deTel: + 4921029957937Fax: + 492102995750

ASTRID DEHNEL

'I-Systems Nova GmbH, BerkomGoslarer Ufer 35, 10589 Berlin,GermanyE-Mail:[email protected]: www.t-systems.deTel: + 493034970Fax: + 49 30 34973541

TESSA DORING

Dresdner Bank AGFehlandtstr. 3/4. OG, 20354 Hamburg,GermanyE-Mail:Tessa.Doeringtedresdner-bank. comWeb: www.dresdner-bank.deTel: + 49 40 3501 0Fax: + 49 403501 2415

STEFAN ENGELKAMP

Sd&msoftware design & management AGAm Schimmersfeld 7a, 40882 Ratingen,GermanyE-Mail: Stejan.Engelkampiesdm.deWeb: www.sdm.deTel: + 492102995748Fax: + 49 2102 99 57 54

THOMAS FEHLMANN, DR.

Euro Project Office AGZeltweg50, 8032 Zurich,SwitzerlandE-Mail: [email protected]: www.e-p-o.comTel: + 41 1 2531306Fax: + 41 1 2531364

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290 List of Contributors

ELMAR FICHTL

T-Systems Nova GmbH, BerkomGoslarerUfer35, 10589Berlin,GermanyE-Mail:Elmar.Fichtltet-systems.deWeb: www.t-systems.deTel: +493034970Fax:+ 49 30 34973541

STEPHAN FRIEDRICH

Dresdner Bank AGFehlandtstr. 3/4. OG, 20354Hamburg,GermanyE-Mail:[email protected]: www.dresdner-bank.deTel: + 49 40 3501 0

ULRICH HASENKAMP, PROF. DR.

Universitiit MarburgUniversitiitsstrafie, 35032Marburg,GermanyE-Mail:Hasenkamptewiwi.uni-marburg.deWeb: www.uni-marburg.deTel: + 49 64212822230Fax: + 49 64212826554

DIRK HUBERTY

SQSSoftware Quality Systems AGStollwerckstrafie 11, 51149 Cologne,GermanyE-Mail: dirkhubertytesqs.deWeb: www.sqs.deTel: + 49220391540Fax:+ 492203915415

PAUL KEESE

SQSSoftware Quality Systems AGStollwerckstrafie 11, 51149 Cologne,GermanyE-Mail:paul.ke [email protected]: www.sqs.deTel: + 49220391540Fax: + 492203915415

DIRK KIRSTEIN

Sd&m software design & management AGAm Schimmersfeld Za, 40882Ratingen,GermanyE-Mail:[email protected]: www.sdm.deTel: +49210299570Fax:+ 49 2102 99 57 54

ANDREAS KRAMP

Dresdner Bank AGFehlandtstr. 3/4. OG, 20354Hamburg,GermanyE-Mail:[email protected]: www.dresdner-bank.deTel: + 494035012420Fax: + 49 40 35012415

BEGONA LAIBARRA

SQSSoftware Quality Systems S.A.Avd. Zugazarte 8,148930Las Arenas, Vizcaya,SpainWeb: www.sqs.esE-Mail: [email protected]: +34 94 480 4617Fax:+ 34 94 4804247

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JENS LEHMBACH

Philipps-University MarburgUniversitiitsstrafie 24, 35032 Marburg,GermanyE-Mail: lehmbachtewiwi.uni-marburg.deWeb: www.uni-marburg.deTel: +49 6421 2823174

Fax: +49 6421 2826554

CLAUS LEWERENTZ, PROF. DR.

Technical University CottbusEwald-Haase-Str. 12/13,03044 Cottbus,GermanyE-Mail: [email protected]: www.tu-cottbus.deTel: + 49355 693880Fax: + 49 355 693810

MARTIN LIPPERT

It - Workplace Solutions GmbH,Universitiit HamburgHummelsbiittelerLandstr. 137,22339 Hamburg,GermanyE-Mail:[email protected]: www.informatik.uni-hamburg.deTel: + 494042883 2306Fax: + 49 40 42883 2302

CHRISTOPH MECKE, DR.

SAPAGNeurottstr. 16,69190Walldorf,GermanyE-Mail: [email protected]: www.sap.comTel: + 49 6227 748248

Fax: +49 6227 758248

List of Contributors 291

MICHAEL MEYER

T-Systems Nova GmbH, BerkomGoslarer Ufer 35, 10589 Berlin,GermanyE-Mail: [email protected]: www.t-systems.deTel: + 49 30 34973540Fax: +49 303497 3541

DIRK MEYERHOFF, DR.

SQS Software Quality SystemsAGStollwerckstrafie 11, 51149 Cologne,GermanyE-Mail: [email protected]: www.sqs.deTel: + 49220391540Fax: + 492203915415

TREVOR PRICE

SIM Group Ltd.,SystemsIntegration Management,Albion House, Chertsey Road,Woking, SurreyGU211BE,United KingdomE-Mail: [email protected]: www.simgroup.comTel: + 44 483 740289Fax: + 44 483 720 112

WERNER SCHMITZ-THRUN

FTT - Future Technology Team GmbHSophienstr. 1,51149 Cologne,GermanyE-Mail: [email protected]: www.ftt.deTel: +49 2203 9154 8910Fax: + 492203915488

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292 List of Contributors

KATRIN SEVERID

CSC PloenzkeAG, Strategy ConsultingFinanzinstituteBahnhofstr. 27-32,65185 Wiesbaden,GermanyE-Mail: [email protected]: www.cscploenzke.deTel: +496111662359

FRANK SIMON, DR.

SQS AG,Stollwerckstr. 11,51149 Cologne,GermanyE-Mail: [email protected]: www.sqs.deTel: +4922039154476Fax: + 49 2203 9154 58

DAVID SINGLETON tContact: BillKirkwoodSiteconfidencePaperMews Court, 284 High Street,Dorking, SurreyRH4 1QT,United KingdomWeb: www.siteconfidence.co.ukTel: + 441483813876Fax +44 1306644940

JARLE VAGA

TietoEnator ConsultingA/SP. O. Box233 @kern, 0510 Oslo,NorwayE-Mail:[email protected]: www.tietoenator.comTel: +4722076368Fax: +4722076200

ROB VAN DER Pouw KRAAN

SQS Software QualitySystems B.V.Van Voordenpark SA,5301 KP Zaltbommel,The NetherlandsE-Mail: [email protected]: www.sqs-group.nlTel: + 31418655888Fax: +31418655889

ERIK VAN VEENENDAAL

ImproveQuality Services BVWaalreseweg 17, 5554 Valkenswaard,The NetherlandsE-Mail: [email protected]: www.Improveqs.nlTel: + 31402089283Fax: + 31402021450

MICHAEL VETTER

ComValue Internet Consultingloinvillerstr. 44-4663303 Dreieich-Sprendlingen,GermanyE-Mail: [email protected]: www.comvalue.comTel:+ 49 6103 7333400Fax: + 49 6103 7333 401

ALAN WALLET

SIM Group Ltd.,System IntegrationManagement,Albion House, Chertsey Road,Woking, SurreyGU211BEUnitedKingdomE-Mail: [email protected]: www.simgroup.comTel: + 441483733100Fax: + 441483733101

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STEVE WILLIS

Build & TestBarclaycard IT1234, Pavilion Drive, Northampton NN4,United KingdomE-Mail: [email protected]: www.barclaycard.co.ukTel: +441604251265

JAN-GEROLD WINTER

DeutscheBank AGFrankfurter Str. 84-90,65760 Eschborn/Ts.,GermanyE-Mail: [email protected]: www.deutsche-bank.deTel: + 49 69 91069003Fax + 49 69 91068341

List of Contributors 293

HEINZ ZULLIGHOVEN, PROF. DR.

It - Workplace Solutions GmbH,Universitiit HamburgHummelsbiitteler Landstr. 137,22339 Hamburg,GermanyE-Mail:[email protected]: www.informatik.uni-hamburg.deTel: + 494050048914Fax: + 49 40 5004 8915

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Copyrights

1. Microsoft", WINDOWS®, NT®, EXCEL®, Word® and SQL Servers' are registered

trademarks of Microsoft Corporation.

2. IBM®, DB2®, OS/2®, DB2/6000®, Parallel Sysplexv, MVS/ESA®, RS/6000®, AIX®,

S/390®, AS/400®, OS/390®, and OS/400®are registered trademarks of IBM Corpo­

ration.

3. ORACLE® is a registered trademark of ORACLE Corporation, California, USA.

4. INFORMIX®-OnLine for SAP is a registered trademark of Informix Software In­

corporated.

5. UNIX®, X/Open®, OSF/l ®, and Motif® are registered trademarks of The Open

Group .

6. HTML, DHTML, XML,XHTML are trademarks or registered trademarks ofW3C®,

World Wide Web Consortium, Laboratory for Computer Science NE43-358, Mas­sachusetts Institute of Technology, 545 Technology Square, Cambridge, MA 02139.

7. JAVA® is a registered trademark of Sun Microsystems, Inc. , 901 San AntonioRoad, Palo Alto, CA 94303 USA.

8. JAVASCRIPT® is a registered trademark of Sun Microsystems, Inc., used under li­cense for technology invented and implemented by Netscape.

9. SAP, SAP Logo, mySAP.com, mySAP.com Marketplace, mySAP.com Workplace,mySAP.com Business Scenarios, mySAP.com Application Hosting, WebFlow, R/2,R/3, RIVA, ABAP, SAP Business Workflow, SAP EarlyWatch, SAP ArchiveLink,BAPI, SAPPHIRE, Management Cockpit, SEM, are trademarks or registeredtrademarks of SAP AG in Germany and in several other countries all over theworld. All other products mentioned are trademarks or registered trademarks oftheir respective companies. Macromedia Flash is a registered trademark of Mac­romedia Inc., 600 Townsend Street, San Francisco CA 94103 USA.

11. Some software products marketed by SAP AG and its distributors contain pro­prietary software components of other software vendors.

12. Continuous Testing' is a trademark ofSIM Group Ltd (UK)

13. All terms mentioned in this book that are known to be trademarks or are subject to

copyrights have been listed above. The editors cannot attest to the accuracy of thisinformation. Use of a term in this book should not be regarded as affecting the va­lidity of any trademark or copyright.