INHS Community Wellness certified diabetes educators collaborate with providers in 11 Providence primary care clinics, bringing patient-centered care and resources

91,035 outpatient visits from ten St. Luke’s locations, 20% increase

Total number of INHS employees providing health care and services in our communities

1,285 patients served in inpatient setting at St. Luke’s

23,000 injured worker claims processed by COHE Community of Eastern Washington

2,655 telehealth connections over Northwest TeleHealth network

17,600 people received health education, prevention programs or screenings through INHS Community Wellness

85,889 support tickets logged by the Engage Service Desk, delivering direct technology support to Engage customers

925+

Total gross revenue

165.9Annual impact to region in salaries and benefits

71.9

Service & QualityGrowth

Financials

St. Luke’s inpatient satisfaction

94%Health care providers enrolled in COHE providing occupational health best practices

Specialists from 21 organizations

across 5 States, provide patient care collaboration through participation in 18 tumor boards and 7 case conferences hosted on the Northwest TeleHealth network

INHS Health Training Paramedic Program pass rate for the National Registry Test (NREMT)

Engage had a 100% success rate delivering 19 MU attestations for hospital customers across the country

Northwest TeleHealth provides a platform for telemedicine specialty consultation like Movement Disorders to 7 rural communities in eastern Washington

1,442

100%

Participants certified in CPR through INHS Health Training’s American Heart Association Training Center

38,870

COHE Community of Eastern Washington assists health care providers, employers and injured workers through workers' compensation process

20 counties

Spokane high schools receiving St. Luke’s athletic training services for student athletes3

Engage's MEDITECH market share totals 155 hospital customers nationwide

14% of US total

INHS Community Wellness corporate wellness growth, adding new customers focused on employee health and wellness25%

People Served

Adustments to revenue (Medicare/Medicaid, inability to pay, charity care and other)

61.6 MMM$ $ $

2017 Community Reportinhs.info | 509-232-8100

CaseyHer story of success with St. Luke's Outpatient Cardiac & Pulmonary program is one she hopes brings awareness to others who think heart disease can't happen to them.

Her BackgroundCasey, aged 35, never thought the sweating or arm numbness was a heart attack until it felt like someone was sitting on her chest, she says. Casey says. "I want others--women--to talk with their doctors, listen to their bodies and take symptoms seriously."

Her Experience & SuccessOnce at Providence Sacred Heart Medical Center, the health care team discovered she was having a heart attack and took immediate care of her. "My doctor recommended St. Luke's," she says.

Casey came to St. Luke's outpatient program three times a week for three months, receiving heart education, monitored exercise routines, heart disease prevention and management and support from therapists, dietitians and other patients enrolled in the program.

"My warning signs aren't going to be the same as others," Casey says. "Don't shrug it off when you think something is wrong, even at a young age. It's better to be safe."

Making a difference.

When you're at St. Luke's Cardiac Rehabilitation Program, therapists work very closely with your cardiologist. And I just adored everyone there. I was really sad when my time was done.

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We improve patient care. We lead health care innovation. We create healthier communities.

601 W. 1st | Spokane, WA 99201 | 509-232-8100 | inhs.info

Inland Northwest Health Services (INHS) is a non-profit corporation in Spokane, Washington providing collaboration in health care services on behalf of the community and its member organization Providence Health Care.

2017 Community Reportinhs.info | 509-232-8100